Northwest Hyundai

PLEASE STAY AWAY! I haven't written a bad review ever.My PLEASE STAY AWAY! I haven't written a bad review ever. My mom was going to buy a Toyota Rav4 but wanted them to cover tires in the price. Manager sai PLEASE STAY AWAY! I haven't written a bad review ever. My mom was going to buy a Toyota Rav4 but wanted them to cover tires in the price. Manager said he will talk to owner and get back to us next business day. Instead of saying yes or no on tires, they came back stating we are increasing the price by $1500 and will not cover tires. We would have bought the car the day before if the manager didn't offer to talk to owner and get back to us. Now he is stating my hands are tied and this was some weekend special that you missed out. DON'T TRUST THEM! It seems they don't mind backing away from their word. MOTHERS DAY surprise would have been nice if we got this car, especially after losing our father recently due to Covid. But these people really know how to kick someone while they are down. More

I always have a good service experience when going to Hub Hyundai. Anthony Csombok, Service Advisor took time to listen to my car issues. A full list of car needs were sent to my email to let me know what ne Hyundai. Anthony Csombok, Service Advisor took time to listen to my car issues. A full list of car needs were sent to my email to let me know what needed immediate attention. I was unable to get the full list but Anthony took the time to number the car services needed from the greatest to the least importance. Thanks so much for your continued great service. More

Hub Hyundai is the best! Excellent and efficient. Thank you for great service! I was in and out in no time and the staff was exceptional. you for great service! I was in and out in no time and the staff was exceptional. More

I really enjoyed my experience at this dealership. They answered everything questions I had. I am really pleased with my purchase. Thank you so much. answered everything questions I had. I am really pleased with my purchase. Thank you so much. More

Sales and services with hub Hyundai is always an awesome experience. Call and in person visits always meet or exceeds your expectations. Great job guys! experience. Call and in person visits always meet or exceeds your expectations. Great job guys! More

I recently took my 2011 ELANTRA in for a recall campaign and after they inspected my car I received a laundry list of items (11 total) that needed to be repaired immediately to the tune of $1800. After look and after they inspected my car I received a laundry list of items (11 total) that needed to be repaired immediately to the tune of $1800. After looking over the report, two of the items were an oil change and to replace my cabin filter for about $50 each. The problem is I just replaced both about a month ago! So if they’re lying to me about those two items how can I trust them for the other nine items on their list. In addition I received a text from their service manager George to contact him “if for any reason they don’t deserve high marks” so I called and left a message and I’ve never received a return phone call. I would never take my car back to Hub Hyundai and I suggest that you don’t take yours there either and if you do, get a second opinion on any service they suggest. More

I am always satisfied with the service, efficiency, and friendly staffs. Took my car on time. Also delighted that they are pet friendly so i could take my dog. friendly staffs. Took my car on time. Also delighted that they are pet friendly so i could take my dog. More

Good experience with service department staff was courteous let you know what was going on with my vehicle and the cost of repairs and washed car clean dealership courteous let you know what was going on with my vehicle and the cost of repairs and washed car clean dealership More

I brought my Genesis in for a repair to my driver’s side door locking mechanism. I was told that the actuator had shorted out and that I would be responsible for the $100 deductible for my warranty. I agree door locking mechanism. I was told that the actuator had shorted out and that I would be responsible for the $100 deductible for my warranty. I agreed to lay the deductible and the locking mechanism was fixed. Unfortunately the side view mirror did not function properly when I drove the car home. I returned the car the next day to have this issue fixed and I was told by the Service Drive Manager Luis Machado that this window problem was essentially my responsibility and was not caused by the initial repair. I was told that i would have to pay a second deductible in order to get the mirror fixed. The mirror worked fine when I brought the car in for the door issue and did not work when I drove it home. This was not my fault and Hub Hyundai is not taking responsibility for their work. I asked that they pay for my $100 deductible and Luis refused. I cannot recommend this dealership for repairs. Chris Owen More

Hub Hyundai and the personnel there are far and above the best people I have dealt with ever buying a vehicle, and I have bought a a lot, this was not my first experience with Hub and we were pretty satisfie best people I have dealt with ever buying a vehicle, and I have bought a a lot, this was not my first experience with Hub and we were pretty satisfied with the purchases before but it had been a while and the staff faces had changed and this group starting with our salesman Ollie, to the GM, sorry can’t remember his name to finance manager Michelle, these people not only made sure I liked the deal I got they were honest throughout the entire process. On a scale of 1 to 10 this experience was an easy 12. Thank You very much Hub Hyundai. More