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Nucar Chevrolet of Lowell

Lowell, MA

Overview
Employees
Reviews
Vehicles
4.6
1,041 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
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831 Rogers St

Lowell, MA

01852

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Showing 1,041 reviews

January 27, 2024

Brought car in for recalls. Told it was going to take 2 hrs +or- took 5 hours we were told it was all set. Gave us the car back only to find the recall issue wasn't working. Cal More

by bd2711
Recommend Dealer
No
Employees Worked With
Service provider Brian and Chris
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Jan 30, 2024 -

Nucar Chevrolet of Lowell responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. - Steve Alesse, General Manager

January 27, 2024

No happy with service. Felt I was lied to and vehicle sat for days before they worked on it. 2024 Silverado with 1200 miles and out of service for over a week. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim ?
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Jan 30, 2024 -

Nucar Chevrolet of Lowell responded

Dan, I appreciate this feedback about your experience with us. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. - Steve Alesse, General Manager

January 27, 2024

Very professional very polite The trade-in went smoothly. He made everything easy for me. Excellent service Would recommend him to others More

by timgermain
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Nunn
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Jan 27, 2024 -

timgermain responded

It was a pleasure doing business with you.

January 27, 2024

Car's infotainment stopped working back in September 2023 and there was a few miscommunication along the way, but the service team done everything to make it right. Thank you, Lisa, Jim and Joe More

by FERRAZ1
Recommend Dealer
Yes
Employees Worked With
Lisa, Jim and Joe
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Jan 31, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business, so I appreciate you giving us the chance to come to a positive resolution. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. - Steve Alesse, General Manager

January 27, 2024

Buying process went well. Post sales financing issue. Seems to happen overtime we purchase a vehicle here. More

by ED.ACHESON
Recommend Dealer
Yes
Employees Worked With
Blaine and Mason
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Jan 30, 2024 -

Nucar Chevrolet of Lowell responded

Hello, Ed. I am concerned with your review and would like to get more information so we may discuss your experience further. Please reach out to me at your earliest convenience. I look forward to hearing from you. - Steve Alesse, General Manager

January 23, 2024

Very responsive. I received great service from Pedro. Because of Pedro and Anthony I would definitely consider purchasing a car again from them. More

by paulj51
Recommend Dealer
Yes
Employees Worked With
Pedro
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Jan 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your review of our sales team, Paul. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! - Steve Alesse, General Manager

January 22, 2024

When I found the car I wanted at another dealership, they got it for me More

by KAYDEN1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason
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Jan 24, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Kayden! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - Steve Alesse, General Manager

January 21, 2024

I brought my Equinox in for 1st oil change and Jim was very pleasant and professional More

by Janemerritt
Recommend Dealer
Yes
Employees Worked With
Jim O'Brian, Services Consultant
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Jan 24, 2024 -

Nucar Chevrolet of Lowell responded

Jane, thank you for the awesome feedback! Jim is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you and your Equinox with great service. - Steve Alesse, General Manager

January 19, 2024

Great experience Pedro makes it super easy. This is my 2nd car purchased here and I’ll be back for my 3rd More

by Angelo P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for leaving us this great review, Angelo. I am very happy to hear that Pedro could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! - Steve Alesse, General Manager

January 19, 2024

They went out of their way to get me the color and price I wanted. More

by KAYDEN1022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike "Marty" Martyniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Nucar Chevrolet of Lowell responded

Kayden, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know our team went above and beyond to help you find the vehicle that you were looking for. If you have any additional comments and/or questions, please feel free to contact us directly! - Steve Alesse, General Manager

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