Nucar Chevrolet of New Castle

It was simple to get a convenient appointment, good service with an available video to watch of the repair process. service with an available video to watch of the repair process. More

Bianca was cautious and highly professional in her dealings with me.very patient and quiet helpful. She took her time to explain every detail. dealings with me.very patient and quiet helpful. She took her time to explain every detail. More

The dealership and Bianca made everything easy. They had the vehicle I was looking for and I was able to complete most things before arriving at the dealership. Bianca was friendly and knowledgea They had the vehicle I was looking for and I was able to complete most things before arriving at the dealership. Bianca was friendly and knowledgeable about the vehicle and in helping me get everything set up for my ride home. More

Great dealership for new and used vehicles. Larry Campbell is a great salesman. They only sell quality vehicles and stand behind them. Larry Campbell is a great salesman. They only sell quality vehicles and stand behind them. More

This is our second car purchase this summer from Nucar and we are thrilled with our Chevys and the process! and we are thrilled with our Chevys and the process! More

So far my experience with this dealership has been pretty good no problems so far to report good no problems so far to report More

Quick service, friendly staff, car returned and ready to go as promised, Informed of any additional costs before doing go as promised, Informed of any additional costs before doing More

Nucar Chevrolet Service very organized and. competent. The Service Advisor assigned to us, Brandon Filipino, was excellent. He listened carefully without interrupting, and asked questioned to ma competent. The Service Advisor assigned to us, Brandon Filipino, was excellent. He listened carefully without interrupting, and asked questioned to make sure he understood. We left our 2018 Buick LaCrosse Premium Hybrid to get at least one of our three non-functioning remotes working. The service tech was able to get two of them working. Unfortunately, Chevrolet Service Departments now use standardized pricing if $189.95 labor plus parts for this category of service. A few years ago, we went to Nucar Chevrolet Service for the same issue and we were charged $45.00. We know that the $189.95 amount is standardized because we took the same car with the issue to Winner Chevrolet a month or so ago. Winner charged the exact same rate $189.95 for just one remote. Unfortunately, the remote that Winner “fixed” not only did not work, but also caused several other ignition and security problems. In conclusion, even though Nucar uses the same standardized pricing that Winner used, which in my opinion is too high, at least Nucar was competent and got the job done right the first time. For this reason. I am thankful that Nucar for their friendliness, courtesy, being well organized, and above all. for their competence in getting the job done right the first time. As mentioned earlier, Nucar Chevrolet Service stands in stark contrast to Winner Chevrolet Service, which was less friendly, less courteous, disorganized, and most importantly, incompetent at fixing the customer’s problem. Apparently, the Service Department at Winner didn’t even that their result of their “service” did not work and even worse caused additional problems. Therefore, GOOD JOB NUCAR SERVICE!!! I will bring my 2018 Buick LaCrosse and my 2017 Tahoe to Nucar Service in the future if/when the need arises. NUCAR HAS EARNED MY RESPECT, AND ALL MY FUTURE BUSINESS! THANK YOU, NUCAR CHEVROLET SERVICE! BRAVI!’ Ken Persak 15 Welwyn Road Newark, DE 19711 mobile: 302) 275-5723 (reception poor at home) landline: (302) 239-7570 kpersak@outlook, com More

I continue to find John Stidham to be most helpful in the Mazda Service Department Mazda Service Department More

Very thorough, knowledgeable and easy to schedule appointments. Everyone takes time to explain and follow up on my questions. appointments. Everyone takes time to explain and follow up on my questions. More