Nucar Chevrolet of New Castle

Great service as usual. Have never had a bad experience, staff is always kind and courteous. Would highly recommend. Waiting area is very comfortable and clean. Had a sche Have never had a bad experience, staff is always kind and courteous. Would highly recommend. Waiting area is very comfortable and clean. Had a scheduled appointment which they were ready as soon as we arrived. Did not have to wait long. More

Traded current lease for new lease Tony is great. He took care of all the details for the trade and made sure all the paper work was ready when I arrived. Tony is great. He took care of all the details for the trade and made sure all the paper work was ready when I arrived. More

Great Service!! The service was great! My service advisor was nice and very professional. She greeted me when I entered the garage. She kept me informed about the wor The service was great! My service advisor was nice and very professional. She greeted me when I entered the garage. She kept me informed about the work that was being done on my vehicle. She is the best service advisor at nucar Chevy. Also nucar chevy need to hire more advisor like her. More

Great Experience This was my first time buying a car and Tony made sure to take his time and talk to me. it really made the experience that much better. This was my first time buying a car and Tony made sure to take his time and talk to me. it really made the experience that much better. More

Great Staff! The staff was accommodating, helpful and patient. The salesman listened to my concerns and I did not feel rushed or pressured. The follow up of the d The staff was accommodating, helpful and patient. The salesman listened to my concerns and I did not feel rushed or pressured. The follow up of the details for the car purchased was very timely. More

Informative and caring This was a great car buying experience. That is because our sales consultant was informative and caring. He listened to us and made sure he knew what This was a great car buying experience. That is because our sales consultant was informative and caring. He listened to us and made sure he knew what we wanted. Then he took the time to find it. Without Brian Maupin I don’t think we would have been as pleased. When we needed extra help with our purchase, he was right there to assist us. This is how I ideally would want my car buying experience to go. Thank you, Brian. More

Great Experience Sal DiPasquale was extremely knowledgeable and helpful with the purchase of our new to us ( used ) GMC acadia. I have to say though the paperwork was Sal DiPasquale was extremely knowledgeable and helpful with the purchase of our new to us ( used ) GMC acadia. I have to say though the paperwork was a bit much and waiting time for loan was long other than that I would buy from Nucar again. More

Excellent experience! We’ve purchased our last 8 vehicles from Nucar because we love their services!! I recommend Nucar Chevrolet to everyone! It totally is a no hassle exp We’ve purchased our last 8 vehicles from Nucar because we love their services!! I recommend Nucar Chevrolet to everyone! It totally is a no hassle experience! They are extremely knowledgeable about all of their vehicles and even after you purchase your vehicle and you leave with it, they welcome you to come back if you have any questions about how your systems work! Our family loves Nucar and they will continue getting our business!! More

Extremely poor service, not trustworthy with dangerous safet I had another extremely bad experience at NuCar Chevy Service Department today. My wife and I took our 2017 Chevy which we had purchased there new in I had another extremely bad experience at NuCar Chevy Service Department today. My wife and I took our 2017 Chevy which we had purchased there new in for a scheduled service appointment . When I arrived I told the service advisor Alex Ocasio that we had hit a really bad pot hole and asked to be informed of any damage that may have occurred. I also asked if they repaired wheels there on site. I also told all this information to Shelby, the girl who scheduled my appointment. She told me that she made a note for the service department to check this out. So what happened ? At the end I the service I was informed that there was no damage anywhere or the tech would have reported it. I knew better, but I was so frustrated that I just paid the bill and left. Well I have two badly bent rims , one was so bad it was leaking air. When you drive the car at around 35-40 mph you can feel a vibration. I had the oil changed and the tires rotated. How can they not see the damage to the rims. It was obvious. Is this not a safety issue. I was actually afraid to drive the car. This is not the first bad experience with this dealer’s service dept. On the first oil change on our new Chevrolet, they overfilled our oil over a half an inch on the dipstick during an oil change and I had to go back. Needless to say I will not return to this Dealer for anything. More

Pick Nucar for your new car! Wonderful staff, all very attentive and friendly. Not pushy, rather they are patient and confident in their product. From start to finish we felt li Wonderful staff, all very attentive and friendly. Not pushy, rather they are patient and confident in their product. From start to finish we felt like we were taken care of. Overall 5 stars!! More