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Nucar Chevrolet of New Castle

New Castle, DE

Overview
Employees
Reviews
Vehicles
4.5
682 Reviews
Welcome to the Nucar Chevrolet of New Castle website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chevy car, truck, or SUV you will find it here. We have helped many customers from New Castle, Wilmington, Newark, West Chester, Bear, Middletown, Hockessin, Dover, Claymont, Penns Grove, Pennsville, Maple Shade, Pike Creek, Glasgow, Mount Laurel, Elkton and Philadelphia find the Chevrolet of their dreams!
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174 N Dupont Hwy

New Castle, DE

19720

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Showing 682 reviews

October 13, 2025

Excellent appt process. While I waited for check-in with Damon, svc advisor, Lacey recognized and apologized for delay, reassured me Damon would take care of me soon. I di More

by CUPID64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Oct 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for sharing your detailed feedback. We’re glad to hear Lacey and our checkout team provided great service and that your appointment went smoothly overall. We appreciate your suggestions about the service video and will review this with our team to improve future customer experiences.

October 13, 2025

Great dealership wonderful staff wouldn’t buy a car anywhere else!!!!!!! they are the best!!!!! More

by JGREENFIELD50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Castner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the amazing review! We’re thrilled to hear you love our team and truly appreciate your loyalty and kind words!

October 12, 2025

Jake was an absolute pleasure to work with. He was quick to respond, friendly, and incredibly knowledgeable about his vehicle. The car buying process with Jake was simple and painless. More

by brandon krauss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob
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October 12, 2025

He was not there when I checked in. Another of his associates checked me in. More

by slduncan86
Recommend Dealer
No
Employees Worked With
Damon
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Oct 14, 2025 -

Nucar Chevrolet of New Castle responded

We’re sorry for the mix-up at check-in. Our team steps in to assist when someone is unavailable to ensure every customer is helped promptly. Please contact us at 877-687-1304 if you’d like to talk more about your experience. Thank you.

October 11, 2025

There has been an issue with the navigation and radio system for several years. We purchased new system and then about 3 yrs later the system went up again. This time they had the truck for several day More

by FRANJROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Mort
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Oct 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your feedback. We understand how frustrating ongoing issues can be, and we appreciate your patience while our team works to replace the module. We hope everything is now working properly, but please don’t hesitate to call us at 877-687-1304 if you experience any further problems. Thank you.

October 10, 2025

Great service. Pricing was good, they were willing to negotiate. It was quick and easy. More

by dom.o.nique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Chin
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Oct 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your review! We’re glad to hear you enjoyed the quick, easy process and fair pricing. We appreciate you choosing Nucar!

October 10, 2025

Love dealership. Techs are the best of ant dealers. Service advisor was great. One hiccup, put my tire on wrong side facing out. It’s ok. I like that face also. Nitro More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon-Service manager (very helpful)
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Oct 14, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re glad to hear you love the dealership and had a positive experience with our team. We appreciate your understanding about the tire mix-up — and we’re happy you like both sides!

October 09, 2025

The service was performed incorrectly but the service manager fixed the problem without charge or inconvenience to me. He had my car towed from N.J. to New Castle and gave me a loaner car for 4 days in More

by CindyQuinn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John. Service manager
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Oct 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience. We appreciate your understanding regarding the initial service and are glad to hear that our service manager was able to resolve the issue for you. At Nucar Chevrolet of New Castle, we strive to ensure our customers are taken care of. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again! - The Nucar Team

October 09, 2025

My advisor, Damon, was professional, helpful, and knowledgeable! The customer service was exceptional and everyone was courteous and professional! Great experience! More

by mem1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Ferrell, Kevin Castaneda
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Oct 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for sharing your experience! We’re delighted to hear Damon and the team provided exceptional service. We truly appreciate your kind words and your business!

October 06, 2025

Josh is a great find! I have complete confidence in his work and NuCar’s team. Never a disappointment! More

by Procleansince1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We’re so glad to hear that Josh and our team continue to earn your confidence. We appreciate your loyalty and kind words!

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