Nucar Chevrolet of New Castle - Service Center

Super Bowl Saturday 2025 Traveling north on 95 from Maryland to Long NY my vehicle experienced an electrical error which immobilized the vehicle We were literally caught in Delaware between the heavie Maryland to Long NY my vehicle experienced an electrical error which immobilized the vehicle We were literally caught in Delaware between the heaviest snowstorm of the year moving south along the 95/NJTP and an ice storm moving north along 95 through Maryland and Delaware In-spite of of the fact that my vehicle had not been purchased from Nucar New Castle Delaware William provided the level of service which inspires brand loyalty William worked for several hours to find us a loaner car and even stayed late after the service department close to try to deliver the loaner to me because of the weather it took an extremely long time to get the vehicle towed to Nucar To further exemplify Nucar’s commitment to customer service when William had to leave the sales department took over. Next a sales person stepped up and stayed past closing to deliver my loaner car in the face of an impending snow/ice storm. While in service John the service manager kept me completely informed of what was going on. This is what good service and excellent dealership and brand representation looks like !!! More

Service on car itself seemed fine. Glad tire was available. We caught the overcharge and mentioned it to the desk Glad tire was available. We caught the overcharge and mentioned it to the desk More

The only things I did not like was most dealerships wash your car and they did not go over the inspection part your car and they did not go over the inspection part More

Everything from scheduling to the final installation very well on time Glad to have my truck back to life well on time Glad to have my truck back to life More

The service was excellent and exceeded my expectations. I was very happy with how it turned out. I was very happy with how it turned out. More

All went well and I like how they take care of my car; however, I needed a back windshield wiper, and I read about it when I got home. I would have had them put it on. It takes a better part of an hour however, I needed a back windshield wiper, and I read about it when I got home. I would have had them put it on. It takes a better part of an hour to get there. Now I have to go back. More

A great new car purchase/lease experience Knowledgeable, great Customer experience, honest, listens, respectful, professional, no hard selling tactics great Customer experience, honest, listens, respectful, professional, no hard selling tactics More

Always friendly and prompt service. Everyone is very helpful and never pushy with their services. This is my second Mazda with Nucar and my cars have never been serviced by any mechani Everyone is very helpful and never pushy with their services. This is my second Mazda with Nucar and my cars have never been serviced by any mechanic other than Nucar mechanics. More

In my 8 years of dealing with them, it has always been positive. Easy to schedule service, staff are kind positive. Easy to schedule service, staff are kind More

Didn't have to wait long and the work was done right thank you people was pleasant thank you people was pleasant More