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Nucar Chevrolet of New Castle - Service Center

New Castle, DE

4.3
149 Reviews

149 Reviews of Nucar Chevrolet of New Castle - Service Center

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June 10, 2025

Nucar Chevrolet is the best dealership that I have ever been to and great customer service More

by amberbailey873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William in John service department & melissa
Jun 11, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the amazing review! We're honored to be your favorite dealership and glad you had a great experience with our team!

June 09, 2025

Nucar service center is the best. They have hours that work for me and my work schedule. They are polite, helpful and professional. They keep in touch with text messaging and videos o More

by JGOULD0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 10, 2025 -

Nucar Chevrolet of New Castle responded

We're grateful for your feedback—thanks for the 5 stars!

June 08, 2025

The body shop always does excellent work. My car was even finished earlier than they had estimated. I pick it up tomorrow. More

by Tgk323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop Keith
Jun 10, 2025 -

Nucar Chevrolet of New Castle responded

We really appreciate the kind words—thanks for choosing us!

June 06, 2025

Always been a good service center. Service advisor, Ariel, was pleasant and wonderful. Thank you so much. More

by JESSESINIGAGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Schneider
Jun 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the 5-star review! Your feedback means so much to our whole team!

June 06, 2025

Awesome. I always get great service. My car always runs great when I leave and all are so pleasant there More

by Dnsbundy
Recommend Dealer
Yes
Employees Worked With
Damion.
Jun 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience.

June 05, 2025

I received very limited communication. I only received minimal updates and when I did it was after I contacted them. They had my car for over a week and couldn't find the problem. More

by lauraelizabeth713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky
Jun 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for your feedback, and we're sorry to hear about your experience. We aim to keep our customers informed and regret that we fell short in this case. We'd appreciate the chance to make things right—please give us a call at 877-687-1304 so we can address your concerns directly. Thank you.

June 04, 2025

The whole experience of buying my truck at NuCar was excellent. Kyi was a great salesman and I would recommend him and this dealership for your new or used car needs. More

by fjlewandowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're thrilled to hear you had an excellent experience and that Kyi took great care of you. Enjoy your new truck, and thank you for the recommendation!

June 02, 2025

Fast and efficient. I would recommend their service. I will be back in a year. More

by LEELTA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 03, 2025 -

Nucar Chevrolet of New Castle responded

Thank you! We're glad to hear you had a fast and efficient visit. We appreciate the recommendation and look forward to seeing you next year!

June 02, 2025

Worked on it while I waited. Finished within time given. Very thorough, always mentions work needed in future, giving me time to budget for it. As usual, friendly and courteous More

by daywatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Stanitski, 5 stars!
Jun 03, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're happy to hear everything was completed on time and that our team kept you informed and comfortable throughout. We appreciate your continued trust!

June 02, 2025

I had all my questions answered. Car was ready when promised. Will use them again. More

by UGO2DELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names
Jun 03, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great feedback! We're glad everything went smoothly and that your questions were answered. We look forward to serving you again!

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