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Nucar Chevrolet of New Castle - Service Center

New Castle, DE

4.3
118 Reviews
Call Service Center (877) 763-0903

118 Reviews of Nucar Chevrolet of New Castle - Service Center

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April 10, 2025

I liked that I could schedule an appointment for an oil change. I also liked that I could use the wifi to work while I waited. More

by jakrywko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the review! We're glad you enjoyed the convenience of scheduling and using the Wi-Fi while you waited. Hope to see you again soon!

April 10, 2025

We waited for our oil change. Damon was very nice checking us in. The waiting area was comfortable with complementary water, coffee and tea. We were in and out in an hour. More

by vtxrider1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
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Apr 11, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're glad Damon took good care of you and that you had a comfortable visit. Happy to hear everything was quick and easy!

April 09, 2025

Great dealership, pleasant experience with all the personnel, has the best salesman in Larry Campbell More

by vincent63de
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're thrilled you had a pleasant experience, and we agree—Larry Campbell is one of the best!

April 08, 2025

I left my cotton at home and they wouldn't honor the discount. I also wanted a cat wash and they said they didn't have anyone available to do it. If you purchased your car there they should give you a More

by JOCSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy McLeod
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Nucar Chevrolet of New Castle responded

We understand your frustration, but we do have policies in place to ensure fairness for all customers—physical coupons must be presented at the time of service. As for the car wash, we do our best to offer it when staff is available, but unfortunately, that’s not always possible. While we’d love to provide discounts and extras for every visit, we do our best to keep our pricing competitive and our service top-notch for everyone.

April 05, 2025

The service department was very courteous. They loaned me a car when the service was going to be longer than expected so I could make my doctors appointments. More

by GBIRCH521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind review! We're glad our service team could accommodate you and help keep your day on track. We appreciate your trust and look forward to serving you again!

April 05, 2025

I am very pleased with the service. I will continue to use Nucar Mazda in the future. More

by jaxx437
Recommend Dealer
Yes
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Apr 08, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for sharing!

April 04, 2025

Dealership is always very clean, and you are always greeted by someone. Damon ALWAYS goes above and beyond, Super knowledgeable, helpful, very courteous. More

by Catherine Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAMON
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Apr 04, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the kind words! We're glad you enjoy the welcoming atmosphere, and we’re lucky to have Damon on the team—he’ll appreciate the shoutout!

April 04, 2025

First time visitor and enjoyed the experience. Service department was very responsive and knowledgable. Service provided was done correctly. More

by mrcdrved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Devin, melissa
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Apr 08, 2025 -

Nucar Chevrolet of New Castle responded

Thank you for the great review! We're glad your first visit was a positive one and that our service team took good care of you. We look forward to seeing you again!

April 04, 2025

Very a a a a a a a a a a a a friendly and 👍 More

by jpremp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Nucar Chevrolet of New Castle responded

Thank you so much for your review!

April 01, 2025

Everyone there were very nice and helpful. i felt I waited long for just a oil change More

by Kraussnewcastle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2025 -

Nucar Chevrolet of New Castle responded

Thanks for the 5-star review! We're glad you found the team nice and helpful. We appreciate your patience and will work on making wait times shorter in the future!

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