Nucar Chevrolet of Norwood - Service Center

I was very disappointed in the overall service to my vehicle. I dropped my car off the night before the scheduled service. I was booked as either the first or second slot of the day (I booked the appoin vehicle. I dropped my car off the night before the scheduled service. I was booked as either the first or second slot of the day (I booked the appointment over a week in advance). I didn't hear from Wayne until 2:00 pm about what needed to be done to the car (I just needed an inspection sticker and an oil change). He then told me that there was additional work needed- and to compmete it they would not be able to finish the car that day. Also the repair total would be $3000. I needed the car the following morning- so this was not an option. I asked if they could at least get the work done needed in order to pass the sticker- I was told no. When I arrived to get my car I was charged $135 for an oil change- the one service that was actually completed but that I would have passed on had I know what they would charge. So really- I was without a car for a full day, spent $200 between ubers and an oil change- and didn't get any of the work that I actually needed -colmpleted. I sent the suggested repairs to another garage (without pricing) and was quoted $1400 (less than half). So on top of it I feel like you were trying to rip me off. I have now had 3 separate negative experiences at this dealership. More

Well done! Immediate attention upon arrival. Nice place to wait. No hard sell. Well done Immediate attention upon arrival. Nice place to wait. No hard sell. Well done More

Service was good just waiting more than we expected. But definitely we recommend nice cars . But definitely we recommend nice cars . More

My salesman was very attentive. The drop off of my vehicle went very smoothly. Thanks. The drop off of my vehicle went very smoothly. Thanks. More

With 19 car purchases under my belt, this was one of the best car purchasing experiences I've had so far. best car purchasing experiences I've had so far. More

Positive experience. Fast service. Competitive cost. Positive experience. Fast service. Competitive cost. Positive experience. Fast service. Competitive cost. Fast service. Competitive cost. Positive experience. Fast service. Competitive cost. Positive experience. Fast service. Competitive cost. More

My service advisor was Sidney and she was great. I had an overall positive experience. I had an overall positive experience. More

Service was excellent and well explained so I knew what to expect. They were careful to keep my vehicle clean The customer lounge was clean and well equipped. to expect. They were careful to keep my vehicle clean The customer lounge was clean and well equipped. More

Great team over there. They took care of me. All around great experience. Thank you They took care of me. All around great experience. Thank you More

Great service, they are always super helpful and really do you their best to get you in and out of there. do you their best to get you in and out of there. More