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Nucar Chevrolet of Woburn

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.5
636 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 636 reviews

March 23, 2026

James assisted me in getting checked in quickly and ensured that my warranty information was correctly in their system. he also ensured all my information was correct More

by mporter2178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words! I’m thrilled to hear that James provided you with efficient service and took the time to ensure your warranty information was accurate. At Nucar Chevrolet of Woburn, we strive to deliver excellent customer care. I appreciate your feedback, and we look forward to seeing you again! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

March 21, 2026

Communication with Donald Murphy the Service Writer was very good! It also appears the Technician was thorough, clean and so far all the work they did seems to be without issue! More

by Pfdom4561
Recommend Dealer
Yes
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Mar 23, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re glad Donald provided excellent communication and that our team delivered thorough, quality work. We truly appreciate your feedback!

March 19, 2026

My experience with the service dept was very good,the people are polite and knowledgeable. More

by bricca42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re glad to hear you had a positive experience with our knowledgeable and friendly service team. We appreciate your support!

March 16, 2026

Good experience helpful fast turnaround I am very satisfied with the service department at Nucar woburn More

by johnnyd1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your kind words, Johnny! I’m thrilled to hear that you had a good experience and found our service department at Nucar Chevrolet of Woburn to be helpful with a fast turnaround. Your satisfaction means a lot to me. We look forward to seeing you again! Sincerely, Gary Santarpio | GM | gsantarpio@nucar.com

March 05, 2026

Everyone at the dealership was friendly from the moment I pulled into the lot. Both Austin and Peter were a pleasure to work with. Austin was attentive and made sure I got my car as soon as possible (during More

by Leah H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin McPeak
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Coil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We're glad to hear Austin and Peter made your experience a positive one, even with the challenges after the blizzard. We truly appreciate your support and look forward to seeing you again!

March 04, 2026

After being there for a a bit of time we were greeted. Originally set up to meet someone which I now know was at a base location Pj was friendly and helpful. Peter was good. I was happy until arriving hom More

by macdermid.denise
Recommend Dealer
No
Employees Worked With
Pj and Peter Peter was good
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Mar 05, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your feedback. We’re glad to hear PJ and Peter were helpful during your visit, but we’re sorry to hear the vehicle preparation did not meet your expectations. Our team does make every effort to ensure vehicles are properly cleaned before delivery, and this situation does not reflect our usual standards. If anything was missed during the detailing process, we would be more than happy to address it. Please reach out to our team at 781-702-4931 so we can make arrangements to have the vehicle properly taken care of. Thank you.

Mar 05, 2026 -

macdermid.denise responded

Like I had said I was happy until getting home and looking at the vehicle closer. Although it was a new to me car I would expect it should of been clean as if new. I do not want this review to reflect on Peter, The service he provided was great. And also the salesman PJ was friendly, just the follow through was not there. I had to go to the car wash may self and remove the left overs under the seat. And I wish I looked when i picked it up so I could have noticed the garlic in the glove box. I would of addressed the situation then. We were looking for this model for a bit and drove an hour away for it. Thanks for taking time to listen. Hopefully it helps.

Mar 10, 2026 -

Nucar Chevrolet of Woburn responded

Denise We appreciate the opportunity to assist you. We apologize that we didn’t inspect the work of the detail department. We strive for greatness throughout the whole process and fell short. I know you said you are an hour or so away, is there a Nucar location closer to you that we can do a full detail? If not we will gladly pay for a detail, for the inconvenience. I am currently out of the office but can be reached at 781 782 3812 tomorrow. Gary Santarpio General Manager

Mar 10, 2026 -

macdermid.denise responded

Hello, Below is a quote. Is this approved so I can schedule the detail? Good Afternoon Denise, Thank you for reaching out to Xecutive Touch Auto Detailing. I would be happy to take care of X1 detail needs. Since I haven't seen the condition, a general price range for a full detail on the X1 the price range will be between $260-$290. It all just depends on the condition of the vehicle. If the interior of the vehicle is heavily soiled, there's pet hair that needs heavy cleaning, then the price will be adjusted. Would you like to schedule an appointment? Please feel free to ask me any questions. I'm happy to answer Look forward to working with you. Thanks

Mar 11, 2026 -

Nucar Chevrolet of Woburn responded

Denise Yes that is fine, let me know when you have the invoice and we will take care of it. I can be reached at 781 782 3812, and the invoice can be sent to gsantarpio@nucar.com Best

March 02, 2026

Logan was very helpful and was able to make buying a car easy and efficient More

by sean.conway1017
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 03, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re so glad to hear Logan was helpful and made your car-buying experience easy and efficient. We appreciate you choosing us and hope you’re enjoying your new vehicle!

March 01, 2026

I always bring my car to be serviced here. The last time my fluids were not topped off. A little disappointed More

by nugget879
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 03, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for your continued trust in bringing your car to us — we truly appreciate your loyalty. We’re sorry to hear about your recent experience and understand your disappointment. That’s not the level of service we aim to provide. Please feel free to reach out so we can make this right and ensure everything is taken care of properly.

February 27, 2026

Always a pleasure coming to Lannan, quality work was down before expected time scheduled. Greeted by friendly staff More

by marulli76
Recommend Dealer
Yes
Employees Worked With
Mike Lannan / Donald Murphy
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Mar 03, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for the wonderful review! We’re so glad you had a great experience and that our team delivered quality work even ahead of schedule. Friendly, efficient service is what we strive for — we truly appreciate your continued support!

February 27, 2026

Donnie in service provided Quick straight forward service as usual. My go to place for service More

by EDWARD.SHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Recko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2026 -

Nucar Chevrolet of Woburn responded

Thank you for the great review! We’re so glad to hear Donnie continues to provide quick, straightforward service. It means a lot to be your go-to place for service — we truly appreciate your loyalty and look forward to seeing you next time!

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