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Nucar Chevrolet of Woburn

Woburn, MA

4.3
291 Reviews
At Nucar Chevrolet, we pride ourselves on customer satisfaction, which means making your car buying experience as easy and enjoyable as possible. We have the #1 Chevrolet customer satisfaction service department in the greater Boston area.
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40 Winn Street

Woburn, MA

01801

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Showing 291 reviews

March 06, 2024

Professional,Expedient service George is very patient works well with my warranty company, he is knowledgeable about my Chevrolet and its service history More

by BILLMURRAY5005
Recommend Dealer
Yes
Employees Worked With
George
Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Thank you so much for your feedback!

March 03, 2024

Service was great. Availability was awesome. They were able to get me in on short notice and the oil change and tire rotation took 90 minutes just like they told me it More

by matt.busa87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark O'Mally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review!

February 06, 2024

The dealership was very organized and efficient. Very convenient for me being in woburn The dealership was very organized and efficient. Very convenient for me being in woburn. George was on top of More

by MURF21K
Recommend Dealer
Yes
Employees Worked With
George
Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Thank you for your review!

February 06, 2024

Ish was verified patient as this was my first test buying a car by myself. I test drove a couple of equinox but he let us know there was any one on its way back from Lowell. We waited for that one which wasn More

by Rgkilduff
Recommend Dealer
Yes
Employees Worked With
Ish was the salesperson and Greg took care of paperwork
Feb 06, 2024 -

Rgkilduff responded

That was supposed to be very patient

Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Thank you so much for your feedback!

February 05, 2024

First car in and fist person in line day of my scheduled visit. Left vehicle for the day. Came back late afternoon. My car was never worked on. Just an inspection sticker added. No explanation as to why oth More

by Mike.lauria
Recommend Dealer
No
Feb 05, 2024 -

Mike.lauria responded

Very disappointed

Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

Mike, we apologize for the inconvenience you experienced during your recent visit. This is not the level of service we aim to provide, and we understand your frustration. Your feedback is valuable to us, and we will use it to improve our processes to ensure this does not happen again in the future. If you have any further concerns or if there's anything we can do to make it right, please don't hesitate to reach out to us directly at (781) 935-2000. We appreciate your understanding.

February 03, 2024

Went to dealership for oil change, tire rotation, and inspection sticker. Arrived at 7:00 am, first in line, in at 7:30. Did not leave until 9:50. Too long a wait, for what had to be done. Did not realiz More

by s2kervick
Recommend Dealer
No
Employees Worked With
Joe Juliano
Mar 22, 2024 -

Nucar Chevrolet of Woburn responded

We apologize for the extended wait time you experienced during your recent visit. Your feedback is important to us, and we're sorry for any inconvenience caused. We'll review our processes to ensure efficiency and better communicate about inspection services. If you have any further concerns or if there's anything we can do to improve your experience, please don't hesitate to reach out to us directly at (781) 935-2000. We appreciate your understanding.

February 02, 2024

quick easy politeclean shopclean waiting area15 worda to much thanks for the good servicewill go back More

by LELOVUOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark O'Mally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Proteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santarpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Start to finish I felt welcome, and all of my questions got answered. The whole team at Nucar were friendly and wanted to give a high level of service. More

by JOHN_PARKS
Recommend Dealer
Yes
Employees Worked With
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle O'Donnell
January 29, 2024

Great. Everyone was nice, price was as expected, worked to get us the time we needed. Would recommend. More

by Mdrortho
Recommend Dealer
Yes
Employees Worked With
Kyle O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle O'Donnell
January 26, 2024

Transparency could be better and over all communication between the office and mechanics. The foreman John is amazing. More

by Jarotondicontracting
Recommend Dealer
Yes
Employees Worked With
John
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