Nucar Honda of Westford

Easy and relaxed.... dare I say FUN! From the moment I stepped onto the property, every employee was courteous and professional and to be honest, it started even the phone call before I a From the moment I stepped onto the property, every employee was courteous and professional and to be honest, it started even the phone call before I arrived. We were greeted by the Florence who found us a sales person and check in on us twice while we waited. It was a busy morning at the dealership so at times through out the process we had to wait but each time we were checked in on by Rick or Florence. Every one at Boch Honda West was helpful and dare I say the process was even fun. I am a first time buyer and the process can seem intimidating but Rick took us through it step by step. I came in with a quote from TrueCar which they honored right away. After some decisions on color, I purchased a 2016 Honda Fit. It's exactly the car I went in to purchase and it is the car I drove away in. At each point Rick was informative and patient. He was personable and friendly. His relaxed manner took away any anxiety I might be feeling with such a major purchase. He is very knowledgeable about the product as well as the car buying process. When I ran the bell (to signal a buyer) I felt happy and confident in my decision, mostly because Rick made it so easy and stress-free! Rebekah in Financing made the payment process easy and stress-free as well. She walked through all of the options and I never felt pressured to make a decision. She was organized and I am confident she made all the effort to get me a good rate and financing option. She was personable and made easy conversation. It shows that she likes her work and is well versed in it. Overall my experience today was an excellent one! Every employee seemed to enjoy their work and it showed through in every interaction. They take care of the customer and I would highly recommend their services! More

Honda Satisfaction I am overall very pleased with Honda and the people that work for them. This is my second time that I have purchased a car from a Honda dealer. This e I am overall very pleased with Honda and the people that work for them. This is my second time that I have purchased a car from a Honda dealer. This experience tops the list! When I shop for a car I'm the kinda guy who just wants to look and be left alone until I find what I like and have questions. I could see Susan Pressler coming my way to talk and I was like here we go. Lol. I was amazed at how nice she was and let me do my thing. We test drove 2 cars and I liked the second one very much. However it didn't make sense budget wise. So after several hours of running numbers we came to the conclusion that the first car would be better for me. Susan was so very helpful and even offered to go across the street and get a sandwich for me because we had been there for so long without eating. She is a sweetheart and very good at the job she does. I will never forget this experience and to everyone who had a hand in helping me get this car, Thank You So Very Much! More

Love my new 2016 CR-V!!! Corey was great. He had the car ready to show me when I got to the dealership. He explained every option the car had and made sure I understood. I abs Corey was great. He had the car ready to show me when I got to the dealership. He explained every option the car had and made sure I understood. I absolutely love my new car and would recommend Boch Honda West to anyone! More

Great Experience HondaBoch West provided an easy and low pressure car buying experience. The process was hassle free and everyone we dealt with was both personal and HondaBoch West provided an easy and low pressure car buying experience. The process was hassle free and everyone we dealt with was both personal and very professional. In particular, our salesperson Amy Parent was wonderful throughout the process. Would highly recommend this dealership and this salesperson to anyone we know. More

Inspiring confidence as to the work being done right. All my needs were met as far as the work I wanted done as well as additional work that was recommended. to me by Stephen Johnson. All my needs were met as far as the work I wanted done as well as additional work that was recommended. to me by Stephen Johnson. More

Excellent Buying Experience The entire team worked with us to provide a fabulous buying experience. Corey was great and answered all of our questions. The finance team provided The entire team worked with us to provide a fabulous buying experience. Corey was great and answered all of our questions. The finance team provided answers to questions about buying versus leases. Could not be happier. More

Great dealership HondaBoch West was a wonderful experience for both my wife and myself in purchasing our new 2016 civic. Emad Sadeek is an outstanding sales consultant HondaBoch West was a wonderful experience for both my wife and myself in purchasing our new 2016 civic. Emad Sadeek is an outstanding sales consultant and I would highly recommend him for his informative and professional demeanor. More

Good experience Great service, fair price. Alberto was our salesman and was very helpful throughout the process and was always quick to return my call when I had ques Great service, fair price. Alberto was our salesman and was very helpful throughout the process and was always quick to return my call when I had questions. Thanks. More

Great Experience, Wonderful Staff We went in to turn in our new lease not sure if we should buy the vehicle outright or obtain a new lease. Chris Driscoll helped us with all of our nee We went in to turn in our new lease not sure if we should buy the vehicle outright or obtain a new lease. Chris Driscoll helped us with all of our needs and the staff including Bob Sighou crunched all the number for us. In the end we decided the new lease was the best decision for us and it was a pain free process. I would highly recommend this dealership to all of my friends and family. More

Honda Pilot Touring in a Pinch Boch Honda West salesman Chris Driscoll sold us a CPO Honda Pilot Touring last week after both of our family cars took a dive in the same week. While Boch Honda West salesman Chris Driscoll sold us a CPO Honda Pilot Touring last week after both of our family cars took a dive in the same week. While a true "deal" is hard to find in competitive market, especially for reliable SUVs like Pilots and Highlanders, I believe - all things considered - that we secured a great deal on a great car. Chris was easy to deal with and we appreciate that he and the finance rep, Becky, when hearing we wanted to stick with DCU financing, only pushed one time to switch to dealership financing and accepted our preference. Our lack-of-a-car situation forced us to move quickly so we'll have to more carefully review Warranty details and Owner's Manual after purchasing but that's a function of our tight schedule, not any lacking on Chris's part. Providing the warranty proves to be a good investment, I am sure we will remain thankful for having come to Boch Honda West and will make that our 1st stop when searching for our next vehicle. More