Nucar Honda of Westford

A painless process resulting in exactly the van we were looking for at a fine price. Thanks to Paul for all of his hard work getting all of the details just right. looking for at a fine price. Thanks to Paul for all of his hard work getting all of the details just right. More

After searching for cars on the internet I stumbled across a good deal on a used CR-V at Boch Honda West and decided to shoot them an email to set up an appointment to see it. First of all I was shocke across a good deal on a used CR-V at Boch Honda West and decided to shoot them an email to set up an appointment to see it. First of all I was shocked to get a very rapid polite response from the person coordinating their online requests and made an appointment to go in 2 days later. Already off to a solid start we were put in the good hands of Tim Mclean whose laid back, non-pushy demeaner was breath of fresh air compared to previous car buying experineces we had. He was patient when we test drove one car and then asked to drive a second even though in was 10 minutes to close and despite the already low price even agreed to replace the small panel under the gear shifter that was all chipped up. While we waited in line for the paperwork to go through he had some great stories about his experience working with cars. We picked up the car a couple days later, full of gas, perfectly washed and TIm took the time to walk us out and explain a few more features such as the site to jack up the car if we ever need to change a flat. All in all it was a great experience and if you are looking for a low-stress, honest car buying experience we highly recommend working with Tim. More

Very satisfied. The dealer (John DeBronzo) is very friendly, patient, knowledgeable and helpful. The test drive was pleasant and the shopping process is painless. The price quote I brought (the intern friendly, patient, knowledgeable and helpful. The test drive was pleasant and the shopping process is painless. The price quote I brought (the internet search and comparison result) was matched and the whole negotiation took less than 5 minutes and I drove away with my new car in about 3 hours (a lot of the time was spent waiting for finance manager to complete paper work). More

Excellent Purchasing experience from my Sales Rep Rebekah Martinez up to the GM, everyone was extremely knowledgeable and friendly. There pricing was great and the dealership is top notch when it comes to c Martinez up to the GM, everyone was extremely knowledgeable and friendly. There pricing was great and the dealership is top notch when it comes to cleanliness and amenities. Highly Recommend Purchasing your next new or used Vehicle from Sales Rep Rebekah Martinez at Boch Honda West. More

I was please with service I got at Boch Honda West. Paul was very responsible seller. He made sure that I got my car as soon as possible thank you very much was very responsible seller. He made sure that I got my car as soon as possible thank you very much More

Rick was very knowledgeable and very instrumental in completing the sale. I couldn't be happier with the overall experience. The dealership is beautiful, the people are very kind and not overbearing wha completing the sale. I couldn't be happier with the overall experience. The dealership is beautiful, the people are very kind and not overbearing whatsoever, and the inventory is impressive and very reasonably priced. Kudos to all! More

I purchased my 2008 Honda Pilot at Herb Chamber's Honda in Burlington,MA because it was the closest dealer to me. I started having routine service performed at Boch Honda in Westford, MA when they op Honda in Burlington,MA because it was the closest dealer to me. I started having routine service performed at Boch Honda in Westford, MA when they opened as it was significantly closer. However, this dealership continues to recommend service that is of questionable need and sometimes outright unnecessary. Each oil change comes with an additional charge of $1.00 to "top off" the WW fluid reservoi. This charge is, according to one service advisor, "standard procedure." However, prior to the last two oil change visits, I topped off the reservoir to maximum and was still charged the $1.00 until I complained. They always seem to recommended that the tires be rotated when this is not necessary. It is done on a regular basis for no charge where I buy my tires. My point is that Boch Honda and Boch Automotive has many dealerships. If this is "standard procedure" on small items, I would believe the same policy applies throughout the Boch auto empire. I am in the market for a new Honda for my daughter. I know where I will not be shopping. More

Good old fashioned customer service is alive and well at Boch Honda West! Tim McLean, my sales consultant, gave me the experience that we all want when shopping for a new car; that I'm a pretty important Boch Honda West! Tim McLean, my sales consultant, gave me the experience that we all want when shopping for a new car; that I'm a pretty important person that wants to be treated with honesty and respect. Tim did that from the get-go and throughout the process of my purchase of a new Honda Civic. I was made to feel that they wanted me as a customer, especially since I am very local to the area, and would do whatever it took to make that happen even though I had very aggressive pricing from other dealerships. Tim and all support staff that I interacted with, pre and post sale, were very appreciative of my business and I am looking forward to a long term relationship with Boch Honda West More