Nucar Honda of Westford

Ali was great! Ali was a great sales person to work with! She wasn’t pushy at all and answered of my questions! She made what could have been a stressful experience Ali was a great sales person to work with! She wasn’t pushy at all and answered of my questions! She made what could have been a stressful experience very easy, thanks Ali! More

Oil change and rear brakes As usual, excellent experience, fast, professional and thorough. Sam was terrific - informative and helpful, but no pressure. Made arrangemen As usual, excellent experience, fast, professional and thorough. Sam was terrific - informative and helpful, but no pressure. Made arrangements for next service call for tires. More

Worst dealership ever they took forever to get me my car.they want me to wait two hours just to get an inspection took. two months to get me my check after I got my car inspected somewhere else.my sale car.they want me to wait two hours just to get an inspection took. two months to get me my check after I got my car inspected somewhere else.my sales person Jean was not very knowledgeable I asked for documentation on my service plan nobody can give me nobody knows what’s covered I’ll never do business with Boch West Honda again they dont care about their customers.i hope no is dumb enough to deal with these guys More

Won't recommend any of the two locations after buying 2 cars It seems Information is not at all conveyed to sales reps from web service agents. Scheduled appointments are attended about an hour n half later. ( It seems Information is not at all conveyed to sales reps from web service agents. Scheduled appointments are attended about an hour n half later. (While waiting, I've observed customers being sent back for unavailability of vehicle after spending an hour waiting,) Waiting period was unorganized. "You're next. I don't know how long it's gonna take. But, you're next" is what's told after an hour of waiting for a scheduled appointment. When the moment comes, the sales rep doesn't have a clue what you've been waiting for. When you explain, it's said that the car you talked about with online rep is no longer available. All of the models are sold out! Non of the people from reception or web service or sales come to inform you about availability of the product while you're waiting for such a longtime! If this is what a person gets after being loyal customer to Honda and Boch Dealership then you be the judge and choose a dealership wisely! More

New Car Sean did a great job, fair price and a great car. The car was perfect on delivery.Karl made the paperwork fast and easy. The whole process only took a Sean did a great job, fair price and a great car. The car was perfect on delivery.Karl made the paperwork fast and easy. The whole process only took an hour. More

Great service but pricey Always find the staff friendly and helpful but the price for their services is high. Although I would Recommend the service there is probably other r Always find the staff friendly and helpful but the price for their services is high. Although I would Recommend the service there is probably other repair shops that charge less. More

No respect for customers time I went in for oil and differential fluid change. I had a scheduled appointment it took over two hours most of the time nobody was working on my vehic I went in for oil and differential fluid change. I had a scheduled appointment it took over two hours most of the time nobody was working on my vehicle. I know this by periodically checking through the window. I wish they had more respect for their customers time More

Just Adequate Usually the service is prompt and concise. This time they were not ready at the scheduled time, and we had to rent a car and leave the car for the who Usually the service is prompt and concise. This time they were not ready at the scheduled time, and we had to rent a car and leave the car for the whole day until the next morning. Also they did not have a replacement key fob in stock. I find that a bit peculiar for a high-volume car such as the Honda CRV. I still need to go back to get my fob programmed. More

Excellent service I’ve been bringing my 2017 CRV back to Boch Honda West for services since I bought it, except once when I tried a dealer closer to home but was very d I’ve been bringing my 2017 CRV back to Boch Honda West for services since I bought it, except once when I tried a dealer closer to home but was very disappointed. Boch is well worth the extra drive. Fast service, great hours, even weekends. Comfortable space to wait. Great service staff—the same representative has coordinated my appointments for two years now and makes sure everything gets done the way I want it. More