Nucar Mazda of New Castle

I desperately needed a new car because my five-year old Maxima decided to die after 155,000 miles. I turned into NuCar Mazda without ever considering a Mazda. I happened to turn toward the lot after being Maxima decided to die after 155,000 miles. I turned into NuCar Mazda without ever considering a Mazda. I happened to turn toward the lot after being disappointed at how huge the Chevy Equinox appeared. After all, I had driven a different Maxima for the past 30 years, and I never thought I would be driving anything larger. That was until my doctor told me that I may be able to ease some joint pain while driving if I drove an SUV. I was not happy. Everything I saw on the road just seemed too big and bulky. I know I must have looked confused when Q came out to assist me. He answered all my questions and never pressured me when I said I wanted to think about the Mazda. He went inside to get me a business card and told me to call if I had any questions. However, I was sold on how sleek the car looked. Q had me drive a lovely silver CX5. I was sold at that moment. It was gorgeous from the outside to the inside. The handling was great. Q had me drive in a circle. The car negotiated that turn much easier than my Maxima ever would have. I felt like I was driving a luxury vehicle. The engine simply purred after I started it with one push of a button. My son was in the car with us, and he loved the space and comfort in the back seat. I told Q that I was ready to "talk" about making a deal. I can' t begin to tell you how great the service was that I received. Not only was Q extremely friendly, but he was also very informed about his product. I told him how much I could spend per month because I was paying for my son's college tuition. He assured me that that was not a problem, and spoke to Sam, who worked his magic and got me one of the sweetest finance options I have ever had. The whole time we were waiting for final financing news, these two could not do enough to make my son and I feel comfortable. I still can't believe how inexpensive my car was based on all the options and technology. In less than 2 hours, I drove off the lot in my new black on black Mazda. Q even took care of returning my Enterprise rental. These guys are the real deal. I have recommended them to several friends who I know will be visiting NuCar Mazda really soon. Thanks, Q and Sam for a great experience. Dr. Regan G. More

Q Gordon has to be the most competent, friendly and effective salesperson I have ever worked with. I went to NuCar Mazda after looking at other SUVs. I had narrowed my search, but knew very little abou effective salesperson I have ever worked with. I went to NuCar Mazda after looking at other SUVs. I had narrowed my search, but knew very little about Mazdas. When Q saw me on the lot with my son, looking confused, he came out and offered me assistance with absolutely no pressure to buy. However, because of his attention to what I was looking for in a vehicle, I left after less than two hours driving my new 2013 Mazda CX5. What impressed me most about Q was that even after I closed the deal, he still continued to assist me. He programmed my iPhone to the car, he returned my rental to Enterprise, and he made sure I knew how to operate all the cool technology that came with my new car. I never felt like I was being rushed although he was very busy that evening. What great communication skills!!! He made me feel comfortable throughout the entire process. I have recommended Q and NuCar to several of my friends, and will definitely look him up when it is time to buy a car again. Dr. Regan G. More

i called steve about a truck they just got in on the used lot, he waited after hours for me to come look and test drive the truck. next day i got the truck.steve is very down to earth and easy to deal with t lot, he waited after hours for me to come look and test drive the truck. next day i got the truck.steve is very down to earth and easy to deal with there is no pressure what so ever.i will definately give them a call when i get another truck. the finance guy was very helpful and nice.. More

It has been a little over 10 years since I purchased a vehicle. I was unsure where to go or what to do. Friends of mine have been buying cars from NuCar (Dan Stanitski) for a while now so I figure I would vehicle. I was unsure where to go or what to do. Friends of mine have been buying cars from NuCar (Dan Stanitski) for a while now so I figure I would start at NuCar. I was very pleased with the friendliness of the staff, always making sure I was taken care of. Dan Stanitski was very informative and easy to talk to. I did not feel pressured and he was always smiling. Mike Spencer was very professional and courteous. What I liked most about these two gentlemen was their 'Don't worry about it, we will take care of it!' attitude and each of them had a lot of patience. I didn't feel like I was taking up their time. It was a great experience and I will be back to see what the service department has to offer. I never thought buying a car was so easy, Thanks Dan & Mike! More

Our experience at Nucar Connection was a pleasure for my wife and I. Sal DiPasquale was our sales person at Nucar. His friendly approach as a sales person and his knowledge of the used vehicle we were inter wife and I. Sal DiPasquale was our sales person at Nucar. His friendly approach as a sales person and his knowledge of the used vehicle we were interested in purchasing was the reason we decided to go with Nucar. More

My husband and I were looking for a car that would be worth the money to spend on it. Dan understood what we were looking for and gave us a couple of options to look at. Nothing seemed impossible and we worth the money to spend on it. Dan understood what we were looking for and gave us a couple of options to look at. Nothing seemed impossible and we walked away with a car my husband feels great about me driving for safety, fuel efficiency, dependability, and comfort. Dan was very patient as I called looking for the best not only in car safety but also what we could afford combing insurance as well. I would definitely recommed going to visit him and my husband is looking forward to working with him again in the near future for a new car himself. More

This is our 2nd purchase from NuCar New Castle. We were so impressed on our 1st purchase, by not only the initial service but also the follow up service that we did not hesitate to look here when it was ti so impressed on our 1st purchase, by not only the initial service but also the follow up service that we did not hesitate to look here when it was time for a trade. We were given a fair trade in value & very happy with our used car purchase. Dan Stanitski is very professional and personable. The process was seamless and pleasant. Look here first for your car purchase and I highly recommend Dan Bob & Michele Voshell More

We have been a customer of this dealership for over five years and first of all I must say the service department is the best. We had a very very good experience with Steve and Mike. They were extrememly years and first of all I must say the service department is the best. We had a very very good experience with Steve and Mike. They were extrememly kind and friendly and informative. They followed through from the beginning to the end of the sale. They continued to stay on top of every situation. They answered every question and gave extra information. Steve was wonderful how he help me to sync everything in the car and never once acted as if I was taking up too much of his time. They kept me smiling and I will continue to do business with Nu Car Mazda. I am so happy and pleased with my car and the all the salesman,managers and service techs that had a hand in this transaction. More

I went into this dealership in a panic, as my car had died earlier in the day (on rt 495, with three kids in the car!). I went in, not knowing what to expect. And it turns out that I am THRILLED that I died earlier in the day (on rt 495, with three kids in the car!). I went in, not knowing what to expect. And it turns out that I am THRILLED that I went to this dealership first. Sam Stanitski was AMAZING! He took into consideration what I needed, what I wanted to pay, and found the PERFECT car for me. Everyone there worked with me in the most professional, polite, and pleasant way imaginable. And I walked out the door with a safe, reliable car at a price that simply could not be beat. Thanks for such a great experience!!!!! More

Sal DiPasquale and Mike Spencer defined the way car buying should be! My experience started with Maria in Nucar Mazda's online department. I explained how frustrating my car buying experience had bee buying should be! My experience started with Maria in Nucar Mazda's online department. I explained how frustrating my car buying experience had been up to that point. Her responses were immediate and understanding and she assured me I would be matched with a knowledgeable sales person who would have the answers to my questions along the way. The entire process from start to finish was quick, easy and a no pressure environment....the way car buying should be. I will definitely recommend my friends and associates to Nucar Mazda for any future purchase. More