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Nucar Mazda of New Castle - Service Center

New Castle, DE

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47 Reviews

47 Reviews of Nucar Mazda of New Castle - Service Center

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July 28, 2019

Excellent The service was excellent as usual. I was there for a recall problem on my 2018 Mazda CX-5. Didn’t take long to repair. More

by Jingles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Nucar Mazda of New Castle responded

Thanks for the great review!

July 27, 2019

Everything from check-in to check-out was great I find the service department to be a place where I can trust the advice and the execution of repairs and maintenance to be exceptional. I have been a More

by Stanthe man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ward
Aug 01, 2019 -

Nucar Mazda of New Castle responded

We're glad you enjoyed your experience with us. See you soon!

July 13, 2019

Great dealership and service department Great dealership for no-nonsense best price. Also, great service after the sale And excellent responsible service department. Consider this dealers More

by Music Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Mikesell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Nucar Mazda of New Castle responded

Thanks for letting us know how we did. We appreciate you taking the time to leave this review. Have a great day!

June 01, 2019

Amazing Service This dealership has serviced my Mazda trucks since I purchased my first one in 1982. I now own my third Mazda truck. The service staff have never fai More

by Trucker, Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Nucar Mazda of New Castle responded

Thanks for telling us about your consistently great experience with us!

May 21, 2019

So great!! I was thrilled with my first experience here. They did the service I requested, I was able to get Apple CarPlay installed even though I hadn’t schedul More

by Tomorrowgirl38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t catch a name
May 22, 2019 -

Nucar Mazda of New Castle responded

Thanks for the positive rating! Have an awesome day!

March 19, 2019

Great First Time Visit Everyone was friendly and provided prompt and fast service. The entire team was helpful from the beginning, including the shuttle van driver. Thanks a More

by lele225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa, Christian , Dennis Davenport
May 09, 2019 -

Nucar Mazda of New Castle responded

Thank you for your kind words! Have a great day.

March 15, 2019

Great to work with Reliable, friendly, always go out of their way to make the customer happy Prices are comparable and they always send coupons that can be used toward More

by Mazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellisa
May 09, 2019 -

Nucar Mazda of New Castle responded

Thank you for the positive review! See you later!

March 13, 2019

Scheduled service visit. Immediate check-in! Great service, including car wash. No pressure to get additional work done. Recommended new battery, but I postponed this. Chr More

by Ed69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
May 09, 2019 -

Nucar Mazda of New Castle responded

Thanks for the kind words! Take care!

February 23, 2019

Excellent service. Excellent service in every category. Melissa Stansell and all the other service personnel are very courteous and helpful. Thanks for the outstanding a More

by Ted76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Stidham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Stansell
February 07, 2019

OILCHANGE AND MAINTENANCE CHECK Melissa was courteous, explained my needs. Car was ready at a reasonable time. The price was reasonable and a appointment was set for a future mainten More

by ORLANDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA WARD
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