Nucar Nissan of Allentown

Good value for service,work is completed when promised, was able to bring vehicle in on short notice with no hassels. Currentry dealer services 3 of my vehicles. Would recommend this dealership . was able to bring vehicle in on short notice with no hassels. Currentry dealer services 3 of my vehicles. Would recommend this dealership . More

Good job, nice treatment, didn’t get the car repaired by the indicated date and I had to call the previous date but everything else was excellent. the indicated date and I had to call the previous date but everything else was excellent. More

I scheduled an appointment for inspection and for a recall part, at least 2-3 weeks in advance. They didn’t have the part ready for my appointment, so I’ll have to come in another time. It’s a small in recall part, at least 2-3 weeks in advance. They didn’t have the part ready for my appointment, so I’ll have to come in another time. It’s a small inconvenience, but if I scheduled it to be fixed, I expected it to be fixed on my appointment date. More

Extremely friendly and professional dealership, came in from out of state, they had all the paperwork ready to go and got me back on the road fast. from out of state, they had all the paperwork ready to go and got me back on the road fast. More

Quick, easy buying experience. Staff was always quick to respond to inquiries and displayed knowledge of the vehicles they were selling. In and out in less than 2 hours respond to inquiries and displayed knowledge of the vehicles they were selling. In and out in less than 2 hours More

Service completed the listed items as promised and on time. Very professional. I would recommended Rothrock service dept. to family and friends. Most likely will use them in the future. time. Very professional. I would recommended Rothrock service dept. to family and friends. Most likely will use them in the future. More

Sheldon and Anthony were awesome to deal with. Professional and helpful in answering questions and made car purchases simple and easy. Will recommend Rothrock to future other people.looking to bu Professional and helpful in answering questions and made car purchases simple and easy. Will recommend Rothrock to future other people.looking to buy cars. More

My GPS showed that my home location was 20 miles from my actual location, therefore making it unusable. Rothrock service said it is a system problem that will be fixed remotely by Jeep. One month later I actual location, therefore making it unusable. Rothrock service said it is a system problem that will be fixed remotely by Jeep. One month later I called to explain nothing happened. Was told to come in because the service center is now able to resolve the problem. I set the appointment, waited a few hours and was told the fix is a 2 step process with the first step needing to be completed by Jeep remotely then the second step can be done locally. That was about 3 weeks ago with no resolution. I would expect that Rothrock would be proactive and call Jeep to determine when this should be resolved. I still have no idea when anything will happen and am resolved that I won’t hear from Rothrock. More

Simone McErlean handled my service. She was extremely unprofessional and rude. I have been to this place before many time and worked with Coleen, who was an absolute gem to work with, but with her gone unprofessional and rude. I have been to this place before many time and worked with Coleen, who was an absolute gem to work with, but with her gone to a different team it is sad to see the kind of poor customer service being provided to long time customers. More

The service department at Rothrock was excellent. Everyone was courteous and the work performed was excellent while they went above and beyond to find the part needed. Job well done! Everyone was courteous and the work performed was excellent while they went above and beyond to find the part needed. Job well done! More