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Nucar Nissan of Allentown

Allentown, PA

4.7
5,143 Reviews

1648 Plaza Lane

Allentown, PA

18104

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Showing 5,143 reviews

July 14, 2021

Kevin was so incredibly helpful and knowledgeable. It made the whole experience super easy and very comforting. We felt he was genuinely trying to find the best car that would meet our needs/ criteria as More

by HC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Podratz
Jul 15, 2021 -

Nucar Nissan of Allentown responded

Thank you for the 4+ star rating and your shout-out for Kevin! We're happy to hear how Kevin assisted you throughout the process and look forward to working with you in the future.

July 13, 2021

Wonderful experience. Very professional and welcoming staff. Anthony was a huge help! They helped me withe getting a new car quickly and made the process as painless as possible. More

by K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mammana
Jul 13, 2021 -

Nucar Nissan of Allentown responded

This is exactly what we like to hear! Thank you!

July 13, 2021

Sheldon was awesome to work with! He made purchasing our new truck easy much better than this survey requiring 25 words! Simple, Sheldon was easy to work with! More

by Gsdrae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Simpson
Jul 15, 2021 -

Nucar Nissan of Allentown responded

Thanks for taking the time to let us know how we are doing! Sheldon is a great asset to our team and will definitely appreciate the shoutout. We appreciate your business and hope you come back to see us again soon!

July 13, 2021

Great service.Friendly and helpful assistance .No wait long time .Ever since we met Rothrock we are sure that we made the right choice..Thank you More

by Nida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majid , Mario Sessanta
Jul 15, 2021 -

Nucar Nissan of Allentown responded

It's an honor to be your dealership of choice when you need quality service for your vehicle! Thank you for your kind words! It was a pleasure doing business with you and we hope you come back again.

July 13, 2021

Hands down the best part of the experience was my sales rep Wes. He was a chill dude who answered all my questions was not pushy and did everything possible to make it an uncomplicated experience. If more More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Maxwell
Jul 15, 2021 -

Nucar Nissan of Allentown responded

Andrew, we truly appreciate you taking the time to leave us such a great rating and feedback! Wesley will be happy to hear that he was very helpful with your car buying experience. We value your business and hope you come back soon!

July 13, 2021

Sheldon was great as was the financial team ! Service has been great Love my truck time will tell when lease is up to see if they do right ! More

by GREGMUNCH
Recommend Dealer
Yes
Employees Worked With
Mario Sessanta
Jul 15, 2021 -

Nucar Nissan of Allentown responded

Thank you so much for the wonderful rating! We're happy to hear that Sheldon was helpful during your recent visit. If we can help you further in any way, please let us know!

July 12, 2021

Very attentive service. I was under a tight schedule when I dropped my truck off and they assured me they would get it in right away to begin service. The technician said approximately an hour for the servic More

by jsolt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jeffers
Jul 13, 2021 -

Nucar Nissan of Allentown responded

Thank you for letting us know how efficient we were able to be for your visit!

July 12, 2021

Jose was incredible, helped us find exactly what we needed and kept the process very calm. Will definitely be back for our next car. Ty More

by McGarry.repici
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Baret
Jul 13, 2021 -

Nucar Nissan of Allentown responded

We are thrilled to hear that you had such a wonderful experience!

July 11, 2021

Excellent customer service! I am willing to drive a distance to work with this group! They have exceeded my expectations! They made the process of buying a new car and trading in a used one much easi More

by lokonsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bencivengo
Jul 13, 2021 -

Nucar Nissan of Allentown responded

Thank you for sharing this great feedback! We're so glad Nick and the team made your drive worth it. If you have any questions about your new vehicle, please don't hesitate to reach out. Thank you for your business and we hope to see you back in the future!

July 10, 2021

Communication is horrible. Had vehicle way longer than told. 3 weeks. The car work is good but the communication and timing was the worst. All because everyone was on vac and lack of staff. Don't take som More

by Lakisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jul 12, 2021 -

Nucar Nissan of Allentown responded

Lakisha, we are disappointed to hear that your communications with our team members missed the mark. We understand your frustration regarding wait times for your vehicle and would like the opportunity to make this right. At your convenience, please give our General Manager, Ron Carl, a call at 484-223-0554 so that we may discuss your experience in better detail and hopefully find a resolution. Thank you.

Jul 19, 2021 -

Lakisha responded

Thank you, but we have the car back. There's really nothing more to be said or done. Just make sure that future customers have better service. Thank you for your time.

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