Nucar Nissan of Allentown - Service Center

My 2005 Dodge Pick-up want in for a oil change and I was supriesed how busy Lisa the service wrighter was and still took the time to answer everyone questions. I own a Commercial Cling Company and know that supriesed how busy Lisa the service wrighter was and still took the time to answer everyone questions. I own a Commercial Cling Company and know that customer Service is very Importune in a Service orient Business.Lisa took the time to explain everything they did to my truck inspite of being very busy with other customers. Thank You, Michael Young More

I purchased a 2011 Rogue in Novemeber. This was my 4th Nissan I bought from Rothrock. today my wife was able to drop off her car off in the morning and Rothrock had it ready for her to pick up after work. Nissan I bought from Rothrock. today my wife was able to drop off her car off in the morning and Rothrock had it ready for her to pick up after work. The service was great as Gary Christman contacted me a few times with any recommendations he had for my wife's car. I will continue to use Rothrock in the future! More

Lisamarie has been an excellant point person for Rothrock. She is absoutely knowledgable about her position and services offered. Makes getting your service done a plesant experience. GREAT Customer Rothrock. She is absoutely knowledgable about her position and services offered. Makes getting your service done a plesant experience. GREAT Customer Service skills. This was my second experience with Lisamarie and the service group at Rothrock. More

I want to say first of all i had very great service for helping me pick out a new car and the topper was they left me drive it around for awhile to see if i really liked the car that i may buy. Too many de helping me pick out a new car and the topper was they left me drive it around for awhile to see if i really liked the car that i may buy. Too many dealers are too impatient with the customers about buying a car which now are priced more than my first home..they gave me ample time to make my decision which i am very thankful for, and by the way, i still LOVE MY NISSAN ROGUE. Brett Funk was especially helpful with what i really wanted in my rogue especially the moon roof, stereo, and the bonus was i really didn't want leather but i'm glad i did... i am just learning about extras my car has too. who wants to read the manual.. well over all.. i only had one oil change & by the way that was free too so i just got to say i surely would recommend other people to buy a nissan there also. so remember keep treating me well... charlotte sprigle (used to be a devoted suburu person for ever!!!) More

I am extremely happy with the service I have received in the past at Rothrock. Brian George goes out of his way to make me feel like a very important customer. He expertly answers all my questions and alw the past at Rothrock. Brian George goes out of his way to make me feel like a very important customer. He expertly answers all my questions and always made sure I was comfortable if I decided to sit and wait in the lounge for my vehicle. I feel that the prices are very reasonable and I would not hesitate to bring my Jeep in for future service and to recommend new customers to Rothrock - making sure they ask to deal directly with Brian George. Keep up the good work! Eva Fabiani East Greenville, PA More

Brian was and always is very knowledgeable when I bring my vehicles to your dealership. His diesel truck knowledge is the best I have come across and I would love to see him head a dept that handles nothin my vehicles to your dealership. His diesel truck knowledge is the best I have come across and I would love to see him head a dept that handles nothing but diesel trucks and aftermarket parts as well, I know of noone in the Valley that offers this and you have someone with the knowlege - make use of it I say. I have also recently purchased a Caliber SRT4 and have asked him info on this - again he knows everything it seems. Happy to see he is not just a person behind the desk but knows what he is talking about and is always willing to help. I will continue to come to him and recommend him to many friends as well. Thanks - Mike More

We were charged thousands of dollars for a service job that did not correct the problem. The vehicle still did not run and the service team had no desire or knowledge to find and correct the problem after that did not correct the problem. The vehicle still did not run and the service team had no desire or knowledge to find and correct the problem after we paid the bill. Another garage found the problem within a few days and it cost a couple of hundred dollars to get to the problem. Getting in touch with the person who is working on your vehicle is a nightmare. No return phone calls and no communication. The only reason they received a l rating is there is no negative numbers. More

Call for a service appointment and you are in for a nightmare. The reception transfers you to service and they never want to answer so the call is transfered back to the operator who transfers you back nightmare. The reception transfers you to service and they never want to answer so the call is transfered back to the operator who transfers you back to the service. This will go on back and forth, back and forth, forever or until you realise they are not eager for your business and you just hang up. More