Nucar Nissan of Norwood

2019 Nissan Kevin was awesome! Very professional and friendly service. Made an otherwise stressful experience very positive. Very satisfied with my experience Kevin was awesome! Very professional and friendly service. Made an otherwise stressful experience very positive. Very satisfied with my experience and will be returning again. More

No car is worth it DO NOT BUY A CAR FROM THIS DEALERSHIP. I cannot stress this enough. First and foremost, you cannot believe the prices listed on the website, there is DO NOT BUY A CAR FROM THIS DEALERSHIP. I cannot stress this enough. First and foremost, you cannot believe the prices listed on the website, there is an extra $1,000 tacked on when you arrive. Second, you cannot trust that the cars will have the advertised features. I had negotiated for a car that was advertised WITH a navigation system and after the deal had been negotiated we find out that the car did not have a navigation system (it took them over 24 hours to get us this simple answer). Throughout the whole process they took FOREVER to answer simple questions. They would say 'I'll call you at 10am' and then when I hadn't heard from them by 2pm, I would call to follow up and then get yelled at for 'bothering them'. At one point the GM had the nerve to yell at me for 'tricking' him into answering his phone because he would not answer my calls. After a week of back and forth their finance guy threatened not to sell us the car if we did not finance through Nissan which we had said from the very first conversation was not an option. Everyone told me buying a used car was a miserable process but even those who warned me were appalled by the way we were treated. NO CAR IS WORTH THE MISERY I EXPERIENCED DEALING WITH THIS TEAM. More

service My last service in Boch Nissan was great.I will recommend to other people or family when there car need service.because your service is great. My last service in Boch Nissan was great.I will recommend to other people or family when there car need service.because your service is great. More

Pro: Overall good experience, Con:no loyalty program Boch Nissan is a really good dealership, so far we have done 2 leases and 1 purchase thru them. Overall they have great customer service. The main rea Boch Nissan is a really good dealership, so far we have done 2 leases and 1 purchase thru them. Overall they have great customer service. The main reason I didn't give them 5 stars is because they don't have a loyalty program. After having bought and leased 2 vehicles with them you would expect that going to get a 3rd one will give you some kind of benefit, but that's not the case. Hope they develop a program to retain their current customers. More

Transmission Working with Rich Riveria was a pleasure. He said in contact with me throughout the process. He was utmost professional at all times which was appreci Working with Rich Riveria was a pleasure. He said in contact with me throughout the process. He was utmost professional at all times which was appreciated More

Great service I used to go to Medford then I switched and the service was great! Marvin took care of everything and made sure my issue was resolved. I used to go to Medford then I switched and the service was great! Marvin took care of everything and made sure my issue was resolved. More

Overall awesome experience! The team at Boch Nissan were so helpful and friendly. From the moment I walked in, I was welcomed with a smile and hello. They all helped make my expe The team at Boch Nissan were so helpful and friendly. From the moment I walked in, I was welcomed with a smile and hello. They all helped make my experience a terrific one! More