Nucar Nissan of Norwood

IN December 2020 brought my 2018 Nissan Rogue to Both Nissan because my car Battery died and give me an invalid key warning and would not start. I brought it to the Dealer "Boch Nissan" in Norwood Mass. Nissan because my car Battery died and give me an invalid key warning and would not start. I brought it to the Dealer "Boch Nissan" in Norwood Mass. To my Surprise they told me that I had the wrong key for the Car and they Belong to a Nissan Maxima. "How the xxxx that Happen" I Asked, Well from there things got to xxxx.They have been telling me that the Keys that I have been using for 2 years never worked in my car and I probably switched them at some point AND I HAVE TO PAY 300$ FOR A NEW KEY. THIS IS THE MOST RIDICULOUS THING THAT EVER HAPPEN TO ME. EXPERIENCE WAS HORRIBLE, THE PERSON ON THE CALLS TRIED TO CONVINCE ME THAT I HAD THE WRONG KEY AND I NEVER USE THEM TO START THE CAR WHILE I TOLD THEM THAT I USED THE SAME KEYS MY WIFE AND I FOR 2 YEARS. the people are just scammers, from the day that I bought the vehicle they gave me wrong keys and they don't wont to fix there mistake. the worst Experience I have in my entire adulthood. I knows dealers are scammers but at BOCH NISSAN THEY NEED TO BE LOCKED UP FOR FRAUD. More

Went in to boch dealer to see a rogue I saw online told me they still had it I get there and it’s sold so I look at another rogue the salesman was no help just wanted my down payment I was in because of me they still had it I get there and it’s sold so I look at another rogue the salesman was no help just wanted my down payment I was in because of a panel that was cracked . Manager said they would get back to me never heard nothing called numerous times then e-mailed no response More

I give this dealership 1 star I'd give less if there was an option. Went looking for a Nissan Rogue. Knew which one I wanted but the price I creased over a thousand dollars in 1 day. I ask why the price inc an option. Went looking for a Nissan Rogue. Knew which one I wanted but the price I creased over a thousand dollars in 1 day. I ask why the price increase they say covid. They would not negotiate anything with me nor would they allow me to look at the vehicle I went to see. The manager said we were both kids and couldn't afford it. Mind you I went in there pre-qualified for the amount of the vehicle plus. Not to mention my husband and I both work full time jobs. Only thing they would allow me to even possibly look at was a piece of junk vehicle that I had already told them going in I didnt want to look at. Dont waste your time. More

I will only buy a car from Bobby Blicker. He was patient and knew exactly what I was looking for and found the perfect solution. I love my new car thank Bob!!!!! and knew exactly what I was looking for and found the perfect solution. I love my new car thank Bob!!!!! More

I went to Boch Nissan to purchase a car during COVID-19. The process to book an appointment, come in and test drive a few cars was fairly easy and I felt very safe considering the pandemic. However, that’s The process to book an appointment, come in and test drive a few cars was fairly easy and I felt very safe considering the pandemic. However, that’s where the ease of the process ended. I spent 3.5 hours at the dealership total, which I felt was absurd. Moving from the sales side of things over to the financial workers, was painstakingly slow. I felt as though The finance department was working on their own schedule. After I finally purchased the car, I was told 3 days later (the day before I was supposed to pick it up) and after my $7K check had cleared, that the title to the car was actually not in their possession. Long story short, they ended up applying to get a duplicate of the title, but they said it would take 2-3 weeks. So I had to book a new appointment to come back to the dealership to buy a new car. At this point I was handed over to a sales manager, Jake, who made the rest of the process tolerable. He set me up with a comparable car and gave me the same deal that had been struck for the previous car. He expedited the processing of the license plate and registration so I was able to pick up the car two days later. When I came to pick up the car, the sales associate handling the sale failed to tell me that there was an issue with the insurance paperwork which left me waiting for over an hour for the car. I finally drove the car home, just to have the tire pressure sensor alert me that one of the tires was low and then that it was flat. The tire itself wasn’t flat, but there was an obvious issue. I contacted Jake the next day and he sent someone out immediately to drive my car back to the dealership and figure out the issue. I was grateful for his quick work, but I again ended up waiting at the dealership for another 2.5 hours for the service department to fix the tire pressure sensor. It has now been a month, and I haven’t had any other issues (fingers crossed). This purchase process was horrendous. Jake single-handedly saved the sale and somewhat the reputation of this dealership. More

The worst experience buying commercial vechicles Dear Nissan Corporate, I am writing to you to explain the disappointing experience I went through purchasing three 2020 NV200 vans from Boch Nissan Dear Nissan Corporate, I am writing to you to explain the disappointing experience I went through purchasing three 2020 NV200 vans from Boch Nissan in Norwood, MA. This process started on May 21,2020 and I worked with salesman Nick. He and I came to an agreement with my trade-in value and the purchase price for the vans. When I went into the financing room, the finance person, Joe, tried to raise the price, despite the agreement Nick and I had made. After arguments back and forth, I asked for the manager to come in. The manager came in without a mask on. After back and forth with him, he finally gave me the agreement Nick gave me. I felt like I was a victim of bait and switch. After coming to the final agreement, Joe made a comment to my fiancé, "You are doing it right and marrying rich." This was extremely insulting to my fiancé, as well as to me. We signed the papers and left in disappointment. The next day, I received a phone call from Joe saying that I owed an extra $500 for each van because of sales taxes. Our agreement was that I was not putting anything down and I was financing everything; it was all in the paperwork I had signed the previous day. I told Joe I was not paying the $500 and the deal was specified in the papers I had signed. Then Nick called me, and he and I went back and forth over this. He told me I was a bad business owner and I needed to pay the $500 for each van. I told him I had signed the paperwork and it showed I was not paying anything extra. He said he would take care of it for me and to come pick up the vans. I went to pick up the vans, and as I was walking around them, I noticed a dent on the rear passenger side of one van. Nick said he would get it fixed for me but it would take about a week. I had hired someone to drive that van for work, and now I had to have my employee take his car for work and I need to pay for his mileage done in his car costing me $500 for the week. Also, they had put shelves in the vans, which I did not ask for, and after they removed the shelves, there are now holes in the floor. Plus, they put in the wrong partitions, which reduces the space available in the back of the van which doesn't allow us to fit as many dogs and costs me money to use some ones car to fit the extra dogs in result. They said they would fix it for $200 a van when it was their fault! This is the eleventh van total I have purchased from Nissan and it has been the worst experience I have ever dealt with. I want to be compensated. I started this process May 21st, 2020 and it ended June 26th, 2020. I want to be compensated for my time dealing with this mess. I want to be compensated for the cost that I had to pay an employee to go pick up the van when I was told it was ready and it was not. I want the correct partitions put in the vans. I want to be reimbursed for the cost I have had to pay my employees to take their own cars because it took a week to get the dent fixed. You can reach me at the phone number below. Yours truly, Julie More

Wasn’t very happy at first because a couple of people got attended to before me even though I drove in before them. Overall I was pleased with the services and advice offered. attended to before me even though I drove in before them. Overall I was pleased with the services and advice offered. More