Nucar Nissan of Norwood

Always pleased when I visit Boch Nissan. Everything is always explained and I have yet to encounter someone that is not helpful. I do tend to end up with little problems after leaving that tend to require always explained and I have yet to encounter someone that is not helpful. I do tend to end up with little problems after leaving that tend to require a return, however it is always taken care of. More

Aizi was professional, courteous and thoughtful regarding my concern for social distancing and worked to make me feel safe during my visit to the service area. He even took upon himself to give an wipe down my concern for social distancing and worked to make me feel safe during my visit to the service area. He even took upon himself to give an wipe down of the driver side of my car. Thank you Aizi. More

F- for Sales Manager Maher Boles Would give 0 stars if possible. Came into this dealership ready to purchase a pre-negotiated price for the Rogue. Spent an hour sitting around because Would give 0 stars if possible. Came into this dealership ready to purchase a pre-negotiated price for the Rogue. Spent an hour sitting around because Maher (the manager we talked to) was "busy attending other customers" when no one else was there. He sent his salesman and other manager to talk to us with the new numbers they ran... nothing close to what we were initially offered. Seemed like Maher was hiding from us the entire time. He only came out to see us when we were fed up with their games. Then, he made snarky comments about us not being able to afford the vehicle. Not to mention, he was stereotyping us from the start. Other workers there were fine. Wishing you the best of luck if you have to deal with Maher. More

Very good service, sales men very knowledgeable, nice attitude, hope we will have good after sale service. Sales man Andrew always willing to help. Thank you. attitude, hope we will have good after sale service. Sales man Andrew always willing to help. Thank you. More

Asked me if I would like to make tire rotation. I said no. Once I get back they tried to charge me for rotation and did it use my coupon for oil changing. I would like to put 0 starts for customer service no. Once I get back they tried to charge me for rotation and did it use my coupon for oil changing. I would like to put 0 starts for customer service and communication with customers. More

My visit with Nissan in Norwood was a good experience. The salesmen I worked with really strived to find me a car that worked best for me and was in my price range. The salesmen I worked with really strived to find me a car that worked best for me and was in my price range. More

I arrived a little early but was helped immediately. I was told it would take about an hour and a half for service and that’s how long it took. Good job! was told it would take about an hour and a half for service and that’s how long it took. Good job! More

Had my car serviced and they found a transmission issue and replaced the transmission at no cost to me. Very Helpful. Got a loaner car and then bringing my boyfriends car there and replaced the transmission at no cost to me. Very Helpful. Got a loaner car and then bringing my boyfriends car there More

I made an appointment online for an oil change but when I got there and told him I made an appointment, he still had me fill out all my information and asked me what I was there for which I thought was very got there and told him I made an appointment, he still had me fill out all my information and asked me what I was there for which I thought was very weird and inconvenient seeing as I already did that online... When i came to pick up my car i told him i was there for pick up and he told me to go wait in the other room and he would be right with me. I waited there for about 30 mins just for someone to check me out and to take my car. When I got into my car I noticed the garage door directly in front of my car was closed so I had no way of getting out. I had to find the advisor and ask him to open it so I could get out. When I turned my car on I also noticed the service department had not reset my oil change timer so I still had an oil change light on my dashboard. I know how to reset it so it’s fine, I just think that would have been a nice customer service thing to do. More