Nucar Nissan of Norwood

Not really good. No recommended at all. Poor customer service not accurate diagnostic, I'll not recommend to anybody this dealership. Not honest business here service not accurate diagnostic, I'll not recommend to anybody this dealership. Not honest business here More

I had called Jesus who informed me to come at a given time. I honestly can say every time I called I'm always greeted by Mr. Jesus Alvarez at the service desk; he shows me what services are due for my car. He I honestly can say every time I called I'm always greeted by Mr. Jesus Alvarez at the service desk; he shows me what services are due for my car. He always asked about my husband knowing that these last couple of months have hard on me in making sure that my car is running in top shape; My tech Mr. Pauli has always been my number one guy who has taken care of my car for years. I h ave never had any problems with my car at all. More

Both Hassan (salesman) and George the finance manager were both very professional .i would highly recommend Nissan to family and friends Hasan was very thorough with showing me the car features were both very professional .i would highly recommend Nissan to family and friends Hasan was very thorough with showing me the car features More

Customer service good (Marvin). Even during Covid and they were short staffed, they still communicated well. Conducted good inspection and I had them complete all work. Like all dealers, you pay a premi they were short staffed, they still communicated well. Conducted good inspection and I had them complete all work. Like all dealers, you pay a premium. At checkout, they added 3% to $1500. quote because I used credit card. I have experienced cash discount but not add on for credit when already paying top dollar. Car out of warranty so out of principle, I will now just go to local repair shop. More

I had a service and inspection done. Two hours from drop off until I Ieft. I wasn’t wild about coming in during the pandemic but it wasn’t crowded and all the safety precautions taken at the facility were e off until I Ieft. I wasn’t wild about coming in during the pandemic but it wasn’t crowded and all the safety precautions taken at the facility were explained to me. No complaints! More

As always stellar service! Thank you for always listening to the customer. It makes it easier to be dedicated and return to Boch for all my services needs! It is much appreciated! I used to only go to family to the customer. It makes it easier to be dedicated and return to Boch for all my services needs! It is much appreciated! I used to only go to family for car service needs, This team has made it easy to rely on a much easier and realistic approach to my car service needs. Thank you! Thank you! More

Great dealership- customer service was amazing and thorough. Jesus in the service department was very nice and worked extremely hard for my daughter to fix her car. H thorough. Jesus in the service department was very nice and worked extremely hard for my daughter to fix her car. H More

I didn't feel comfortable when dealing with the financial manager Smire. He kept persuading me into buying extra insurance even after I said no politely many times. I can understand that he really wanted to manager Smire. He kept persuading me into buying extra insurance even after I said no politely many times. I can understand that he really wanted to sell the insurance to us and it's his job. But it's kind of offensive for him to use “stubborn” to describe me after denying the extra insurance finally. He didn't give me a key for the car after signing the loan and other financial papers. My sales lady only had one key when we picked up the car and told us Smire should give us an yellow envelope with the other key inside. I saw the small envelope on top of his table the day I signed the financial papers, so I told my sales lady Serenella to ask him for the other key. He said he had give the key to one of us me or Serenella. The good thing is Serenella offered to get me a duplicate key. So I drove the car home with only one key the day I picked up the car. Serenella sent me a message saying she found the key in store after a week. I hope it's because someone put the key in some random place instead of not willing to give us on purpose. The car itself is good. I didn't have any issue with the car since bought it 3 months ago. The price is also reasonable. The sales persons are good. Since the car was certified in Boch Nissan, my sales lady thought the 72 months of the certified period is from the car was certified this year，but it turned out it should count from the car was first in service after asking the sales manager. I know when the certified period starts and ends is kind of confusing. I figured out that because I had a Nissan certified car before. My sales lady Serenella didn't seem to tell us the wrong info on purpose and she had great service overall. To conclude, the car is good. The price is reasonable. The sales persons are good. But I don't really like the financial manager Smire. I just found they have a new financial person instead of Smire when I write this comment. More

Friendly and knowledgeable staff very eager to assist flexible and accommodating fair pricing and trade values bought car without my husband absolutely best experience so far buying a car will defini flexible and accommodating fair pricing and trade values bought car without my husband absolutely best experience so far buying a car will definitely go back for next vehicle More

Jesus Alvarez was more than helpful from the moment I came into get my vehicle serviced. He was informative with everything that was a problem with my vehicle and explained what needed to be fixed. This came into get my vehicle serviced. He was informative with everything that was a problem with my vehicle and explained what needed to be fixed. This is my second time dealing with Jesus and when I need another service I personally will only deal with Jesus. More