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Nucar Nissan of Norwood- Service Center
Norwood, MA
1,081 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,081 Reviews of Nucar Nissan of Norwood- Service Center
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September 30, 2023
Perfect service and outstanding customer care, will ways recommend the dealer The waiting area is nice recommend the dealer The waiting area is nice More
by SHERINZARIF
Verified Customer
September 30, 2023
Jude was great to work with and very transparent about what was happening and the time it would take. Wish the muffler had been in stock but it is what it is. what was happening and the time it would take. Wish the muffler had been in stock but it is what it is. More
by DGOROVITZ
Employees Worked With
Jude Belizaire
March 01, 2021
Had service on 02/24/2020 at 9 am. It took 2.5 hours for oil change and tire rotation. Service attendant was ignoring me and my complaints. Talk to service director and he finally appologised. I told him t oil change and tire rotation. Service attendant was ignoring me and my complaints. Talk to service director and he finally appologised. I told him that I will not coming back. On Friday found that the blanket from the back seat is missing. Called service, talked to Matt. Asked to call me if he finds it or not. Did not call me back. This blanket is special to me as it was handmade by my wife for our first grandson. At this point I am considering that the blanket was stolen. I am expecting a compensation for at least a $100 or I am going to sue. Thank you, Alexander Grinberg More
by agrin1
February 05, 2021
If I could give this dealership a zero star experience I would absolutely give them a zero. Purchased a 2017 Nissan Rogue, low sticker price, then added on a bunch of additional fees even the sales team cou would absolutely give them a zero. Purchased a 2017 Nissan Rogue, low sticker price, then added on a bunch of additional fees even the sales team could not justify. Even push me into getting Nissan Financing that I did not want. Serious predatory behavior there. I haven't been driving because of the pandemic, and filled the car only last week after a month of bringing it home. Noticed it is not filling up, called the dealership, and asked if they could look at it. Re-arranged my Saturday to bring it in, and they reschedule at the last minute. There goes my Saturday, and my car still isn't fixed. I get it now, Boch has no regard for customer's time. Do not trust them under any circumstance. More
by BurnerProfile
Employees Worked With
Nik Kischko
January 13, 2021
IN December 2020 brought my 2018 Nissan Rogue to Both Nissan because my car Battery died and give me an invalid key warning and would not start. I brought it to the Dealer "Boch Nissan" in Norwood Mass. Nissan because my car Battery died and give me an invalid key warning and would not start. I brought it to the Dealer "Boch Nissan" in Norwood Mass. To my Surprise they told me that I had the wrong key for the Car and they Belong to a Nissan Maxima. "How the xxxx that Happen" I Asked, Well from there things got to xxxx.They have been telling me that the Keys that I have been using for 2 years never worked in my car and I probably switched them at some point AND I HAVE TO PAY 300$ FOR A NEW KEY. THIS IS THE MOST RIDICULOUS THING THAT EVER HAPPEN TO ME. EXPERIENCE WAS HORRIBLE, THE PERSON ON THE CALLS TRIED TO CONVINCE ME THAT I HAD THE WRONG KEY AND I NEVER USE THEM TO START THE CAR WHILE I TOLD THEM THAT I USED THE SAME KEYS MY WIFE AND I FOR 2 YEARS. the people are just scammers, from the day that I bought the vehicle they gave me wrong keys and they don't wont to fix there mistake. the worst Experience I have in my entire adulthood. I knows dealers are scammers but at BOCH NISSAN THEY NEED TO BE LOCKED UP FOR FRAUD. More
by escafi
November 09, 2020
Went in to boch dealer to see a rogue I saw online told me they still had it I get there and it’s sold so I look at another rogue the salesman was no help just wanted my down payment I was in because of me they still had it I get there and it’s sold so I look at another rogue the salesman was no help just wanted my down payment I was in because of a panel that was cracked . Manager said they would get back to me never heard nothing called numerous times then e-mailed no response More
by debef245
Employees Worked With
Gilbert
August 06, 2020
Service The sales process was fine and the sales person was actually quite good. However, the service is quite questionable. - I called three times, at di The sales process was fine and the sales person was actually quite good. However, the service is quite questionable. - I called three times, at different times to set up a service appointment during normal hours. My call went into voice mail every time instructing me to leave a message and someone would call back. I left a message each time and never received a call back. I had to make an appointment through their website. - I had 13000 miles on the vehicle so it was in for the 15000 mile service. I mentioned there was a bit of vibration on one of the front tires at high speed and that it probably needed to be balanced (maybe an alignment?). They handed me a sheet to sign to approve service charges and they had a $134 charge on it for a diagnostic on the vibration--give me a break. I could understand it if they told me it needed an alignment and other work but to just hand them the approval to charge me $134 for who knows what? I told them to forget it, I would take it to a tire shop for a fraction of the price. Then I looked at the charge sheet and they had a charge to install a new battery on the remote on it --- On a 6 month old car? All I can say is be careful. I have purchased a number of new cars and although they all are pricey from a service perspective, I felt they were being predatory. More
by RUMBRIANO
Employees Worked With
Don't know service agents name
July 01, 2020
Wasn’t very happy at first because a couple of people got attended to before me even though I drove in before them. Overall I was pleased with the services and advice offered. attended to before me even though I drove in before them. Overall I was pleased with the services and advice offered. More
by SANJI
Employees Worked With
George Rizkalla
