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Nucar Hyundai of North Kingstown

North Kingstown, RI

4.7
1,582 Reviews
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3665 Quaker Lane

North Kingstown, RI

02852

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Showing 1,582 reviews

September 12, 2023

Service center used subpar and unsafe rope plug on tire repair. Plug failed within 20 minutes of use and resulted in dangerously low tire pressure on highway. I brought the vehicle to a local tire shop More

by nnicolella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 16, 2023 -

Nucar Hyundai of North Kingstown responded

Noah, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Sep 16, 2023 -

nnicolella responded

One of the service managers already spoke with me over the phone. He said you will be providing reimbursement for our two new tires. Once I receive that reimbursement, I will edit this into the review that you all made things right (although you should really reconsider your choice of tire plug methods, perhaps follow the manufacturer guidelines more closely).

October 19, 2022

Great customer service. This dealership didn't add anything to sticker price. Salesrep was great went over everything inside the vehicle. I would definitely buy another vehi More

by tinagkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Caparco
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Thillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2022

I purchased a 2022 Tuscon in June. Had a mechanical issue and it took 4 weeks to even get an appointment. The only reason for 2 stars is Nate, Service Manager who is wonderful. This More

by Lynn.vesce
Recommend Dealer
No
Employees Worked With
Chris Cuoco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Acosta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Holston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate, Service Manager
Oct 02, 2022 -

Nucar Hyundai of North Kingstown responded

We apologize for not handling the issues right the first time and we hope that exchanging the vehicles showed how much we care about your business. If you need anything don’t hesitate to reach out to anyone of the management staff.

July 24, 2022

Welcoming atmosphere. Very helpful/knowledgeable staff. I would highly recommend for car sales and service. More

by jonesy9183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cuoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

I recently visited the dealership and was met by Lynn Holston. I was interested in a car that was coded as "in transit". Lynn was very courteous and knowledgeable. I put a deposit on it and was notified More

by cyndie54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Holston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2022

Nu Car Tarbox does a great job. Repair is done on time, efficiently,and very clean. More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Holston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

My wife and I showed up at Nucar Tarbox Hyundai to check out a Kona. Ryan met us with a genuine smile as we entered and then guided us through the entire process. We really appreciated his friendly, profess More

by blaserbees
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Edgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Just purchased a car from Nucar Hyundai and the salesman Lynn Holston was wonderful. He was friendly, knowledgeable and helpful in every way. The financial department worked with me as well to meet my need More

by lgabriel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Holston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Well today I purchased my first car from Nucar Tarbox Hyundi after purchasing many cars in my life I feel like I finally found a dealer that delivers what they say and do. It started with great customer More

by mjmtransit001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Szymkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Umair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Third lease from Nucar Tabox Hyundai. Salesman Billy T. cared for me from the handshake to driving my car off the lot. No detail too small and every question answered. Walked in to dea More

by pbianco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Thillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Trenholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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