Nucar Toyota of North Attleboro

Terrible experience Completely substandard experience. Salesman Ahmed spent most of his time during the test drive testing on his phone, then on exiting the vehicle menti Completely substandard experience. Salesman Ahmed spent most of his time during the test drive testing on his phone, then on exiting the vehicle mentioned there were no floor mats for it. Too cheap to throw in mats on a $36K truck! Really, this is how you do business? Then it turned out another option in the online listing wasn't actually present. Oh, they aren't responsible for the fine print. Really? Someone else writes the listings?? Then the manager came over with the lame excuse that "we sell a lot of cars" and "there's a disclaimer saying the listings might not be accurate." Wow. So I guess they could list any option they wanted and deny it later. So I mentioned they could easily add that option and I was ready to buy depending on the deal we could work out. The guy almost had a stroke. "We don't negotiate on pre-owned vehicles." Really? Guess car dealerships have changed. Anyway, they lost what should have been an easy sale. Never even asked if I had a trade-in. They clearly pegged me as "just a woman" who wouldn't be seriously buying a truck. Their mistake. I would have paid cash, right then and there. Fools. More

Call center not helpful The call center didn't inform me half of what I needed wasn't available on the weekend so when I showed up I found out I would need to go back. I don' The call center didn't inform me half of what I needed wasn't available on the weekend so when I showed up I found out I would need to go back. I don't have time to leave my car so I am not happy about the call center's lack of knowledge. Additionally, I received a letter from Toyota describing a potential shifting problem that they recommended I have evaluated. When I tried to have this taken care of I was told it would cost $130 for the tech to diagnose and only if they found the problem described would the cost be covered. Feels like a scam. More

Helped replace a flat tire in short notice Woke up to a flat tire one morning called you Boch Toyota South and they took me right away. They were able to fix the flat tire and have be in my way Woke up to a flat tire one morning called you Boch Toyota South and they took me right away. They were able to fix the flat tire and have be in my way within the hour. More

Management and Salesmanship I was promptly greeted. Saif was attentive and knowledgeable. He showed great concern and was very patient with finding the right deal for me. Managem I was promptly greeted. Saif was attentive and knowledgeable. He showed great concern and was very patient with finding the right deal for me. Management recognized that I've been a good customer for several years and took the time needed to assist me in getting a lease on my new car. I am very happy with Boch Toyota South. Thank you !!! More

Generally satisfied, but Brought in for normal 5000 mile service (oil change, tire rotation), plus new windshield wipers. One of my tires had relatively low air pressure. I Brought in for normal 5000 mile service (oil change, tire rotation), plus new windshield wipers. One of my tires had relatively low air pressure. I thought it would be taken care of as part of the tire rotation, but it was not, so I am disappointed with that aspect of the service. More

Brake fluid flush & conditioning The tomato surprise was two of the four bleeders were badly corroded thus frozen in place. Fortunately they were able to be freed up and the remainde The tomato surprise was two of the four bleeders were badly corroded thus frozen in place. Fortunately they were able to be freed up and the remainder of the job went well. Despite having to wait a little longer than planned, I’m totally satisfied with the results. Well done! More

No one even said hello I walked into the showroom and walked past at least 6 salesmen and no one even said hello to me! So I specifically went over to the most expensive veh I walked into the showroom and walked past at least 6 salesmen and no one even said hello to me! So I specifically went over to the most expensive vehicle and said loud enough for 3 salespeople to hear me, "I love this one...I'd buy it!" and no one still said hello, got up or approached me. I then went on the website and assessed my trade and within 1 minute I got a text, a call and an email. By that time it was too late because no one said hello in person. More

Quick tire repair It was great to have service availability on a Sunday morning to evaluate and repair a low tire indicator. Theservice was quick, professional, and ve It was great to have service availability on a Sunday morning to evaluate and repair a low tire indicator. Theservice was quick, professional, and very reasonable. More

Timely and efficient I live in Warren RI (near Bristol Toyota) but find your service center much more customer friendly and informative so it is worth the ride there. I live in Warren RI (near Bristol Toyota) but find your service center much more customer friendly and informative so it is worth the ride there. More

Jose was great with us. This is the second vehicle we have purchased here, and love it. Faye is a man of his word. There was no wasting time. We came in to test drive different Toyotas. Thank you for mak have purchased here, and love it. Faye is a man of his word. There was no wasting time. We came in to test drive different Toyotas. Thank you for making this car experience pleasurable. More