Nucar Toyota of Norwood

Buying process went smoothly Boch Toyota online sales team gave me better price compared to other Toyota dealers in Boston area. Price was set before going there and process went Boch Toyota online sales team gave me better price compared to other Toyota dealers in Boston area. Price was set before going there and process went pretty smooth. Salesman Robert Bardwell answered all my questions and I am one happy Toyota Hylander owner. More

Best sales man I went to purchase a car from Arnaldo he showed me a 2020 Toyota Corolla XSE that I fell in love with 😍 & purchased! I love my car he’s the best!!!!! I went to purchase a car from Arnaldo he showed me a 2020 Toyota Corolla XSE that I fell in love with 😍 & purchased! I love my car he’s the best!!!!! Mike Daoud The Who did the financing was good to me. Rachele k. 💙 More

Oil change, tires and brakes I took my car in for service and was told in addition to oil change & tire rotation I will need a new tire and brakes. The service advisor was courte I took my car in for service and was told in addition to oil change & tire rotation I will need a new tire and brakes. The service advisor was courteous and polite. Did follow up calls to keep me informed. The only problem was I had to wait for him when I got there to pick up my car. No problem as another advisor stepped in. More

Camry 20 K Service Service was performed within the timeframe and price as quoted. .Customer Service Representative was very courteous and friendly .I would recommend Bo Service was performed within the timeframe and price as quoted. .Customer Service Representative was very courteous and friendly .I would recommend Boch Toyota Service to others. More

Very helpful and pleasant Very happy with the service. Everyone was very friendly and helpful. Would recommend this dealership to friends and family. The truck we purchased is Very happy with the service. Everyone was very friendly and helpful. Would recommend this dealership to friends and family. The truck we purchased is great More

Honest Salespeople and Kind Approach Great experience at Boch Toyota. Recommend salesperson Tyler Mason and manager Chuck. What may appear when you first enter as a slick operation, once Great experience at Boch Toyota. Recommend salesperson Tyler Mason and manager Chuck. What may appear when you first enter as a slick operation, once you sit down and work with them they are kind, informative, and straightforward. They make the process efficient and value your time. More

Great experience buying a used Toyota Rav4 I needed a reliable practical compact SUV that I can afford without payments that was in great shape and a Toyota RAV4 fits the bill and Boch Toyota h I needed a reliable practical compact SUV that I can afford without payments that was in great shape and a Toyota RAV4 fits the bill and Boch Toyota had a couple of them in great shape and low mileage at a reasonable price which was rare. So I purchased a used Toyota RAV4 with low miles in great shape from Boch Toyota was very professional and took care of everything from the registration, detailing ,etc, and even took my trade-in a very high mileage Prius I highly recommend them for your next car purchase!!! More

My experience was really good . The employees are friendly. The prices are too high. I am glad I have a warranty on my vehicle. Each time I go to the dealership I feel comfortable The employees are friendly. The prices are too high. I am glad I have a warranty on my vehicle. Each time I go to the dealership I feel comfortable to speak to any of the staff. More

Boch Toyota Where to start? 1) Put down a cash deposit after I was told I could finance the rest only to be told by the finance department I’d only get a loan if Where to start? 1) Put down a cash deposit after I was told I could finance the rest only to be told by the finance department I’d only get a loan if I financed more. Disappointing but ok. They said I’d get my cash difference back that day. Then they said they’d give me a check that day. Then I was told they’d mail me check -for cash I had handed them 1 hour before. I spoke to the general manger (Jason) whose response was a rather arrogant “that’s what we do here.” Well, that’s not ok. I received an email a few hours later apologizing for the mixup and promising to “send a guy out Tuesday with the cash” (this was Labor Day Saturday) 2) Tuesday came and they called me 2x at work. I returned the calls-3x-and either spoke to someone at the dealership or left voicemail. At 5pm I get an email blaming me for not answering my phone and saying they can’t give me the cash that day. Great. 3) Wednesday: told the dealership I’d be home at 2:30 for the cash. At 2 I get a call that they are outside my house and asking where I am. I call back and explain I said 2:30. 4) Car needed to be oxidized and wasn’t ready until Friday. When I get there to pick it up, I learn they’ve put a new battery in and couldn’t do the inspection. I need to get the inspection done myself and they’ll “Venmo the cost.” Not ideal, but ok-a phone call before would have been great. When I’m ready to leave, they hand me 1-ONE-key. I ask where the other key is and I get a vague “that’s all that was turned in with the car” but the key guy will be in Tuesday and it will cost $100. Seriously? After a$10,000 sale, I never thought to ask if I’d be getting two keys. Come on guys. Cons: general manager’s reaction to the money thing; not getting my cash; the missing key; the fraternity-like attitude of staff (ladies be warned: the bro-culture is alive and well here) Pros: Gregg was great and the finance department seemed much more competent then the rest of the staff. More

New Tacoma very happy Purchased a new Tacoma. Left the vehicle to be detailed and have the automatic starter installed. Came back several days later to pick it up. The key Purchased a new Tacoma. Left the vehicle to be detailed and have the automatic starter installed. Came back several days later to pick it up. The keyless starter wasn’t installed. Was advised to bring the truck in Monday morning to install the keyless starter and obtain the registration. I agreed. Monday morning rolled to Boch and they were closed for Labor Day. Every thing is good with the new Tacoma. Bad communication with the Boch team. However they were professional and respectfull. I appreciate they’re hard work. More