Nucar Toyota of Norwood

Never had a problem until my recent service Got double charged on inspection sticker Charged for tire rotation on brand new tires installed that day. Paid over 600 $ on 4 tires. Only 37k on odo Got double charged on inspection sticker Charged for tire rotation on brand new tires installed that day. Paid over 600 $ on 4 tires. Only 37k on odometer. Charged 60 $ for cabin filter that I didn’t want changed.felt like I was getting fleeced then told I needed front brakes. 1300 $ later I get a ad on my phone about tire sale at Boch Toyota More

Complaint to compliment, Kevin champions customers I called and spoke with a woman who a difficult time talking to me and understanding my needs. She put me on hold for a very long time. I believe I I called and spoke with a woman who a difficult time talking to me and understanding my needs. She put me on hold for a very long time. I believe I had to call back and I reached Kevin and from the minute he spoke to me I felt appreciated and valued as a customer. He had patience listening to my needs, easily accommodated my schedule , had sincere empathy for being left on hold and I hung up feeling prepared for going in for service. When I arrived he was there to greet me and made my transition to rental with kids and car seats easy. Kevin answered all of my questions with confidence and made me feel at ease. Picking up my car was simple and again he was there to make sure I was taken care of . I will be sharing my story with others and will be taking the rest of my cars to Boch in the future because I know even if I have a problem there’s a guy like Kevin who can step in and make things right. I would also like to commend the gentleman who took care of my rental car. He was very professional and prompt with providing me an adequate car to use for the day. More

Service review Thank you. Service was done within 2 hours. Price is a bit high for parts that are less thank $60.....really, $600 in labor?? Am I paying someone's Thank you. Service was done within 2 hours. Price is a bit high for parts that are less thank $60.....really, $600 in labor?? Am I paying someone's child support?? More

Great Experience Purchasing Rav4 thanks to Joe B. I admit it, I was dreading shopping for a new car with my 11 yo son and 7 yo daughter in tow but immediately Joe B made the experience of purchasing m I admit it, I was dreading shopping for a new car with my 11 yo son and 7 yo daughter in tow but immediately Joe B made the experience of purchasing my Rav4 wonderful. Originally I intended to purchase a Corolla as a commuter car but after sitting in one I was sure that my height (6'4") would not tolerate the head room it provided. Joe recommended the Rav4. I was intrigued by the AWD and safety features Joe said it would provide. By the time we were done with the test drive I was sold on the Vehicle and impressed with Joe's patience with my Children. The negociated price fit my budget and I purchased the SUV. Thanks again Joe! I'll be sure to give you a call when it's time to upgrade to a highlander or Tacoma!! More

Always a friendly, courteous and knowledgeable staff. Completely satisfied with sales and service. Have bought (4) cars and will continue to do business with Boch.! Have recommended Boch to other friends Completely satisfied with sales and service. Have bought (4) cars and will continue to do business with Boch.! Have recommended Boch to other friends and colleagues. More

Checking over a newly purchased used Toyota i We were very pleased with the professionalism and friendliness of the service advisor and will be returning for additional service. Our service adviso We were very pleased with the professionalism and friendliness of the service advisor and will be returning for additional service. Our service advisor was very knowledgeable and helpful More

Oil change The service was great. It was in out service. Which is very good for customers like me always busy. I do appreciate coming to Toyota. The service was great. It was in out service. Which is very good for customers like me always busy. I do appreciate coming to Toyota. More

2015 4Runner Deer Strike and Bumper Replacement Kenny Lopez was great to work with. The repair was done well and it looks back to 100% original condition. It took a few days longer then originally e Kenny Lopez was great to work with. The repair was done well and it looks back to 100% original condition. It took a few days longer then originally expected. I would rather have it done right than fast. Thank you Kenny and the Boch team for a job well done. SCrofts Medfield MA More

Buying Experience Nice Experience. Joe was caring. Excellent education on car usage. Sales manager was fantastic. I will recommend Boch to friends and family members w Nice Experience. Joe was caring. Excellent education on car usage. Sales manager was fantastic. I will recommend Boch to friends and family members who need a car. Over all car experience was great.. More

Great experience. Bill Sergi was great to work with. Very knowledgeable and it was evident that he really cared that your experience was a good one. Nice work Bill! Bill Sergi was great to work with. Very knowledgeable and it was evident that he really cared that your experience was a good one. Nice work Bill! More