Nucar Toyota of Norwood

Awesome Your service folks did a great job in delivering excellent customer service to me. They were upfront honest and awesome to work with. Cannot day enoug Your service folks did a great job in delivering excellent customer service to me. They were upfront honest and awesome to work with. Cannot day enough about them More

Great service Brought in for 10,000 mile check up. Service department did an outstanding job of solving an annoying minor problem. Was in and out in an hour, happy Brought in for 10,000 mile check up. Service department did an outstanding job of solving an annoying minor problem. Was in and out in an hour, happy as always. I’ve had to go to a few other area Toyota dealers, the Boch service department has proved to be better than others in my experience. More

New Truck Great Deal Gilbert Perea was the most experienced, low pressure, respectful sales guy I have met at any dealer. He treated me straight up, no BS and we came to Gilbert Perea was the most experienced, low pressure, respectful sales guy I have met at any dealer. He treated me straight up, no BS and we came to an agreement effortlessly. I love my new Toyota and Boch Toyota and Gilbert made it happen. More

Great Love the overall experience and the friendliness of the rep. I thought it would have been a hard process but it turn out to be easy. Love the overall experience and the friendliness of the rep. I thought it would have been a hard process but it turn out to be easy. More

Long wait times Two hour wait for regular service, I also had grease marks on the driver door when I got back to the car. Service people are good though. Two hour wait for regular service, I also had grease marks on the driver door when I got back to the car. Service people are good though. More

The best sales associate EVER My wife and I have leased our last 4 cars through Boch and this is the first time I have enjoyed the experience. Monike made the process so friendly My wife and I have leased our last 4 cars through Boch and this is the first time I have enjoyed the experience. Monike made the process so friendly and easy that we didn’t feel pressured and really had a fantastic time. More

Our excellent was great will back in future Our salesman was great would recommend him to my family and friends. He was very helpful with everything. Finance Dept was also great to work with. Our salesman was great would recommend him to my family and friends. He was very helpful with everything. Finance Dept was also great to work with. More

Regained Our Trust Amending my original review based on Boch Toyota’s response to fixing the original issue we had. Senior sales manager Lou went above and beyond to rea Amending my original review based on Boch Toyota’s response to fixing the original issue we had. Senior sales manager Lou went above and beyond to reach out to my husband and I after hearing our negative experience just days before. Although not able to honor the original lease quote, they did their best to beat the rates quoted to us by other nearby dealers. We appreciate the service and they even hand delivered the paperwork and vehicle. Thank you Boch Toyota for turning things around and making us happy and most importantly - regaining our trust. We feel much better about everything and are very happy w/our new Toyota Highlander XLE. Our 2 year old thinks it’s the best thing ever and we are just 3 weeks away from having our second - very excited to install the new baby seat and to have the additional room we need for our growing family. I will continue to recommend Boch Toyota now that all has been resolved. It’s clear after all that has transpired ... in the end they truly do care about their customers. Oh and Bill is a great sales guy, very respectful even when he delivered the car to us. Thank you. 🥰 More

Inspection sticker I like to come to Toyota to get my inspections done because I trust Toyota will diagnose my vehicle Accurately and make the necessary repairs I author I like to come to Toyota to get my inspections done because I trust Toyota will diagnose my vehicle Accurately and make the necessary repairs I authorize on the spot. I just wish the service department can show you your vehicle when explaining the things that are wrong so the Toyota customer can trust they aren’t being charged for unnecessary repairs. More