Nucar Toyota of Norwood

Purchase made dealing with high professionalism and fr Under direst circumstances was able to purchase a great quality vehicle while being served with high level of professionalism, friendliness, and genu Under direst circumstances was able to purchase a great quality vehicle while being served with high level of professionalism, friendliness, and genuine willingness to help. More

recall Hello I can only say the experience was frustrating and unsuccessful. I dropped the car at 7:00am. The car was brought in for 2 recalls. When droppi Hello I can only say the experience was frustrating and unsuccessful. I dropped the car at 7:00am. The car was brought in for 2 recalls. When dropping it off I was clear that the completion must be done by 2pm and if that wasn't realistic than please just let me know and we would reschedule. The engine light was on and we discussed running the diagonstic BUT only after the recalls were done keeping in mind the time restrictions. I left my phone number for any questions or problems that might come up. I called at 9:00, 11:00 and again at 12:30 I left voicemails , no answer and no call back. I reached the man I dropped off the car with on my 4th try - he explained they ran the diagonstic first and were working on completimng the diagonstic he would check with the mechanic and call me back. He returned my call at 1:15 explaining the delay was due to difficulty they ran into with regards to my spark plugs and that the repairs would run me in the low $2000.00. They had NOT done the recalls and that the car woud not be ready by 2:00. I questioned why BOCH choose to disregard the deadline we had discussed and that the deadline was no different now , 7 hours later - he told me he would tell the guys to take it off the block and I could come get it at 2:00. THANKS? NO RECALLS DONE - NO EXPLANATION - COMPLETE WAIST OF TIME! More

Amazing customer service and willingness to help me when my I would recommend Boch to all my family and friends. The professionalism was exceptional and nice to see nowadays. I thank everyone for their superb a I would recommend Boch to all my family and friends. The professionalism was exceptional and nice to see nowadays. I thank everyone for their superb assistance in getting me into a great vehicle!! More

Sales & service Every time. I have been there. Service is great and the people I deal with are really helpful and make it an easy visit this is my fifth car. From B Every time. I have been there. Service is great and the people I deal with are really helpful and make it an easy visit this is my fifth car. From Bloch Toyota. More

Great new car purchase experience! I had a fantastic experience at Boch Toyota when I recently went in to lease a new vehicle. I worked with Francis and he provided a very thorough and I had a fantastic experience at Boch Toyota when I recently went in to lease a new vehicle. I worked with Francis and he provided a very thorough and no pressure experience from start to finish. I truly felt like the entire team was knowledgeable and there to try to make me the best deal possible. This is my 3rd Toyota and I have no doubt that I will be back at Boch to get my next vehicle. Great Job!! More

Worst experience ever! Bought car on 12-13 signed the sales agreement and still have no car, no call back. They ruined the car putting remote start in. Bought car on 12-13 signed the sales agreement and still have no car, no call back. They ruined the car putting remote start in. More

Always a pleasure I am never disappointed when I bring my car in for service.! The staff, this time is was Kyle, are always so pleasant and accommodating. They do what I am never disappointed when I bring my car in for service.! The staff, this time is was Kyle, are always so pleasant and accommodating. They do what they say they are going to do. They call to tell you your car is ready. It is always a pleasure to do business with them. More

had some issues before but I had some issues with seervices before, this agent listened to me and my hsuband carefully and had AWESOME CUSTOMER SERVICE AGENT KEVIN DASILVA he wa I had some issues with seervices before, this agent listened to me and my hsuband carefully and had AWESOME CUSTOMER SERVICE AGENT KEVIN DASILVA he was very.helpful to my and my husband with my.car issues. More

Quick Efficient Service team It was only a 10,000 mile service but the team at Boch Toyota made everything quick, easy and thorough. Appointment was made just the night before but It was only a 10,000 mile service but the team at Boch Toyota made everything quick, easy and thorough. Appointment was made just the night before but the service advisor was ready and had me in done and gone within about 45 minutes. Nice work! More