
Nucar Toyota of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Great Experience! Jean was friendly, helpful, and knowledgeable with a great sense of humor. Prior to coming to Boch Toyota, our encounters with dealerships had been fr Jean was friendly, helpful, and knowledgeable with a great sense of humor. Prior to coming to Boch Toyota, our encounters with dealerships had been frustrating and confusing. Jean took the time to explain the process step by step and made buying our Toyota Tacoma easy and pleasurable. More
Very personable! Jean was very friendly and helpful from the beginning. We initially met while chatting about my end-of-lease options. At the end of my lease, I had ve Jean was very friendly and helpful from the beginning. We initially met while chatting about my end-of-lease options. At the end of my lease, I had very little time to find a new car. I reached out to Jean and he was nice enough to come in on his day off to help me get a new car the very next day. He was very quick at responding to my texts and inquiries. I really appreciate his help and how fast the process was from start to finish. He has followed up multiple times since my purchase (in-person, email, text, and card), which is always nice to receive as a costumer. I would highly recommend him to other people looking for a car. More
Warranty on A/C Denied! failed to fix it from prev crash! My A/C stopped working so we called and they said it would be covered under my extended warranty that I gladly purchased. I got in around 9 am with m My A/C stopped working so we called and they said it would be covered under my extended warranty that I gladly purchased. I got in around 9 am with my 5 yr old son and was told the a few nights before when I get there I will have a rental car waiting for me so I could go run errands while my car gets worked on. I get there and wait two hours after returning to the service guy and asking if my rental was ever going to show up?! "Oh, you still want the rental"?!?! xxx, never did i even mention I didn't want it and when I arrived I even reminded him and he said it would only be about 20 minutes to go get comfortable and watch Tv. so around 11:20 i finally get my rental car and go out and run errands. I get a call from Wilson Caceres who is a Service Advisor which whom was really nice but told me my car was going to be around $750-$900 to fix!!!! I came in for a WARRANTY Replacement His excuse was that my hoses were busted from a previous front end collision. I brought my car in Two years ago to this very place (Norwood) to the collision center where they repaired my car from damage done in a crash (NOT MY FAULT) This place Never checked the hoses on the A/C unit in a front end crash!! I called 4 places and asked them and they said that it's VERY COMMON for hoses to break in front end collisions... SO either they didn't do their job correctly. They overlooked a major issue here! not only did they pressure me into paying for this (which I declined) they handed me a bill for $148 and told me I couldn't get my keys until I paid for labor!!!! LABOR, they didn't do anything to my car but tell me it was broken when I was there on a WARRANTY Claim.... Waiting to hear back from Jason Aufiero to see if there can be anything done. I'll leave another rating when I speak with HIM More
Eric is the Best! Eric Yngve puts in the extra effort. His commitment to customer service is a model for others to live by. Boch Toyota should feel lucky to have hi Eric Yngve puts in the extra effort. His commitment to customer service is a model for others to live by. Boch Toyota should feel lucky to have him on there team. It is not often in today’s world that one gets the responses he provided turning what could have been a negative experience into a positive. Every question was answered with positive attitude and thoughtful details. If he didn't know the answer he got it and called back. More
New driver, first car I was looking for a reliable first car as a new driver. I wanted a manual transmission, a lost talent and a difficult find these days. Avet was pers I was looking for a reliable first car as a new driver. I wanted a manual transmission, a lost talent and a difficult find these days. Avet was personable and very patient during my test drive. He was so encouraging as I was getting used to the clutch and gas timing. He even came in on his day off for me to pick it up. If you're in the market for a new or used vehicle Boch Toyota and Avet Azizyan are the way to go. More
Best price around! No other dealership could beat the price that Boch Toyota was able to offer! Jean was great to deal with and very knowledgeable about all the in's & o No other dealership could beat the price that Boch Toyota was able to offer! Jean was great to deal with and very knowledgeable about all the in's & out's of the car! More
First new car purchase John Remy was my salesperson he sold me a rav4 he was excellent. I enjoyed my experience with him and would recommend everyone who's looking for a veh John Remy was my salesperson he sold me a rav4 he was excellent. I enjoyed my experience with him and would recommend everyone who's looking for a vehicle to go see him. More
Great experience Working with James was a great experience.He was very friendly and made the whole process very easy. I would recommend James to anyone looking for a n Working with James was a great experience.He was very friendly and made the whole process very easy. I would recommend James to anyone looking for a new car. More
Staff did an excellent job for me and my family I initially thought I would just be browsing the day I bought my car and would sleep on any offers, but working with Avet and the team at Boch Toyota I initially thought I would just be browsing the day I bought my car and would sleep on any offers, but working with Avet and the team at Boch Toyota was such a pleasant and streamlined process we had a deal done before I left in the evening. Avet especially was very helpful throughout the process, showing us the vehicles and keeping us informed with all of the steps. I had my 4 month old with me and it was important to have him out the door to be home for a reasonable bed time and from the showroom o the test drive to making a deal with the management to finalizing the financing paperwork I felt everyone were sympathetic to expediating the process and coming through with a win for everybody. More
Yatin rocks !!! Nice customer experience at Boch. My recent purchase at Boch Toyoto went smoothly with the help of Yatin, he is very knowledgeable and co-operative person, he guided me in all aspects My recent purchase at Boch Toyoto went smoothly with the help of Yatin, he is very knowledgeable and co-operative person, he guided me in all aspects and helped me get a better deal, he is available all the time over phone to answer all my queries he responded even on his vacation, I see him as workaholic with positive attitude, I would recommend him with all 5 stars, also atmosphere at Boch Toyoto is very nice. More