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Nucar Toyota of Norwood
Norwood, MA
3,895 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,895 reviews
November 03, 2017
At only 800 miles they purposely cut wire to my alternator Car was brand new, didn't even have enough miles for the first service but I brought it in for the free oil change. I had heard bad things about servi Car was brand new, didn't even have enough miles for the first service but I brought it in for the free oil change. I had heard bad things about service and had bad experiences with Sales at Boch South, but I figured, hey, its under warranty, they cant shaft me. AFter I got home and parked in my dark garage, I noticed my "battery charge" indicator light was on. So I made an appointment again. They told me it was a broken wire caused by a mouse and it was in a very hard spot to reach in my harness down below and it would cost $800 and take FOUR HOURS to fix. As I've never seen one acorn in my car and you could eat off the engine, (I've seen signs of mice in other cars) and it was SUMMER, this was highly unlikely, so I asked them to show me where the wire was. It was in the easiest spot to reach, right on the alternator connector up high near my oil cap. So apparently the mouse was so desperate, he pulled back the armored sleeve, put his teeth right up against the connector and disconnected the one wire that has no effect on charging, but does turn on the lamp. NE mice are smart and ambidextrous I guess. I complained that it was impossible for a mouse to do that, I also explained that I work with electronics and I'd fire my tech if he couldn't fix couldn't remove the one pin and solder on a new one in less than an hour and the service rep seemed at a loss. I gave him an out and said maybe they dropped a wrench during my oil change. (20lb filter wrench?) They said they'd fix it under warranty. And magically instead of 4 hours, they changed my oil, rotated my tires and fixed the wire (poorly, no shrink tube just electrical tape that fell off immediately on my new car.) ALL within 1.5 hours. Wow, they compressed 4 hours into a half. Miracle. This is a warning of how they drum up service with this scam Now I'm going to put it on my phone calendar to if the review stays. No way any Boch dealership is in the top 3 dealers. So cheap they also charge for donuts and cappucino, Even the old Milford IRA supplied that. Acton gives you that plus breakfast or lunch and seems more legit. Even IRA . Guess the Ghost of Boch wants every nickel, not like they're passing on the savings to you. More
by ElectroMechEngineerwhowasaMechanic
Employees Worked With
Doesnt matter, I could look it up but. It was service,
November 02, 2017
I was very satified with the service, they all did what they Avet went above and beyond my expectations of what to expect. He took his time, and explained every step in the process, and was very clear and direct Avet went above and beyond my expectations of what to expect. He took his time, and explained every step in the process, and was very clear and direct when he answered any of my questions. It was a pleasure to work with him. More
by Toms3468
Employees Worked With
Steven Chung, Avet Azizyan
November 01, 2017
Excellent services and Gilbert was very clear and answer all the questions we have. Gilbert you are the best sales person. Thanks for all you support and in services and Gilbert was very clear and answer all the questions we have. Gilbert you are the best sales person. Thanks for all you support and information .😊👍 More
by Toyota 2017
Employees Worked With
November 01, 2017
Helpful and to the point Everyone was very clear and open to discussing a variety of available options. Made the sometimes overwhelming process of buying a car as straightforw Everyone was very clear and open to discussing a variety of available options. Made the sometimes overwhelming process of buying a car as straightforward and intuitive as possible. Friendly and eager to help More
by MBJGBD
Employees Worked With
David Demosthene
November 01, 2017
Exciting Both salesman and sales manager were very helpful. They were a pleasure to work with I was undecided on the which dealership, after meeting them I kne Both salesman and sales manager were very helpful. They were a pleasure to work with I was undecided on the which dealership, after meeting them I knew I made the right choice. More
by Tacoma
November 01, 2017
Perfect! Bought new Tacoma the entire process was very smooth. James was amazing. Really enjoyed working with finance dept. Price was right no games played Bought new Tacoma the entire process was very smooth. James was amazing. Really enjoyed working with finance dept. Price was right no games played and I love my truck! More
by Campdirector
Employees Worked With
Eddie Brown , James Carty
October 31, 2017
Awesome guy Best guy to go through works with ya...recommended by me for sure....very nice people and were good with my kids yup yup happy Best guy to go through works with ya...recommended by me for sure....very nice people and were good with my kids yup yup happy More
by Tinasikva87
Employees Worked With
David Gordenstein
October 31, 2017
Horrendous experience at Boch Transaction required 4 hours enduring condescension, rudeness and incompetence by Therese Awad and Kuojo. Expected to take delivery a few days later Transaction required 4 hours enduring condescension, rudeness and incompetence by Therese Awad and Kuojo. Expected to take delivery a few days later but instead got a call demanding payment. Apparently Boch's incompetence extends to an inability to process a Dealer Funding Request from any lender other than Toyota. We cancelled the sale, won't be back and recommend others go elsewhere. More
by MClare
Employees Worked With
Paul Golovlev, Therese Awad, Kuojo(?)
October 31, 2017
Seamless Monike is a gem and made the typical car experience pleasurable and efficient. She respected my right timelines and I’ll buy again and recommend! Monike is a gem and made the typical car experience pleasurable and efficient. She respected my right timelines and I’ll buy again and recommend! More
by JD76
Employees Worked With
Monike Silva
October 30, 2017
Friendly service - product expertise. Great experience I walked into Boch looking to get out of my finances vehicle to get into a lease. David quickly and efficiently ran the numbers while remaining courte I walked into Boch looking to get out of my finances vehicle to get into a lease. David quickly and efficiently ran the numbers while remaining courteous and friendsly throughout the entire process. I was in a bit of a rush and David along with the finance team were able to get me in my new car within 48 hours. I had a great experience and it is for that reason that I will always shop at Boch for a vehicle. Thanks DAVID!! More
by Richy809
Employees Worked With
David Gordenstein
