Nucar Toyota of Norwood

It was very good and simple. My experience with Selena was awesome very understanding and she was patient very polite and sweet. She make sure that I knew every little details and My experience with Selena was awesome very understanding and she was patient very polite and sweet. She make sure that I knew every little details and safety features. More

Excellent In our opinion they helped us a lot very good attention and we were offered a very good service we consider k are some of the best In our opinion they helped us a lot very good attention and we were offered a very good service we consider k are some of the best More

Great buying experience I am very happy with my sales agent Selena, she made the process very easy. I had a good deal and they were very helpful with the entire process. I I am very happy with my sales agent Selena, she made the process very easy. I had a good deal and they were very helpful with the entire process. I enjoyed test driving the new cars. Would Come back. More

Exceeded Expectations I'm not the kind of person who leaves online reviews. The whole process sort of bores me to be honest. But I have to say, in Tyler's case, I'm willin I'm not the kind of person who leaves online reviews. The whole process sort of bores me to be honest. But I have to say, in Tyler's case, I'm willing to make an exception. I expected your stereotypical sleazy used car rep, and instead I got someone who was nice, knowledgeable, answered all questions, AND -- MOST IMPORTANTLY(!) -- didn't pressure me _at all_, made absolutely zero effort to upsell etc, worked with me on my price and vehicle requirements (i.e. was a good listener, holy $#%&^, thank you.) So we got the job done quickly and to my specs. Not sure what else I could have asked for. Hopefully in 7 or 8 years when I need another car I can find another Tyler to help me out. More

We'll be back! John was a pleasure to work with from the moment my husband and I shook hands hello, to the moment he congratulated me two days later as I drove off i John was a pleasure to work with from the moment my husband and I shook hands hello, to the moment he congratulated me two days later as I drove off in my new Toyota SE in Barcelona Red! What I really appreciated was his relaxed but professional demeanor and sincere approach to making my experience as stress free as possible. Because this was my first lease, he took ample time explaining all the necessary information. I also liked the fact that instead of walking back and forth to the finance office several times to relay information and questions, he brought Freddy over to sit with us, who was also helpful in getting me the best deal. I have walked out on other dealerships in the past who play the silly game of make-them-wait/sweat. When we later met with Sami in finance, I also found him very friendly and helpful, and quick to finish up the paperwork. When John went to schedule the dealer prep and inspection sticker for my new car, we found out the system was down because the RMV was implementing a new system and procedures. John laid out several scenarios that could happen and explain what he and I needed to do in each. He made sure my car was ready on the day I needed to pick it up. My husband has leased two cars from this dealership so far, and he left there very impressed with John, stating that when his lease is up he will ask for John this time. Thank you, John, for helping this be a great experience! More

Great experience, great service Just a great experience with Julien at Boch Toyota. Very friendly , took the stress out of buying a car . Made me feel very welcome , like I was visit Just a great experience with Julien at Boch Toyota. Very friendly , took the stress out of buying a car . Made me feel very welcome , like I was visiting an old friend . Any and all questions were addressed , many before I even had a chance to ask . I'd highly recommend Boch and Julien . More

Excellent service Yatin was open and honest. He patiently addressed all my questions and worries. He went an extra mile to save me some money on car insurance. He is my Yatin was open and honest. He patiently addressed all my questions and worries. He went an extra mile to save me some money on car insurance. He is my new best friend. More

Very Patient and Professional James was very Polite and professional. He guided me through all the features of the Rav 4 . He was very knowledable about the car and the one questi James was very Polite and professional. He guided me through all the features of the Rav 4 . He was very knowledable about the car and the one question , he did not know he went and found out for me. I would recommend James to anyone looking for a Toyota. He's very customer focused and patient. I had a great experience with James and will be seeing him again at the end of my lease for another Rav 4. I'd also like to give a shout out to Jean in finance - Thanks for your help Jean! Again great experience, I appreciated the time and patience taken with me. Thank you James!! Lisa More

Leasing a 3rd RAV4 From the time I arrived at the dealership, everyone makes you part of the group. The front desk was very cordial and puts you at ease. Meeting Tyler f From the time I arrived at the dealership, everyone makes you part of the group. The front desk was very cordial and puts you at ease. Meeting Tyler for the first time he was relaxed and puts a customer at ease with his demeanor. He explained the process of leasing the car even though I have done so in past. Wanted to insure any changes or new processes would be covered. Tyler insured that any question I might have was answered. Once all the formalities were concluded he reviewed the next steps of prep and license and insurance requirements. Although some minor changes had to be made due to the holiday, he was very accommodating and insured I was comfortable with minor delay in car delivery. Some of the delay was caused by a planned vacation I was to take. But all in all cannot wait to ownership. More

Peter Andersen was great The service advisor Peter Andersen was extremely helpful. He took the time to explain everything and helped out with my issue, beyond what I expected. The service advisor Peter Andersen was extremely helpful. He took the time to explain everything and helped out with my issue, beyond what I expected. Thanks a lot Peter Ross More