Nucar Toyota of Norwood

This is one of many cars I bought from Boch Toyota and every time is wonderful,I’ve been treated great, so amazing .very happy. every time is wonderful,I’ve been treated great, so amazing .very happy. More

Was a bit surprised that they had no hand sanitizer available. Also asked to sign my credit card receipt, first time for a long ti available. Also asked to sign my credit card receipt, first time for a long ti More

I came in for a 10:15 appointment for a regular maintenance appointment and did not get my car back til 12:50. I was very unsatisfied with the wait time. i did the online check in 5 min prior to my maintenance appointment and did not get my car back til 12:50. I was very unsatisfied with the wait time. i did the online check in 5 min prior to my appointment when I arrived and didn’t have anyone go up to the car until after I went inside 35 min later to see what was going on. After they took the car, I got no updates until I asked. The time I had to wait seemed unacceptably long More

When I went to pick up my Rav 4 after its first service at Boch Toyota, some kind of grease was on my drivers seat. The dealer tried to remove it, but was only able to remove around 80% of it. I had the S at Boch Toyota, some kind of grease was on my drivers seat. The dealer tried to remove it, but was only able to remove around 80% of it. I had the Service Director (Kenny Lopez) and Manny Mitoulis sign a note saying that the grease stain would not lower the value of this vehicle when the lease period was over. My experience would have been much better if the Service Dept hadn’t tried to allege that I stained the vehicle. This vehicle only has 2400 miles on it. I suggest covering up your seats with a sheet, before bringing it in for service. More

Safe and fast Chris was very helpful and courteous service Don’t really know why I need to have 25 words to say what great service Chris provided with all his teammates service Don’t really know why I need to have 25 words to say what great service Chris provided with all his teammates More

Efficient, texted as soon as car was ready. Minimal hassle and no unnecessary wait time. Good experience. One of the best thus far at Boch hassle and no unnecessary wait time. Good experience. One of the best thus far at Boch More

There has been several instances where new visits to your Norwood location has to be made. From the onset the passengers side seat was not bolted. Then on another date the weather strip on the drivers side w Norwood location has to be made. From the onset the passengers side seat was not bolted. Then on another date the weather strip on the drivers side was not stationary. On a separate occasion the center console vent was broken. Lastly the passengers seat as well as the drivers seat do not recline back. Over all this has been an aweful experieince. When a customer spends 38k and has All these individual issues something is TRULY Wrong. More

Had a great experience buying our 5th car from this dealership! Was a smooth and easy experience which helped take the streets and confusion out of car buying! dealership! Was a smooth and easy experience which helped take the streets and confusion out of car buying! More

Thoughtful service when my car had an unexpected problem — totally dead hybrid battery . Very considerate given the corona virus. Texts kept me up to date. Much appreciated. Thank you very much — totally dead hybrid battery . Very considerate given the corona virus. Texts kept me up to date. Much appreciated. Thank you very much More

One of the customer service ladies Johanne was good but the staff in charge of my case and other two whom I communicated with online were not trustful, no follow ups or replies to my questions. Very disapp the staff in charge of my case and other two whom I communicated with online were not trustful, no follow ups or replies to my questions. Very disappointing. More