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Nucar Toyota of Norwood
Norwood, MA
3,895 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,895 reviews
April 30, 2020
Great Service and excellent car, and the service was quick and thorough. Chris was awesome and very careful and very clean great customer service. Ok bye. quick and thorough. Chris was awesome and very careful and very clean great customer service. Ok bye. More
by Eggynyce2
Verified CustomerEmployees Worked With
April 29, 2020
Chris is awesome! Easy Going to work with and always prompt to help. I tried to visit the dealer when I know he is on schedule. prompt to help. I tried to visit the dealer when I know he is on schedule. More
by Christina
Employees Worked With
April 29, 2020
I went to have my car check on the light where it said awd system malfunction. My car is still under warranty with 2 years extension but still got charged $137, yes one hundred thirty seven just to diagno awd system malfunction. My car is still under warranty with 2 years extension but still got charged $137, yes one hundred thirty seven just to diagnosed the problem. For a 5-minute check. I should have gone to Autozone to check it for free! Will never come back and buy another car here at BoCH toyota. give people a break during this Covid-19 pandemic will ya? Are you guys that money hungry with this coronavirus going on and ripping people’s pocket as much as you can? Stay away from this dealership. I know I am More
by P.Nguyen
Employees Worked With
April 29, 2020
I bought my new Toyota from Boch last week. That will be my final Boch perchase ever. Sales personnel would not talk with me nor even stay seated with me. They said the car was ready to test drive and I got my final Boch perchase ever. Sales personnel would not talk with me nor even stay seated with me. They said the car was ready to test drive and I got there and the car was not there. It was at their other dealership lot. So I waited an hour and they ignored me. Then they were not friendly at all during the buying process. The sales person was clueless, and the sales manager was talking loud from his desk about the pricing and he had a severe attitude. I have purchased many many new cars but this takes the cake. Then they never explained about the technology or the connecticity services in the car. I asked but nothingn was stated. The rebate was never explained to me, and it’s been a week and the sales person still had not contacted me back from my three calls and emails with answers to my question. Totally unprofessional. I only went to Boch because this particular model was available and other dealers were out of stock and the price was close to my needs. Normally I shop Herb Chambers where I have always been treated professionally. I will never purchase from Boch again. More
by Sentra1
Employees Worked With
April 29, 2020
Jack Tua was very professional and knowledge about what was going to be done on the service to my car. You are very lucky to have someone like him during this tough period was going to be done on the service to my car. You are very lucky to have someone like him during this tough period More
by Fwes45
Employees Worked With
Jack Tu
April 29, 2020
Not happy. 4-1/2 hour wait for an oil change & tire rotation/balancing. I think they forgot about me. After checking with me (and I think realizing the error) my car was suddenly ready. The car continu rotation/balancing. I think they forgot about me. After checking with me (and I think realizing the error) my car was suddenly ready. The car continued to pull to the right. I doubt the work was ever done. I complained. Someone reached and out and asked what they could do. I asked to have the work done again or a refund ($226.00). Never heard back. Done with Boch Toyota. I don’t remember the service advisors name. More
by PAM.MCARDLE
Employees Worked With
Kyle Arruda
April 28, 2020
Bill Sergi made my new Toyota lease a great experience. He was very patient throut the whole process. This is my 2nd lease with Boch. Bill' is a definite asset to your sales team! He was very patient throut the whole process. This is my 2nd lease with Boch. Bill' is a definite asset to your sales team! More
by Mrs. t
April 28, 2020
Amazing! Carlos Rovira at the service center provided exceptional service as always but this time it was very special considering COVID-19 situation. I was offered the option of support with alternate tr exceptional service as always but this time it was very special considering COVID-19 situation. I was offered the option of support with alternate transportation to pick up my vehicle, my vehicle was cleaned and my gas tank was filled when I went to pick up my vehicle. Most importantly, Carlos listened to my specific needs regarding the service that I needed and explained all the work to be done in a way that was clear to me. More
by FDIAZ
Employees Worked With
April 28, 2020
Service was completed earlier than expected and 10000 mile service was complimentary. First time using this dealership for service but will continue to use them. mile service was complimentary. First time using this dealership for service but will continue to use them. More
by SSANTO84031
Employees Worked With
Matt Crane
April 28, 2020
I truly appreciate the work done in my car.The service manager was very kind and professional. The wait time was less than I expected. The price was reasonable. manager was very kind and professional. The wait time was less than I expected. The price was reasonable. More
by JNWILLEM.ATTIME
Employees Worked With
Matt Crane
