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Nucar Toyota of Norwood
Norwood, MA
3,895 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,895 reviews
January 27, 2020
Jance Sae-Eung was my service advisor. He was great. He even helped me find the best coupon from my book to use. He kept me informed of the work, the estimated cost and how long my visit would take. He gav even helped me find the best coupon from my book to use. He kept me informed of the work, the estimated cost and how long my visit would take. He gave me great customer service! More
by DMOODY93
Verified CustomerEmployees Worked With
Jance Sae-Eung
January 25, 2020
Quick, nice, professional as always. The team did everything well and the car was in great shape after leaving the shop, easy to schedule, arrive, and get into the shop. everything well and the car was in great shape after leaving the shop, easy to schedule, arrive, and get into the shop. More
by NICHOLAS.PITTS
Employees Worked With
Kyle Arruda
January 25, 2020
I'm extremely disappointed and had the worst customer service experience at Boch Toyota Norwood. When I asked to speak with a service manager they quickly transferred me to Larry Dulski (who is not the s service experience at Boch Toyota Norwood. When I asked to speak with a service manager they quickly transferred me to Larry Dulski (who is not the service manager) he provided me with a nightmare of a night. The service center is opened till 8pm. I managed to get my car towed there by 620pm. He refused to check my car his excuse was "There are no technicians" to top it all off he told me I would have to leave the car there till the next day. I then asked him if he could provide me with a loaner car (since I have a 4 month old) and his response was " we don't do that but I can gladly get you a rental for $35.00 a day" when I told him I would need a loaner car he them told me to see my way to the waiting area (I am a customer not your child) he was rude, dismissive, and ignorant. The next day I contacted Boch Norwood regarding my car and Larry informed me I needed to replace my car battery, but two other mechanics at another Toyota dealership assured me that was not the issue. Boch Toyota Norwood never took the time to properly diagnosis my problem, and because of them I had to pay $390 for a complete maintenance check. (AND IT WAS NOT MY BATTERY) I will never buy another car at their dealership, and I want to warn others about the unreliable and faulty service! I made a claim with Toyota Corporate for this horrific experience. THEY GET 0 STARS! More
by MADDIE1432001
January 25, 2020
kQuick and efficient I find Boch Toyota to be friendly, efficient and informative. The employees always follow up, explain anything you are unsure about and always tell I find Boch Toyota to be friendly, efficient and informative. The employees always follow up, explain anything you are unsure about and always tell you when there night be any extra charges, More
by ELCRAVER
Employees Worked With
January 24, 2020
When I checked in my car the man was very nice and When I checked in my car the man was very nice and answered all my questions I was very happy that he helped me It was for my first visit for oil cha When I checked in my car the man was very nice and answered all my questions I was very happy that he helped me It was for my first visit for oil change rotate the tires More
by GWENANN851
Employees Worked With
January 24, 2020
My service representative (Kevin Gallagher) was awesome. I was there primarily for a manufacturer's recall (airbag). I also mentioned some other unknown issues during my visit (noise under hood). He was ver I was there primarily for a manufacturer's recall (airbag). I also mentioned some other unknown issues during my visit (noise under hood). He was very professional and helpful in explaining the issues with my vehicle. More
by NICOLE B.
Employees Worked With
January 23, 2020
Fast, honest, and professional I came to the dealership with a specific car type in mind and was quickly introduced to Chase. He promptly arranged a test drive of all relevant vehic I came to the dealership with a specific car type in mind and was quickly introduced to Chase. He promptly arranged a test drive of all relevant vehicles. He provided straightforward information and reasonable pricing needed to make a decision. I was in and out in an afternoon and was able to pick up the car 3 days later registered, inspected, and ready to go. Dealership took care of all preparation and made it super easy. More
by lizzykhenderson
January 22, 2020
They’re very professional, helpful, a good team worker, especially Arnando Teixeira. I would like to recommend this place. Now I’m so happy with my new car. Thanks again Arnando for your help. especially Arnando Teixeira. I would like to recommend this place. Now I’m so happy with my new car. Thanks again Arnando for your help. More
by Ana Montrond
Employees Worked With
January 22, 2020
I've been going to Boch service for years and they always treat me well. Last time I went was exceptional. Jance took care of me and went above and beyond to take care of a warranty claim. I can't say enough treat me well. Last time I went was exceptional. Jance took care of me and went above and beyond to take care of a warranty claim. I can't say enough good things about him and the experience. Thanks for everything! More
by DAVIDKAMINSKI
Employees Worked With
Jance Sae-Eung
January 21, 2020
I was very happy with my experience at Boch Toyota with Laura and the sales manager. They took into account everything I was ooking for and I felt comfortable in my decision. I would recommend this dealers Laura and the sales manager. They took into account everything I was ooking for and I felt comfortable in my decision. I would recommend this dealership! More
by D
Employees Worked With
Laura & sales manager with glasses/bald not listed
