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Nutley Auto Kia - Service Center

Nutley, NJ

4.8
49 Lifetime Reviews Review Dealership

49 Reviews of Nutley Auto Kia - Service Center

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October 15, 2020

"I just wanted to say Thank you for the repairs and the..."

- Schenke4

I just wanted to say Thank you for the repairs and the professional and courteous service. It’s always a pleasure doing business with a local establishment.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Miguelina Guzman
Oct 16, 2020 -

Nutley Auto Kia responded

Schenke4 Thank you for trusting our Service staff ith your business -- the pleasure is ours. Anne and Jim Russomano, Owners Nutley Auto

October 12, 2020

"Nutley Kia is a good place to have your Kia fixed they..."

- dawn.beam81726

Nutley Kia is a good place to have your Kia fixed they are honest and fast when it comes to getting your car back to you

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Recommend Dealer
Yes
Employees Worked With
Miguelina Guzman
Oct 13, 2020 -

Nutley Auto Kia responded

Dawn Thank you for working with our Service Department Team. We appreciate your business. Please drive safely! Anne and Jim Russomano, Owners Nutley Auto

September 17, 2020

"Lena and Reynaldo were spectacular!!! I have a Mitsubishi..."

- rmts221

Lena and Reynaldo were spectacular!!! I have a Mitsubishi and never got the quality of service at that dealership that I experienced at Nutley Auto Kia. You will be getting all of my service business from now on!!! They go above and beyond!!!

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Recommend Dealer
Yes
Employees Worked With
Reynaldo Hernandez, Miguelina Guzman
Sep 21, 2020 -

Nutley Auto Kia responded

Rmts: Thank you for servicing with us and for you comments. Please drive safely!! Anne and Jim Russomano, Owners Nutley Auto

September 09, 2020

"When I arrived at the dealership, every caution was taken..."

- ellicul12

When I arrived at the dealership, every caution was taken to ensure my safety and those at the service department. The place was very clean, the service was done in the amount of time that was originally stated, and the cost was as originally agreed upon. The staff in the service department was excellent, especially Leo. Again every precaution was taken to ensure a safe environment. Everyone at this dealership Is very friendly whether they are dealing with you or not.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Leo
Sep 11, 2020 -

Nutley Auto Kia responded

ellicul12 We appreciate the opportunity to service your vehicle. Thank you for your comments. Be safe !! Anne and Jim Russomano, Owners Nutley Auto

August 24, 2020

"Nutley Kia is the Best of the Best Everyday and it starts..."

- PollaraL

Nutley Kia is the Best of the Best Everyday and it starts from great leadership. I speak about my 2020 Kia Sportage everyday I love it .

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony DeNivo Jr., Reynaldo Hernandez, Ken Nicosia
Aug 25, 2020 -

Nutley Auto Kia responded

Len: Thank you for your repeated loyalty to our Sales and Service Departments! It's customers like you that bring us to work everyday. Be safe! Anne and Jim Russomano, Owners Nutley Auto

August 17, 2020

"Great service all around, from behind the desk to the..."

- Benteixeira

Great service all around, from behind the desk to the mechanic, friendly and knowledgeable. They do their best to get your vehicle serviced correctly and quickly. I highly recommend them.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Miguelina Guzman
Aug 18, 2020 -

Nutley Auto Kia responded

Benteixeira Thank you for choosing Nutley to service your vehicle. We appreciate your busines and your feedback. Please drive safely. Anne and Jim Russomano, Owners Nutley Auto

August 05, 2020

"Anne and the service team have set a high bar for..."

- Sportage6714

Anne and the service team have set a high bar for attention to detail and customer service. We will never go to another dealership for service besides Nutley Auto - thank you!

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Recommend Dealer
Yes
Employees Worked With
Aug 05, 2020 -

Nutley Auto Kia responded

Sportage You're welcome ! She sure has!! We like high bars and the challenge to exceed. Thank you for your loyalty and for you kind feedback. Be well and stay safe!! Jim Russomano, Owner (and husband)

July 29, 2020

"I brought in my KIA Sportage for an oil change and a..."

- Robert

I brought in my KIA Sportage for an oil change and a leaking windshield washer reservoir. The washer pump and reservoir were replaced under warranty, which was welcome news!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Miguelina Guzman
Jul 31, 2020 -

Nutley Auto Kia responded

Robert Happy to hear -- Thank You!! Anne and Jim Russomano, Owners Nutley Auto

July 11, 2020

"The only dealership I will buy a car And have it serviced..."

- Kathyremp

The only dealership I will buy a car And have it serviced is Nutley Auto. Excellent service, friendly people and very clean facility with a great location.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reynaldo Hernandez, Miguelina Guzman, Frank Perazzo
Jul 15, 2020 -

Nutley Auto Kia responded

Kathy: We appreciate the "excellent"and value your business and friendship. THANK YOU!! Be safe Anne and Jim Russomano, Owners Nutley Auto .

July 09, 2020

"The hatch back was fixed without issue, and the Sorrento..."

- Nothankyou123

The hatch back was fixed without issue, and the Sorrento was under warranty. Professional treatment of customer. I did not need oil change. They pointed out I needed new tires.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Miguelina Guzman
Jul 15, 2020 -

Nutley Auto Kia responded

No Thank you and be safe. Let us know when you can get those tires done. Goodyear incentives can help. Anne and Jim Russomano, Owners Nutley Auto

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