Nyle Maxwell Chrysler Dodge Jeep RAM of Taylor

I dropped my car off at the service department on June 2, 2020. I knew the left rear axle boot was torn. I received no contact from my service advisor, so on 4 June I called for an update. I was told that th 2020. I knew the left rear axle boot was torn. I received no contact from my service advisor, so on 4 June I called for an update. I was told that the part was ordered and would arrive in a few days, and my car would be done on the 8th or 9th. I still hadn't heard anything by the afternoon of the 9th, so I called again. I was then told the part for my car was on back order and it would be another several days before it would arrive (5 to be exact). I told them my car had sat there long enough, and I wanted it back. Terry (my service advisor) agreed, and told me he would call once the part came in. When I picked up my car, it was covered in dirt and bird xxxxxxxxx. Being that the dealership is located in the iddle of what use to be a cornfield, I understood that it wouldn't be spotless. Later that evening, I washed my car. This is the 3rd time I have washed it, and I have become very familiar with the blemishes on my car. I always wash it by hand, so I am up close to it as well. Well, i have found several scratches on the hood, passenger door, drivers exterior mirror and left corner of the front bumper. I called to speak to the service manager the morning of the 11th, and was told he wasn't available at them momment, but would call me back shortly. I still haven't heard from him. To further add insult to injury, my parts manager called our Dodge store to inquire about the part for my car to see if there was a way to get it any faster, and not only did they say there were several at their wharehouse, that the part was not and has not been on back order. I feel that my car just sat there for an entire week, and no body bothered to do anything with it. After 9 days have passed from me picking up my car, I still have not received a phone call from them that my part has arrived that was suppose to be in within 5 days. More

Best experience ever. Found a car online. 2019 charger rt. Went to the dealership and the car was there at the advertised price. Great experience overall. I drove 150 miles to buy from this dealer and wil rt. Went to the dealership and the car was there at the advertised price. Great experience overall. I drove 150 miles to buy from this dealer and will again in the future. More

Kenny was the best! He was very helpful, easy to work with, and pleasant to talk to. He was very knowledgeable about the vehicle. He went with us for a test drive and answered all questions. with, and pleasant to talk to. He was very knowledgeable about the vehicle. He went with us for a test drive and answered all questions. More

Great Customer service. Kenny Robinson was super helpful and made Us feel right home. Their Dealership is top notch and I will return. Thank you Eddie Salinas and made Us feel right home. Their Dealership is top notch and I will return. Thank you Eddie Salinas More

Nil Maxwell did a real good job with us. We recommend them as a place to buy a car. Good price had the car ready when promised. them as a place to buy a car. Good price had the car ready when promised. More

Rubicon Purchase Great experience, the Nyle Maxwell team was very professional. They where incredibly helpful in finding the perfect vehicle for me. The finance team w Great experience, the Nyle Maxwell team was very professional. They where incredibly helpful in finding the perfect vehicle for me. The finance team worked really hard to find me the best financing options. I am very pleased with my experience. More

The best dealership ever My overall experience with Nyle Maxwell of Taylor is absolutely amazing , and special thanks to my salesman Andrew Cortez and the service manager bria My overall experience with Nyle Maxwell of Taylor is absolutely amazing , and special thanks to my salesman Andrew Cortez and the service manager brian for the best customer service they provided to me , and thanks to all other awesome salesmen and service department crew who were so helpful and knowledgeable about everything I needed to be advised with , I strongly recommend this amazing dealership for anyone who’s looking for purchasing new or used car , I bought a used Jeep Wrangler from there and I’m totally happy with the quality of it as a used vehicle in addition to all after sale service and warranty they provided that made my car buying experience a real piece of mind , thank you guys for your generous help and the best customer service you guys provide, Nyle Maxwell cdjr is the perfect example of how a perfect dealership should be More

Very Happy Jeep Owner From the start Brandon Gerbe was very welcoming and friendly, He was very informative with knowledgeable of what jeeps were available. Made me feel From the start Brandon Gerbe was very welcoming and friendly, He was very informative with knowledgeable of what jeeps were available. Made me feel comfortable and confident with the budget and range of payment I want to pay. After showing me several jeeps, We finally found one with everything I wanted and within my budget. Overall great buying experience and a customer for life. Thank You! Rodolfo Woolf More

Not pushy....extremely helpful. The sales team was very patient when working with me and my budget. They listened to my guide lines and found the correct vehicle fit for my family The sales team was very patient when working with me and my budget. They listened to my guide lines and found the correct vehicle fit for my family I. Wonderful experience. More

Maxwell Taylor The service department is top notch they go above and beyond to help you with whatever your concerns are. They even called me each day with updates The service department is top notch they go above and beyond to help you with whatever your concerns are. They even called me each day with updates More