Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Johnny Vance was extremely professional and helpful. The dealership was clean and everyone was friendly. The dealership was clean and everyone was friendly. More

Very helpful and professional. Got us into the vehicle we wanted and gave us options. Got us into the vehicle we wanted and gave us options. More

Great Experience! Friendly and helpful service. Ryan answered all our questions and explained the differences of each model. Friendly and helpful service. Ryan answered all our questions and explained the differences of each model. More

George the maintenance adviser was very professional. He answer and acted upon all my request. He gave me the peace of mind that I can take my jeep to my next adventure safely. George is top 10. He answer and acted upon all my request. He gave me the peace of mind that I can take my jeep to my next adventure safely. George is top 10. More

My first service on my truck at Nyle Maxwell was great! Very quick in my opinion, no issues. I’ll be back in a few months! Very quick in my opinion, no issues. I’ll be back in a few months! More

If i could give them a zero, i would. These rip off artist are they absolute worst. Sold me an extended warranty that was supposed to be lifetime and now are denying this saying the warr These rip off artist are they absolute worst. Sold me an extended warranty that was supposed to be lifetime and now are denying this saying the warranty I paid for has expired. was told it ran concurrently with my factory warranty and its my fault for not paying attention even though I was told it took over when my factory warranty ended and that it was lifetime. Why in the heck would I buy an extended warranty that ran concurrent with the factory warranty!! I have the proof that I purchased it and the say they have proof I signed a contract for only a 5 year warranty but refuse to produce it. Maxwell Forever is nothing but a big lie to take your money. Avoid any of these dealerships cause the are all probably full of thieves and liars like the dodge dealership is!! More

Santiago did an excellent job! Great communication and quick and easy buying process. Highly recommend! Great communication and quick and easy buying process. Highly recommend! More

Absolutely terrible. All of it – the work, the customer service, and the experience. Take your vehicle anywhere else and you will be better off. Where to start? Broug All of it – the work, the customer service, and the experience. Take your vehicle anywhere else and you will be better off. Where to start? Brought my vehicle in and asked them to take a look at three items and call me back with an estimate. They kept my vehicle 4 days before they contacted me to tell me 1. they couldn’t fix one item, 2. they completely ignored item 2 and focused on a completely different item, 3. They could fix item 3, but it would take 3 days to get the parts. I think I called for status on the vehicle 5 times. I was never able to speak to Anthony, my service advisor on the phone. I left at least two messages that were never returned. Two of the times I called, it took whoever answered the phone 10 minutes to decide weather they even had my vehicle. They told me they didn’t’ at one point. Item 3 was replacing motor mounts. Let me ask. If you are replacing motor mounts on a 21 year old vehicle, do you think the bolts might be rusted out and need to be replaced with the mounts??? Not these jokers – Car had to stay in the shop two more days until two $5 bolts could be overnighted. I think I was supposed to be impressed that they had them sent overnight. Was their original plan to save $10 and use the original 21 year old bolts----SMH?! If your master plan is to put 21 year old parts back in a vehicle, at least have the foresight to have the $5 parts on hand if it doesn’t work out. GEEZ! The cherry on top. When I disputed a $100 labor fee for an item I didn’t even ask them to look at, Anthony pulled the old, “Your wife didn’t understand…..” trope. I thought we had left that patronizing xx back in the 20th Century. NOPE! But that’s where you should leave Nyle, Maxwell Supercenter More

Santiago and the entire team were very professional. No high-pressure sales, just very respectful. No high-pressure sales, just very respectful. More

Excellent service nice and friendly staff. Courteous and the wait wasn’t too long very satisfied overall. Courteous and the wait wasn’t too long very satisfied overall. More