Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

I have had very good results with these people. They could use a better messaging system. The staff work with you very well. We had to order parts bc they took time to try to find the best solution. Tha could use a better messaging system. The staff work with you very well. We had to order parts bc they took time to try to find the best solution. Thank you Eric and all of you. More

It isnt good. Had to balk about trade price. They added 5g to it. Then turned around and added it back to sales price. Then to top it off they ran the credit on a customer that was no where on my applicati 5g to it. Then turned around and added it back to sales price. Then to top it off they ran the credit on a customer that was no where on my application. Went back next morning to try get fixed. Only got xx. Wheels in motion now. Sales- Johnny Vance Finiace- Daniel Albers Becareful More

excelent service!!! Friendly and helpful ...Cody made sure we got what we needed ..offered many options on cars and trucks ...most certain Im recommending this place 100% sure we got what we needed ..offered many options on cars and trucks ...most certain Im recommending this place 100% More

I have tried for 3 days to schedule service and no one answers in the service department and the phone system sends you to voicemail promising a call back. Well, no call back. I've had my truck serviced answers in the service department and the phone system sends you to voicemail promising a call back. Well, no call back. I've had my truck serviced there on and off since we've had it but each time scheduling is more and more challenging. Service is where most dealerships make their money but I guess Nyle already has to much and doesn't care to fix their broken/flawed process to assist customers. More

By far this is the worst used car buying experience I’ve ever had. I purchased a 2015 BMW 335i and when I was on my way home the check engine light came on. I purchased the vehicle in Austin but live in San ever had. I purchased a 2015 BMW 335i and when I was on my way home the check engine light came on. I purchased the vehicle in Austin but live in San Antonio so I called Nyle Maxwell and they said because I purchased the extended warranty that I should take it to a repair facility. I decided to take my vehicle to the BMW dealer. Upon inspection they found a faulty EST motor creating the check engine light. BMW also found a leaking turbo line and cracked bushings. When BMW submitted the claim to MAP/EFG, my extended warranty that did not have record of my contract. It took Nyle Maxwell 2 weeks to get my warranty activated. To make matters worse, EFG only authorized the EST motor and said the turbo lime was not a covered item and the bushings; although needing replacement was pre-existing and there for not covered. When I contacted Roel Combe, used car manager for Nyle Maxwell he said there was nothing he could do as it is a used car. I then left a message for the GM of Nyle Maxwell, Mike Wilson but he would not return my calls. I also spoke with James Colman from MAP/EFG and explained to him what had transpired. James asked me to send him a description of what issues I had been encountering with Nyle Maxwell and he would get back to me after he spoke with Mike Wilson. After 2 weeks James Colman has not returned my phone calls. My issue is Nyle Maxwell will not cover the bushings, because they say they don’t need replacing now. Unfortunately MAP/EFG are saying the bushings are in need of replacement bit are pre-existing and will not cover now or in the future because they have already been identified as an issue. Buyers Beware. After they sell you the car you’re on your own. Worst customer service ever and the GM Mike Wilson won’t even call me after several messages. More

I spent days with 3 Jeep dealerships and none of them would budge. Then I met Robert at Nyle Maxwell... the sales team was fantastic and in the end we struck a great deal on a beautiful new 2021 Gladiato would budge. Then I met Robert at Nyle Maxwell... the sales team was fantastic and in the end we struck a great deal on a beautiful new 2021 Gladiator Rubicon. I used to consider myself a loyal customer of the Waco Jeep but not any more. N-M has earned my business for the foreseeable future. More

Recently had my truck in for some warranty work. I was very pleased with the help I received from their rep in the service department named Alan. He was very courteous and his follow up phone calls kept very pleased with the help I received from their rep in the service department named Alan. He was very courteous and his follow up phone calls kept me up dated on the status of the work progress. Also the work was completed earlier than the time they quoted me. Also there were other employees in the service that were very courteous and helpful. More

I can't say enough about how good my experience was, this is my second new car in just over a year and I will never consider going anywhere else is my second new car in just over a year and I will never consider going anywhere else More

Diego was awesome. Thank you all the guys that assisted with my buying experience. I will buy again in the future. Keep up the good work guys..... with my buying experience. I will buy again in the future. Keep up the good work guys..... More

I bought my first car from here and it was a great time. I worked with Mr.Robert Stradford and he is enthusiastic and informative. I bought the 2020 Charger and I love it. Great service and a great dealersh I worked with Mr.Robert Stradford and he is enthusiastic and informative. I bought the 2020 Charger and I love it. Great service and a great dealership! More