Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

I was greeted by Melody, she was very happy and got our salesman quickly. Alan the salesman was thoughtful, very professional, and most importantly he was knowledgeable. He answered all of our questions, salesman quickly. Alan the salesman was thoughtful, very professional, and most importantly he was knowledgeable. He answered all of our questions, did not mind going on a few test rides. He got our payment and sales price exactly as discussed. The finance manager got us in and out quickly. He did sell us a warranty and explained the necessity. Overall we walked away with our Dodge Quad Cab very happy and for the fist time in all the cars I have bought, this is hands down the best overall car buying, and trading in experience. If I decide to buy another vehicle, it will be at Nyle Maxwell. More

Would only recommend if you’re trying to have a bad time. Positive: Bob in finance is great. Worked with me on financing, was professional and helpful. Negative: purchased a used vehicle that had two issues Positive: Bob in finance is great. Worked with me on financing, was professional and helpful. Negative: purchased a used vehicle that had two issues with it (tire sensor issue and a visibility issue with the rear window). When signing paperwork, the two issues were not documented. However, my salesman ASSURED me these items would be fixed by the dealership when I brought it back for service the following day. When I brought it back for the service appointment, I was informed they would not be able to fix the rear window issue and I would have to take it somewhere else (approx. $180-$210 out of pocket). I spoke to the sales manager, who informed me he had no idea of the agreement between myself and my salesman. He said he would correct this by sending me two “referral checks”, which would cover the majority, if not all, of the repair. I was told I should receive them within two weeks. The two weeks came and went: no checks. I called the dealership, spoke to the Accounting department: no record of my agreement with the Sales Manager. After another round of phone calls, I am now waiting for checks (again). I would not have purchased the vehicle if I had known these items couldn’t have been fixed. More

Jeffrey Midence was a fantastic sales representative. He worked tirelessly to get me a great deal on my Summit and win me over. Thanks Jeffrey! worked tirelessly to get me a great deal on my Summit and win me over. Thanks Jeffrey! More

Warren Bolden helped me from start to finish buying my brand new Jeep! All the staff were very helpful, kind and attentive to all my needs. Overall best service! Very pleased! brand new Jeep! All the staff were very helpful, kind and attentive to all my needs. Overall best service! Very pleased! More

Excellent top notch service and repair. Customer service is friendly and professional. Service representative communicated every step of the way. Would highly recommend Nyle Maxwell!! is friendly and professional. Service representative communicated every step of the way. Would highly recommend Nyle Maxwell!! More

I’ve been having my vehicles serviced here at Maxwell Dodge for over 10 years and their service department as well as their customer service is and has been excellent. Dodge for over 10 years and their service department as well as their customer service is and has been excellent. More

Traded in my Challenger for a RAM 1500, September 2020, Zach and LJ took such good care of me. I'm super grateful and happy with our truck. Thank you! Having come here for warranty service before I can say Zach and LJ took such good care of me. I'm super grateful and happy with our truck. Thank you! Having come here for warranty service before I can say the sales and service department are top notch. You guys have a lifetime customer. Best experience in my life buying a car. More

Our salesman said that the Jeep we wanted was available and we would see him the next day. We called to let him know we were on our way, turned out he was off that day, but someone else would have the Jee and we would see him the next day. We called to let him know we were on our way, turned out he was off that day, but someone else would have the Jeep ready. Five mins. Before we arrived, we got a call saying the Jeep we wanted was sold. I’m still waiting for the new car sales manager to call me. BUYER BEWARE! The Jeep we wanted still shows for sale on their website, three days later.....NEVER BUY FROM THIS DEALERSHIP!!! More

Fantastic, fantastic, fantastic I can't write a good enough review about this place. This is my 3rd vehicle in 5yrs from them and each experience has been spectacular. Brian Thomas i I can't write a good enough review about this place. This is my 3rd vehicle in 5yrs from them and each experience has been spectacular. Brian Thomas is a fantastic guy and Jeff Maxwell knows how to Manage a dealership. Both men are top notch, and I couldn't have asked for better service.I ordered a challenger scat pack from them and it was delivered and ready in under month. Every step of the way they kept me updated and made the entire process seamless. I've even shopped around and other dealer ships (stay far away from Maik Haik) and have had very negative experiences with sleazy liars. Jeff and Brian are a breath of fresh air to the car buying experience and I appreciate men of such high caliber. #customer4life More

I booked online for a test drive appointment at this dealership on july 15. Jeffrey midence helped make this process a cool experience. I left with a 2019 Jeep Cherokee Latitude plus. Am loving it. dealership on july 15. Jeffrey midence helped make this process a cool experience. I left with a 2019 Jeep Cherokee Latitude plus. Am loving it. More