Nyle Maxwell Chrysler Dodge Jeep Ram of Austin

Does good work. Have always enjoyed working with Alan at the service desk. He has kept his word every time. Will bring it back to the same place for my next servi Have always enjoyed working with Alan at the service desk. He has kept his word every time. Will bring it back to the same place for my next service check up. More

Purchase and service Nyle Maxwell Dodge not only sold me my new 2016 Ram 4x4, they also set me up with a fantastic program to maintain it at a price I couldn't do it for m Nyle Maxwell Dodge not only sold me my new 2016 Ram 4x4, they also set me up with a fantastic program to maintain it at a price I couldn't do it for myself. They have been fast, courteous and to the point. They have won me over and earned my business for many years to come. More

Service was efficient and fast. Staff was excellent friendly and professional. communication was great highly recommend the dealership and will continue t was efficient and fast. Staff was excellent friendly and professional. communication was great highly recommend the dealership and will continue to use their service More

Super fast great service! Nik got my car in and out in record time. Great dealership! I will definitely bring my car back in to them... Very friendly and professional. Nik got my car in and out in record time. Great dealership! I will definitely bring my car back in to them... Very friendly and professional. More

Service call to repair a safety recall. Not their fault there was a recall on my vehicle but they made it very easy for me. Gave me a rental while it was in the shop. Very friendly staff 😊 Not their fault there was a recall on my vehicle but they made it very easy for me. Gave me a rental while it was in the shop. Very friendly staff 😊 More

Service I went into to the dealership when the service department was already closed. Despite that fact, Chris Ayers was most courteous and helpful. He imm I went into to the dealership when the service department was already closed. Despite that fact, Chris Ayers was most courteous and helpful. He immediately discovered the problem with my car and set up an appointment for the service. Over the course of having the service done, Mr. Ayers stayed in touch with me updating me on the repairs being done and the cost. The car was ready for pick up at the time promised. It was also necessary for me to use the courteous car. That service was excellent as well! Mr. Maxwell, I want to commend you for the excellent choices you have made in hiring the very best employees and maintaining exemplary service. More

Easy to work with Salesman (Steve) was very accommodating and helpful in finding the correct vehicle. A demo was provided while vehicle was transferred from another loc Salesman (Steve) was very accommodating and helpful in finding the correct vehicle. A demo was provided while vehicle was transferred from another location and other item features were added. More

WORTHLESS SCAMMERS! I would give them 0 stars if possible. I took my 2016 truck in and explained what issue was and could y'all take care of it, off the bat the service e I would give them 0 stars if possible. I took my 2016 truck in and explained what issue was and could y'all take care of it, off the bat the service employee annoyed my wife and I but let them do what they needed. Got a call 5 days later saying what issue was and I disagreed with them about it and they said warranty wouldn't cover it and they charged me a diagnostic fee of 130 dollars and said issue could be fixed for 1000 dollars plus labor costs. They would not give me my truck till I paid so I paid and took elsewhere and said I'll be back for a refund because service guy said if I prove them wrong they would refund me. They said issue was caused from neglect and or a pothole. 1- I do not hit potholes and neglect is impossible when in my owners manual I have not hit mileage yet to even get that part serviced yet. So i took it to another chrysler dodge ram dealership and told them of everything and they agreed that causes were ridiculous and they didn't even charge me for diagnostic and said issue was different and warranty did cover it. They printed me a paper to take back to nyle Maxwell to show proof they were wrong and get refunded and they refused to refund me on spot. Next business day I called and bugged till I spoke with someone higher up and 7 to 8 hours later I finally got refunded after dealing with this WORTHLESS place. Save yourself the trouble, headaches, time, false accusations, money, and disrespect from this place and go elsewhere! More

Just a typical Used Car Dealership My expectations were low so it could only go up from there. Typical runaround...but they were faster than the last place I bought from...then again... My expectations were low so it could only go up from there. Typical runaround...but they were faster than the last place I bought from...then again....I paid more because I didn't want to have to haggle. People were very nice, though. More

Just bad Wouldn't go here ever again. It should not take days of multiple calls/texts, saying EXACTLY what you want then having a scheduled appointment and the Wouldn't go here ever again. It should not take days of multiple calls/texts, saying EXACTLY what you want then having a scheduled appointment and them showing you something you didn't ask for. Not knowledgeable at all. Don't list vehicles as in stock, be told they don't have it, show salesperson the stock number only for it to be discovered as in stock. I thought the point of online shopping and conversations BEFORE walking in the door was supposed to alleviate the bs in person- wrong! Just overall bad experience. More