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O'Brien Ford Shelbyville

Shelbyville, KY

4.4
17 Reviews

720 Mount Eden Road

Shelbyville, KY

40065

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17 Reviews of O'Brien Ford Shelbyville

January 26, 2024

The absolute worst place the most dishonest peolpe the servive department manager also the charge double repair times this is the absolute truth i recommend never going to this place More

by Dylanpaul95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and patty
December 03, 2023

I worked with Scott and he was great! Very helpful and informative. I will definitely come back. More

by sarahb40075
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
August 12, 2023

Everything went so smooth. There was not any hassle. The salesman Scott had the best personality and did everything he said he would. More

by ccooper326
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Stovall
July 15, 2023

O'Brien Ford goes above and beyond to help you get the vehicle you want. O'Brien spent two days figuring out payment and finding the right lender. Then they picked us up from the airport at no charge. Bes More

by Juan Muñoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHANCE MOORE
March 18, 2023

Allen Toll best in sales. Puchased our sixth Ford from him today.Thank you Allen More

by Bwilsonhms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Toll
November 16, 2022

Took my Ford truck in to have a seal replaced Monday 11-4-22. Excellent service work and excellent people there at the dealership. I told the lady at the service counter that it was like being around fa More

by lesliescottwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason and Chase Moore
September 24, 2022

Super friendly atmosphere and my salesman was great, kept in touch the entire time the truck was in order. Made all the paperwork super easy will be a lifetime customer. More

by drewnorwick001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
August 13, 2022

Great experience and absolutely love my new vehicle. Pricing is great and they are willing to help out as much as possible! More

by Ford family warriors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
June 19, 2022

Everyone was more than helpful, the buying experience was as simple and easy as it could get. I would highly recommend O’Brien ford to people to purchase there next vehicle. More

by jeffnevitt55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Moore
May 12, 2022

Was lied to, was told truck had no problems at all. Told oil was changed and was not showed 8% remaining and the salesman just reset indicator. Check engine light was on kept for 3 hours while doing pa More

by erniehoskins665
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr, logsdon
1