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O'Brien Ford Shelbyville

Shelbyville, KY

4.6
12 Reviews

720 Mount Eden Road

Shelbyville, KY

40065

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12 Reviews of O'Brien Ford Shelbyville

November 16, 2022

Took my Ford truck in to have a seal replaced Monday 11-4-22. Excellent service work and excellent people there at the dealership. I told the lady at the service counter that it was like being around fa More

by lesliescottwilliams
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason and Chase Moore
September 24, 2022

Super friendly atmosphere and my salesman was great, kept in touch the entire time the truck was in order. Made all the paperwork super easy will be a lifetime customer. More

by drewnorwick001
Recommend Dealer
Yes
Employees Worked With
Chase
August 13, 2022

Great experience and absolutely love my new vehicle. Pricing is great and they are willing to help out as much as possible! More

by Ford family warriors
Recommend Dealer
Yes
Employees Worked With
Scott
June 19, 2022

Everyone was more than helpful, the buying experience was as simple and easy as it could get. I would highly recommend O’Brien ford to people to purchase there next vehicle. More

by jeffnevitt55
Recommend Dealer
Yes
Employees Worked With
Mason Moore
May 12, 2022

Was lied to, was told truck had no problems at all. Told oil was changed and was not showed 8% remaining and the salesman just reset indicator. Check engine light was on kept for 3 hours while doing pa More

by erniehoskins665
Recommend Dealer
No
Employees Worked With
Mr, logsdon
February 18, 2022

Excellent customer service and great communication! Follow up calls to make sure everything was still good! More

by mjbacashihua
Recommend Dealer
Yes
Employees Worked With
Todd Gilkison
May 17, 2021

The make and model I wanted was on lot. Quickly allowed test drive. Salesman was knowledgeable. Trade in values were a little low. Dealership well maintained. More

by mruss13
Recommend Dealer
Yes
Employees Worked With
Todd Gilkison,
April 05, 2021

Very friendly staff and easy to work with. No pressure. They found the truck I was looking for and I drove it off the lot the next day! It was in pristine condition and looked like a brand new vehicle fo More

by Horse hauler
Recommend Dealer
Yes
Employees Worked With
Chase Moore
March 29, 2021

Friendly staff and great customer service. I never once felt intimidated or pressured. Todd and Jorge as well as the rest of the team were great to work with. I will buy from O'Brien Ford again. More

by rebecca
Recommend Dealer
Yes
Employees Worked With
Todd, Jorge
February 12, 2021

Friendly Staff. Salesman doesn’t pressure you into buying anything he listens to what you want. Our salesman Chase Moore sold our family 3 vehicles and if we still have questions about one of them we can sti More

by mgsmith24
Recommend Dealer
Yes
Employees Worked With
Chase Moore
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