O’Brien Kia of Bloomington

This dealership has all of the aspects of great customer service. I went to another dealership appointment made to address a fire hazard 'initial remedy' and the part wasn't on hand. I went to t customer service. I went to another dealership appointment made to address a fire hazard 'initial remedy' and the part wasn't on hand. I went to the Bloomington dealership whereupon the service and mechanic team applied the initial remedy recall fix in 10-15 minutes. More

I'm in the process of shopping for a new vehicle which usually seems so complicated. However, I was referred to see Jason Williams at Kia O'Brian. He made the experience simple & educational, showing th usually seems so complicated. However, I was referred to see Jason Williams at Kia O'Brian. He made the experience simple & educational, showing the latest technology & safety features. Now, I Am excited to purchase a new vehicle, just narrowing down from the great options. More

When it was time to purchase a new vehicle, what helped narrow down all the options was Kia O'Brian's history of great post-sale customer service with My Family & Jason Williams' honorable & ethical charac narrow down all the options was Kia O'Brian's history of great post-sale customer service with My Family & Jason Williams' honorable & ethical character in life including as a Salesman. I Am proud to now be a part of the Kia O'Brian Family! More

I had a really good experience with this dealership. Everything was done before arrived. My sales rep, Brian, was always responsive when communicating. Jason was nice and helpful. There weren't any hidd Everything was done before arrived. My sales rep, Brian, was always responsive when communicating. Jason was nice and helpful. There weren't any hidden fees and they weren't trying to force any "maintenance " package on me to buy! More

Jason was very helpful in helping my daughter get the K5 she was looking for! she was looking for! More

I have worked with Jason on my last two purchases, and he has always been very helpful in helping me find the options I was looking for. He took the time to show me several different options that I had not has always been very helpful in helping me find the options I was looking for. He took the time to show me several different options that I had not considered. Once I made my decision he assisted me in showing how to set things up. He made the buying experience easier! More

Jason did a great job answered all the questions about this car answered all the questions I had about everything would recommend Jason to everybody I am very satisfied with my purchase this car answered all the questions I had about everything would recommend Jason to everybody I am very satisfied with my purchase More

I worked with Jason and had a great experience! He really took the time to teach me about my new vehicle and I appreciated it! He really took the time to teach me about my new vehicle and I appreciated it! More

My husband and I bought a 2017 Dodge Grand Caravan from O’Brien kia 2 years ago. The transmission went out a month ago and we’ve called O’Brien kia for help with another claim after the first one was denie O’Brien kia 2 years ago. The transmission went out a month ago and we’ve called O’Brien kia for help with another claim after the first one was denied from the warranty that they sold us. They kept hanging up, and wouldn’t help us out at all, told us we needed to call the warranty company and handle it ourselves. Asked to speak to the GM and they wouldn’t let us and hung up again. So unhelpful and rude. The warranty company is paying for a portion of the bill after we had to call and request a new claim but we still have to fork over a few grand. Don’t buy from O’Brien Kia and don’t buy their warranty. They won’t help you when it counts, only when they want to put money in their pocket. More

Recently bought car from KIA dealership. Jason was helpful in whole process and Jon from finance team helped me in completing the whole loan process easily. He even followed up and made sure Jason was helpful in whole process and Jon from finance team helped me in completing the whole loan process easily. He even followed up and made sure all the necessary details credit union requested were given on time. I didn't had to go through the hassle of doing all these on my own. I would recommend this dealership for anyone wants to buy KIA cars More