10 Kia Dealers near 61704near 61704

I had a fantastic experience at International Kia of - Tylercnewsome

I had a fantastic experience at International Kia of Orland thanks to Christian Loving and Brandon Metz. Christian was extremely helpful, patient, and knowledgeable throughout the entire process. He made sure all of my questions were answered and never made me feel pressured. Brandon stepped in to help finalize everything and made the numbers work in a way that made sense for me. Both of them were professional, honest, and clearly care about making sure customers leave happy. This was one of the smoothest and most stress-free car buying experiences I’ve had. I highly recommend asking for Christian Loving and Brandon Metz if you’re visiting International Kia of Orland!

If your not buying a car from Dionte Robinson then you’re - 13bpotts

If your not buying a car from Dionte Robinson then you’re not getting the service you deserve. My wife and I have had some bad experiences with other dealerships, not with Dionte. I won’t buy another vehicle from anyone else. A+ customer service!

I just recently traded my Sorento for a new Sportage - dearingcheryll

I just recently traded my Sorento for a new Sportage Hybrid. Jason made the process extremely easy and I received a very fair trade. This is the second time I’ve worked with Jason at O’Brien and I highly recommend.

James was very thorough in explaining everything about - Sluke3084

James was very thorough in explaining everything about the vehicle thank you for all your help

Gerald Kia has one of the worst service departments I’ve - Khaleqjamal

Gerald Kia has one of the worst service departments I’ve ever dealt with, and their behavior was borderline deceptive. I brought my Kia Sorento in for a transmission issue. At drop-off, I physically demonstrated the problem to the service writer, Marty, who clearly saw it and confirmed it himself. I also requested a routine oil change and tire rotation. After dropping the car off, they gave me a loaner the next day — which now feels like a distraction tactic rather than actual service. The very next day, they suddenly claimed they could not confirm the issue at all, directly contradicting what their own employee had already verified. Later that same day, I received another call with a completely different story: They said the transmission had been replaced 10,000 miles ago by another Kia dealership and that it was grossly overfilled with DOUBLE the required transmission fluid. Let’s be clear: That is KIA NEGLIGENCE, not mine. Instead of escalating this internally with Kia (which is what any competent dealership should do), Gerald Kia tried to dump the responsibility on me, telling me I had two options: 1. Come pick up the car 2. Pay for a transmission flush Unacceptable. I then contacted Kia Consumer Affairs, opened an official case, and was instructed to leave the vehicle at the dealership while Kia handled it. When I informed Gerald Kia of this, the service manager Justin reacted emotionally and unprofessionally, demanded the loaner back immediately, and made it clear they had no interest in helping once corporate got involved. I returned the loaner and decided I was done. Suddenly, they claimed all charges were waived and I owed nothing. That’s when I asked a simple question: Were the oil change and tire rotation I requested actually done? The service writer said yes — then scrambled to find paperwork — and finally admitted THEY WERE NEVER DONE AT ALL. NO WONDER WHY CHARGERS WERE WAIVED LOL STAY AWAY FROM THIS DISGUSTING DEALERSHIP! ESPECIALLY THEIR SERVICE MANAGER JUSTIN! CALLED ME AFTER HE SEEN THIS REVIEW UPSET ABOUT IT DIDNT GIVE ME A CHANCE TO SPEAK AT ALL! HE KEPT TELLING WE GAVE U A LOANER FOR FREE FOR 1 DAY, LIKE REALLY? YOU GAVE ME A LOANER AS YOU SHOULD SO YOU DIDNT DO ANYTHING FOR ME AT ALL! PLUS THAT LOANER WAS JUST TO KEEP ME QUIET! THEN REPEATEDLY KEPT TELLING ME YOU ARE NOT A MAN YOU ARE NOT A MAN! I FELT HARASSED AND THREATENED ME NOT TO EVER COME BACK TO THE DEALERSHIP EVER AGAIN AND HUNG UP ON ME!

Diane went above and beyond our expectations. - Jayfrankess

Diane went above and beyond our expectations. Thank you for making the process quick and easy we love our new car!

Dropped my car off for warranty related repairs and - Azariah.r.israel

Dropped my car off for warranty related repairs and picked it up with deep scratches all alroujd the vehicle. Pictures showed no damage prior to service. Once the service manager was called out for the damage and the pictures were used to verify no damage prior, they turned me away so now I have not gotten the light fixed and neither have they taken accountability for the damage they caused to the vehicle. They said get a lawyer and call the police. That’s what I’m doing! All of the pictures magically disappeared after that too. Terrible dealership. Stay far away. Unprofessional too!

I BOUGHT A NEW 2024 KIA FORTE IN 2024, IT'S NOTHING BUT - rod

I BOUGHT A NEW 2024 KIA FORTE IN 2024, IT'S NOTHING BUT A LEMON !!!!!!!!! I TOOK IT IN YESTERDAY FOR A OIL CHANGE, AND THE DUMBASSES DON'T KNOW HOW TO CHANGE OIL !!! I'VE HAD THE KIA IN THE GARAGE FOR REPAIR 7 TIMES , AND IT'S STILL A PIECE OF CRAP !!!! TOTAL WASTE OF MY MONEY! ( MADE THE MISTAKE AND PAID CASH, OR I WOULD LET THEM EAT IT !!!!!!!!!)

No pressure, customer first experience! - arm64

We had been looking at the Kia Sorento for a while but dreaded going in to deal with another horrible sales experience. I was pleasantly surprised. We were greeted by Ted Raines and he was awesome! No pressure, knew his stuff and Mike Miller also made a point to introduce himself and welcome us. Derek in the finance office was also fabulous. I would recommend this dealer to anyone looking for a good, honest deal. Thank you Mike Miller, Ted Raines and Derek! Love my 2016 Sorento!