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O'Brien Mitsubishi of Normal
Normal, IL
447 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 447 reviews
June 21, 2021
Had a great experience purchasing a vehicle. Tyler was able the make everything quick and painless. Thanks, Tyler! Will most definitely be looking at O'Brien Mitsubishi of Normal for the next car. able the make everything quick and painless. Thanks, Tyler! Will most definitely be looking at O'Brien Mitsubishi of Normal for the next car. More
by Matt
Employees Worked With
Tyler McCarthy
June 20, 2021
So very thankful for the help I got today. The O'brien team and special thanks to Cory Raley. They got me out of my old car and into a new. Felling so great about the help I received from them. Would defi team and special thanks to Cory Raley. They got me out of my old car and into a new. Felling so great about the help I received from them. Would definitely recommend to anyone. More
by Spaceangel1977
Employees Worked With
Cory Raley
June 19, 2021
This dealership is simply awesome, thanks to Josh the loan officer and Sage Financial officer I was able to walk in trade in my car and come out with a brand new beautiful 2012 Nissan Quest the car Works loan officer and Sage Financial officer I was able to walk in trade in my car and come out with a brand new beautiful 2012 Nissan Quest the car Works wonderful not a thing wrong with it and it handles well. Sage and Josh work diligently with me until the deal was done, one thing I can say is that they really care about their clients and they go above and beyond for them I am so grateful to them and for them, if it had not been for them me and my family would not have have a vehicle that accommodates us all and works perfect. When the time comes I will be going back to them again also I highly recommend these two they are wonderful individuals but together bear Power House. If you are looking for a vehicle and and you need someone that cares and will go above and beyond I highly recommend sage and charge and I highly recommend O'Brien Mitsubishi go expeditiously you may enter in walking but you leave out riding comfortably! More
by Bossldy
Employees Worked With
Jay Miller
April 07, 2021
Jay Miller is the best! Easy and clear communication, always available to answer my questions. Loved the straightforward sales process with staff, also. I won't buy from any another dealership. I love th always available to answer my questions. Loved the straightforward sales process with staff, also. I won't buy from any another dealership. I love the Mitsubishi Outlander Sport - this is the 3rd model I've owned. More
by KJA
Employees Worked With
Billy Sweet, Kate Morris, Jay Miller
March 18, 2021
Had a very good experience when purchasing our used Honda CRV from O’Brien Mitsubishi. Jay Miller was great in all aspects from beginning to the end of our purchase. Bill Sweet went over all paperwork with CRV from O’Brien Mitsubishi. Jay Miller was great in all aspects from beginning to the end of our purchase. Bill Sweet went over all paperwork with us and explained everything in detail. We did find a small glass chip in the lower left of the windshield which we had taken care of. I also noticed that the washer fluid was low so had to add fluid. I would highly recommend O’Brien for your car purchasing needs. More
by jrmotion1
Employees Worked With
Bill Sweet, Jay Miller
March 15, 2021
Took my 2015 Outlander Sport in for routine maintenance and an alignment (pothole) Not only the work completed quickly and efficiently but was less than the price I was originally quoted. I was in and and an alignment (pothole) Not only the work completed quickly and efficiently but was less than the price I was originally quoted. I was in and out in less than an hour. Terrific!! More
by ktydd7
Employees Worked With
Brandon and Janelle in Service Dept
February 14, 2021
O'Brien in Normal has the best customer service:) They are always very pleasant, and welcoming! I've always gotten quick and accurate service! Brennen Hish, was friendly and courteous, I went for a ligh are always very pleasant, and welcoming! I've always gotten quick and accurate service! Brennen Hish, was friendly and courteous, I went for a lightbulb replacement. I was in and out in 10 minutes! They always have my best interest at heart!! Thanks O'brien Mitsubishi in Normal, IL!! More
by Williamsn35
Employees Worked With
Brennen Hish
