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O'Brien Mitsubishi of Normal

Normal, IL

5.0
400 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 400 reviews

January 23, 2019

Jay Miller is a fantastic salesman Jay knows what he is talking about, responds quickly, is very thorough, and helped us by our car with the least amount of effort on our part. More

by Amy
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Feb 11, 2019 -

O'Brien Mitsubishi of Normal responded

Amy, thank you so much for your review. We're happy to hear that you had a great experience working with Jay!

December 31, 2018

my new vehicle! Jay Miller was great, we were able to get exactly what we wanted. He worked with us online and had everything arranged before we showed up. We test dr More

by new vehicle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jan 15, 2019 -

O'Brien Mitsubishi of Normal responded

Thank you for your review! We're glad that Jay was able to help you find exactly what you wanted!

November 30, 2018

Hassle free We have bought several vehicles there and Jay Miller, our salesman, is top notch! The whole process was as smooth as it could be. We’d highly recommen More

by Jo Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jan 15, 2019 -

O'Brien Mitsubishi of Normal responded

Jo Ann, thank you so much for your review. We're glad that Jay was able to make your experience a great one!

November 19, 2018

Great experience! I purchased a new Outlander Sport with Jay M. and he was wonderful!! Helpful and efficient. I am so happy with my purchase! I would recommend anyone t More

by Kristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jan 15, 2019 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new Outlander Sport Kristi! We're happy to hear that you enjoyed working with Jay!

October 20, 2018

An amazing experience This is my second mitsubishi mirage and it's the most cost effective car that I've ever had. No complaints about it. Jay was excellent in explaining e More

by Juan G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Oct 24, 2018 -

O'Brien Mitsubishi of Normal responded

Juan, thank you for your review. We're happy to hear that you had a great experience working with Jay!

September 04, 2018

Great experience I went to the dealership with limited knowledge of what I was looking for. James was very friendly, knowledgeable and was very helpful with working wi More

by TolkienFiemd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rule
Sep 06, 2018 -

O'Brien Mitsubishi of Normal responded

Thank you for your review! We're happy to hear that you enjoyed working with James!

July 21, 2018

Tori Roberson Joshua and Amy were extremely helpful. They made the whole tradein and pjrchase process very easy and go very smoothly. I would highly recommend this More

by Tori Roberson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy and Joshua
Jul 23, 2018 -

O'Brien Mitsubishi of Normal responded

Tori thank you for your review. We're glad to hear you enjoyed working with Josh and Amy!

July 06, 2018

2018 oUTLANDER SALESMAN (SAL) WAS VERY HELPFUL AND KNOWLEDGABLE. HE MADE MY MITSUBISHI PURCHASE A VERY PLEASANT ONE. HIGHLY RECOMMEND SAL FOR A RAISE! IF YOU ARE LO More

by tcrow1259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SALVADOR RUIZ
Jul 17, 2018 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new Outlander! We're glad to hear you enjoyed working with Salvador!

July 03, 2018

Customer Detailed I have been looking for a car for awhile now. I was put in touch with Sal Ruiz. He was referred to me by other buyers. Sal is so interested in what More

by KMJC12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Ruiz
Jul 17, 2018 -

O'Brien Mitsubishi of Normal responded

Thank you for your review. We're glad to hear you had a great experience working with Salvador!

December 22, 2016

Fast, accurate service O'Brien has been my 'go-to' service and regular maintenance shop for 9 years. We started with a used car (Chrysler) then after that, purchased a use More

by Packer-gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the office and service staff have been super. Colleen the financial guru is an excellent ambassador for this dealership!
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