O’Brien Nissan of Bloomington

Dealership of Excellence The dealership really worked with me to try and get me in a new car that was priced in my range. Michele understood what I wanted and found a car tha The dealership really worked with me to try and get me in a new car that was priced in my range. Michele understood what I wanted and found a car that was perfect for me. More

Finally...a great car dealership! Very professional sales staff -- absolutely NO pressure sale. Incredibly easy process done in a timely manner. Cannot wait to get another car from t Very professional sales staff -- absolutely NO pressure sale. Incredibly easy process done in a timely manner. Cannot wait to get another car from this dealership! More

Great people, had a few things, but worth the trip We liked the dealership. We have some items that need to be addressed. On my previous note, I included 11 items which is high for a clean and simple We liked the dealership. We have some items that need to be addressed. On my previous note, I included 11 items which is high for a clean and simple sale. Hopefully, the dealership will follow-up on these things. We really liked our salesman (Bobby). He knew the car very well. He was very busy, and he had to juggle a few people at a time which was expected. More

Better gas mileage in town We are getting better gas mileage on the Hyundai than we were getting on our Chrysler van. We've only taken one highway trip so far with this vehicle We are getting better gas mileage on the Hyundai than we were getting on our Chrysler van. We've only taken one highway trip so far with this vehicle. But the mileage on the road was also a better (30) versus (20-25). We are hoping as the time goes that the gas mileage goes even further up. More

Extremely happy Thank you Bobbi Eckert You sold us a fantastic Hyundai Santa Fe and met all of our expectations we will now be wanting your assistance to help us find Thank you Bobbi Eckert You sold us a fantastic Hyundai Santa Fe and met all of our expectations we will now be wanting your assistance to help us find a car for our daughter 16th birthday More

Great Dealership I had an excellent buying experience and love my new Tucson. I would definitely buy another car from the O'Brien group. They were very honest, had a I had an excellent buying experience and love my new Tucson. I would definitely buy another car from the O'Brien group. They were very honest, had a great price (better than any dealership in Chicago), and delivered everything they promised. More

Time at hyundai of normal Had a good experience with all the sales people. Was able to get the car I want at a reasonable price and I am more than satisfied with my car. Had a good experience with all the sales people. Was able to get the car I want at a reasonable price and I am more than satisfied with my car. More

Sleazy sales tactics Please see my prior comments. I'd be happy to discuss with someone that can actually make this right instead of offering services that do t come close Please see my prior comments. I'd be happy to discuss with someone that can actually make this right instead of offering services that do t come close to making up for the money I was tricked into spending. It's very hard to provide a rating because everything up until I signed the paperwork was great, but I was very much mislead in the signing room. More

bittersweet Love my new car, but the time I had to wait at the dealership and the experience with finance manager was very uncomfortable and upsetting. Suggestio Love my new car, but the time I had to wait at the dealership and the experience with finance manager was very uncomfortable and upsetting. Suggestion - he should listen to customers more, be a little more friendly and not be so pushy. Without purchasing the extended warranty he continually promoted, I feel they may not want to service my car, at least impartially. Rather sad this was the outcome. More

Great buying experience at O'Brien Hyundai in Normal, Il Really great experience buying my new Elantra. Salesman and sales manager were excellent. They gave me a fair offer on my trade-in and I drove away in Really great experience buying my new Elantra. Salesman and sales manager were excellent. They gave me a fair offer on my trade-in and I drove away in a new car feeling satisfied about the deal. More