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O’Brien Nissan of Bloomington
Bloomington , IL
233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 233 reviews
February 22, 2020
Poor used car sales staff. Spoke to a Tony with a viable trade-in and 10,000 cash down on a $34,000 4 year old used truck he actually tried to add sales tax when I told him prior I was transferring my Orego trade-in and 10,000 cash down on a $34,000 4 year old used truck he actually tried to add sales tax when I told him prior I was transferring my Oregon plate, Oregon being my state of residence that HAS NO sales tax, tried jacking up the price almost $4,000 with non- applicable taxes while offering $2500 for my under with 86k miles, EXCELLENT condition trade in two other local dealers, Pundman Ford & St. Charles Nissan offered $6500 for. To be fair I tried calling to speak to management before leaving this...and other....reviews of this experience and there's no option for that. Waited 2x on hold for operator to just be hung up on. Really shady! So to recap I was willing to drive three hours to purchase a $34,000 truck with $10,000 cash down plus a trade in conservatively worth $5000 seeking $300/month on balance and instead I was treated like trash too ignorant to know I live in a sales tax free state they added $3,000 in unnecessary tax/licensing fees. I'm really offended and recommend potential buyers go anywhere else no matter how nice a vehicle might be it's not worth getting treated this way. More
by DeAllyn
Employees Worked With
Tony (used car sales)
February 13, 2020
Nissan of Bloomington has shown a positive and aggressive incentive approach for and toward me to always go to that dealership with any situations regarding my vehicle. Alec McKean demonstrates the aggressiv incentive approach for and toward me to always go to that dealership with any situations regarding my vehicle. Alec McKean demonstrates the aggressive approach from Nissan to always bring ever situation to the best resolve for their clients. My vehicle was repaired and research was done to assure me that if the part was defective I would be reimbursed. Thank you all for this consideration and follow-up. More
by Miss Judy
Employees Worked With
Alec McKean, Brianna Turner, Jamie Blevins, Gabrielle Pate, Amy Bateman
January 18, 2020
GREAT CUSTOMER SERVICE I LOVED THE EXPERIENCE AND THE PEOPLE WERE FRIENDLY. ANTHONY TOCCO WAS AMAZING AND I WOULD RECOMMEND HIM TO MY FRIENDS AND FAMILY. THANKS FOR EVERYTHI I LOVED THE EXPERIENCE AND THE PEOPLE WERE FRIENDLY. ANTHONY TOCCO WAS AMAZING AND I WOULD RECOMMEND HIM TO MY FRIENDS AND FAMILY. THANKS FOR EVERYTHING. More
by Bngtuck
Employees Worked With
Tony Tocco
November 24, 2019
The appointment was easy to schedule online. My car was pulled in to begin the service immediately upon arrival. Staff was friendly, thorough, and quick. Awesome service as always! pulled in to begin the service immediately upon arrival. Staff was friendly, thorough, and quick. Awesome service as always! More
by Carrie
Employees Worked With
Kayley, Jamie Blevins
November 22, 2019
Obrien Nissan provides exceptional service. From the onset and throughout your visit; you are pleasantly greeted (as well as) handled with respect, courtesy, and appreciation for your business. Most imp onset and throughout your visit; you are pleasantly greeted (as well as) handled with respect, courtesy, and appreciation for your business. Most importantly it is irrelevant whether you own a Nissan or purchased a vehicle from O'brien (hence it is a Nissan dealership); you are welcomed and treated as if you HAD! They welcome and service any vehicle. More
by LEELEE
Employees Worked With
AMY; ASHLEY; DIANE
November 06, 2019
O'brien Nissan provides exceptional service. The staff are professional, courteous, friendly, and efficient during every visit. The waiting area is very accomdating. You have amenities such as; snacks, be are professional, courteous, friendly, and efficient during every visit. The waiting area is very accomdating. You have amenities such as; snacks, beverages, television, free Wi-Fi, and comfortable seating while being serviced. The service manager, Alec, maintains a very clean, safe, and pleasant environment to ensure a high standard of customer service satisfaction throughout your visit More
by LEELEE
Employees Worked With
Amy Bateman
November 02, 2019
Oil Change Nissan Service is The Best by Any and Every Measure. Attention to Detail and Personalized Service is Second to None. My Spouse and I are Lifetime O'Br Nissan Service is The Best by Any and Every Measure. Attention to Detail and Personalized Service is Second to None. My Spouse and I are Lifetime O'Brien Nissan Customers. More
by peepley
Employees Worked With
Brianna Turner, Jamie Blevins, Gabrielle Pate, Amy Bateman, Sara Jamour
October 06, 2019
Service on my car Everyone was very friendly and helpful while my car was being serviced. They were very patient with me and show me how do things I did not understand. Everyone was very friendly and helpful while my car was being serviced. They were very patient with me and show me how do things I did not understand. More
by Joan
Employees Worked With
Brianna Turner, Jamie Blevins, Gabrielle Pate, Amy Bateman
September 06, 2019
Helpful, patient, and SUPER nice! I received EXCELLENT customer service! Mike and Chase helped me find exactly what vehicle was best for me and my family. I was choosing between 2 vehi I received EXCELLENT customer service! Mike and Chase helped me find exactly what vehicle was best for me and my family. I was choosing between 2 vehicles and Mike and Chase were patient with me in my decision. More
by Happy Customer
Employees Worked With
Mike Clinton, Chase Robbins
