O C Welch Ford Lincoln

Find a different dealer. If you do business here you will wait for hours for the paperwork to be done and then you will find out it was done incorrectly. It is a month since I did my purchase and I am still waiting for the correct paperwork. Our vehicle is registered in the wrong state and the invoice is being sent to someone else. We have set the vehicle aside as we are not sure our insurance is good due to all the errors. We have been trying for a month to get these items corrected but have yet to receive one piece of information we can trust.

We just bought a 2017 Navigator through Scott Henthorn and we were quite impressed with his knowledge and professionalism. It was an easy and pleasant transaction. I will recommend him and O C Welch dealership to anyone. It was well worth the trip from Charleston.

Ive purchased a 2015 chevrolet tahoe and my salesperson name was Keith Randal. He is the best. He made me feel welcome. This young man is a gift from heaven sent. Thank you so much Keith you are so awesome. May God keep you and bless you.

Had another great experience buying another vehicle from Scott!! He knows what i am looking for every time!!! Joe in finance got me favorable approved financing ,Osha was able to get me in and out the door quickly with signing. Such a great team to work with!! As always, a pleasant experience.. Go see Scott Henthorn for your next car purchase.

I have a ford escape and its a great car. But the service at O.C, Welch is so bad that I won't consider ford for my next car purchase. Its truly ashame that a service department would turn a customer away.

Service is terrible and unapologetic. Calls and voice messages are not returned. Parts are not available. Appointments are postponed. We received a recall notice for a defective part in September 2020 and the repair was completed on June 2, 2021. We agree with others - NEVER buy a car at OC Welch due to the inability to get your car serviced in a timely and professional manner. And they do not seem to care.

I recently purchased both a 2021 Ford Bronco Sport First Edition and a 2021 Ford Mustang, Mach 1. O.C. Welch was my personal salesman for the Mach 1. This was a rare find and a direct purchase by O.C. He ordered this model the same day the CEO of Ford ordered one. He reluctantly parted with it and sold it to me with a great trade-in for my 2016 Ford Focus RS.

Sam and Joe were great help with the purchase of my bronco sport their professionalism and knowledge of products is amazing and me very happy with my purchase

We just purchased our 2nd Explorer from OC Welch. Great buying experience and OC was great to work with! We will definitely continue purchasing from him!

Prepare to have your time wasted. 5 out of 5 times that we have made an appointment for my husband's diesel truck the diesel technician has not been available when we arrived. We even call to confirm that he would be at work and available before making the drive, but the service member chuckles every time when we get there at out scheduled appointment time that we were misinformed and he can't get to the truck for at least a day. It's worth driving to Savannah or Charleston to avoid the incompetence, even if it is with a smile.