Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
O. C. Welch Ford
Hardeeville, SC
2,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,522 Reviews of O. C. Welch Ford
March 12, 2018
Absolute pleasure to do business with !!! Very friendly and courteous. Would highly recommend them to family and friends. Will do business in the future with them. Very friendly and courteous. Would highly recommend them to family and friends. Will do business in the future with them. More
by 5.0guy
Employees Worked With
Ed Briscoe
March 12, 2018
Quick and Easy When I pulled in the lot, I immediately was what I wanted. Scott and Gerald were very kind and professional and made the entire process, pleasant, qu When I pulled in the lot, I immediately was what I wanted. Scott and Gerald were very kind and professional and made the entire process, pleasant, quick and easy. This is by far the best experience I've ever had buying a vehicle. I LOVE MY NEW TRUCK and would definitely recommend them to family and friends. More
by skeewee
Employees Worked With
Gerald Burke, Scott Henthorn
March 12, 2018
service I took my 2017 Ford F150 in for an oil change and to have a repair concern addressed. I parked my car in the area that I thought would be appropriate I took my 2017 Ford F150 in for an oil change and to have a repair concern addressed. I parked my car in the area that I thought would be appropriate for that service. I exited the truck and saw someone standing near by and I ask if he were an employee there. He simply said yes. Then I asked if I could get my oil changed. He pointed to a door and said that is where I needed to go. When I entered the oil change area they were very busy. After waiting my turn I told them I needed an oil change and that I would like for them to look at a concern I had on my truck and that it was still under warranty. The attendant was polite and indicated that I would need to go to the service department for a repair issue and that they might be able to do my repair and oil change all at the same time. I go over to the area for repair service and stood by waiting for someone to acknowledge me or ask me what I needed. When I was finally addressed, in a tone that seemed to express why are you bothering me, I said that I was told to come to them for them to look at my repair issue and perhaps, according to the oil change people, they could possibly do my oil change at the same time. Without hesitation and in an abrupt manner I was told that my request was just not possible. I would need to schedule an appointment for any repair issue. AT this point I was dumbfounded. When I told the service adviser that my repair was very minor and could I at least have someone look at it and advise me on what I needed to do to correct it she looked at me like I was from Mars and indicated that it would probably require a parts order and they could do nothing today anyway. If I would like to set up a service appointment she would. By this time my frustration was running high and I just wanted to get my oil changed and get the xxxx out of there. So back to the oil changing station I go. In summary I felt as if my needs were of little to no concern or importance to them and that it was just an interruption to their day. The people on the oil change side were polite. The service adviser I had to deal with on the repair side was rude unhelpful and unfriendly. It would be a painful experience to know that I had to deal with them again. More
by RICHARD FORD
Employees Worked With
I regret not taking the name of the service adviser I spoke with.
March 10, 2018
First time buying a car from a dealership Awesome experience no pressure whatsoever! The sales consultant, Endy, was extremely professional, helpful, and personable. He helped make what could Awesome experience no pressure whatsoever! The sales consultant, Endy, was extremely professional, helpful, and personable. He helped make what could have been a nerve wracking experience, very easy for a first time buyer from a dealership. Everything was pretty straight forward. I would highly recommend this dealership and especially Endy! More
by Kelly
Employees Worked With
Endy Beaubrun
March 09, 2018
Superb Service...As Always No one does it better than Mr. O C and his staff. Always put the customer and their needs first. Only place I will do business when it comes to purcha No one does it better than Mr. O C and his staff. Always put the customer and their needs first. Only place I will do business when it comes to purchasing and/or leasing a vehicle. They treat you like family. - JJFjr. More
by JJF84
Employees Worked With
O. C. Welch III, Paul Tindall
March 08, 2018
First Time Customer I was very satisfied with my service advisor and with the work that was done. I will be back for sure and will be sure to tell my friends. I was very satisfied with my service advisor and with the work that was done. I will be back for sure and will be sure to tell my friends. More
by EAB847
Employees Worked With
Shannan Tanner
March 08, 2018
Very friendly, caring helpful staff We went in looking for something specific. We quickly realized that it was not going to work so Scott helped us find a 2017 Flex that we drove off the We went in looking for something specific. We quickly realized that it was not going to work so Scott helped us find a 2017 Flex that we drove off the lot. He was friendly, very knowledgeable about what to do to make it work for us. All of the staff that we encountered throughout our time on your lot were professional and friendly. Thank you for a great experience, we will be back for future purchases. More
by Becky1981
Employees Worked With
Gerald Burke, Scott Henthorn
March 07, 2018
Could not be more impressed with dealership. Our experance with tom landry&gerald burke was enjoyable.Tom went all out to us the best deal.Gerald make the finance go smoothly.Their knowledge wa Our experance with tom landry&gerald burke was enjoyable.Tom went all out to us the best deal.Gerald make the finance go smoothly.Their knowledge was very impressive. More
by gblair1942
Employees Worked With
Gerald Burke, Tom Landry
March 07, 2018
Fabulous Service Dan Ward my service Advisor went above and beyond to accommodate my needs to day with my car. He advised me in many areas of concerns and reassured me Dan Ward my service Advisor went above and beyond to accommodate my needs to day with my car. He advised me in many areas of concerns and reassured me. He was very kind and patient during my visit. The problem was resolved with my car and I left a very happy customer due to Dan. I have been a Ford customer for several years and this gentleman just confirmed that I will continue to do service with Ford motor Company. He is a definite asset to this organization!! More
by Jazzerjoy
Employees Worked With
Dan Ward
March 06, 2018
AIR BAG RECALL WE WERE SENT A RECALL FOR AIRBAGS FOR OUR 2006 RANGER. AFTER CONTACTING JC LEWIS IN SAVANNAH GA WE WERE TREATED HORRIBLY!! WHEN WE COMPLAINED TO A MAN WE WERE SENT A RECALL FOR AIRBAGS FOR OUR 2006 RANGER. AFTER CONTACTING JC LEWIS IN SAVANNAH GA WE WERE TREATED HORRIBLY!! WHEN WE COMPLAINED TO A MANAGER, HE TOLD US HE WOULD HANDLE IT AND GET RIGHT ON IT. THEY WERE SUPPOSED TO PICK UP OUR RANGER ON THURSDAY AND NEVER SHOWED UP. WE COULD NOT GET ANYONE ON THE PHONE AFTER THAT. WE CALLED OC AND IT WAS PICKED UP THAT DAY AND DONE WITHIN THREE DAYS. THE EMAIL FROM FORD SAID WE WERE TO GET A LOANER AND OC GAVE US AN AWESOME RIDE FOR THE WEEKEND. I WILL ONLY BUY MY VEHICLES HERE FROM NOW ON. THANK YOU FOR THE GIRLS IN SERVICE DEPT AND ALL OF YOUR STAFF!! More
by CFLO
Employees Worked With
I AM NOT SURE OF THE GIRLS NAMES. ONE WOMAN HELPED US WITH THE LOANER AND ONE HELPED FROM THE SERVICE DEPT. THEY WERE SO AWESOME, Dan Ward
