Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
O. C. Welch Ford
Hardeeville, SC
2,522 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,522 Reviews of O. C. Welch Ford
February 25, 2018
Best car experience ever Donnie Brown was exactly what I was looking for in a salesman. No pressure at all. I actually drove an hour from my home to get exactly the car I wa Donnie Brown was exactly what I was looking for in a salesman. No pressure at all. I actually drove an hour from my home to get exactly the car I wanted and it was the best decision. From phone calls to the experience in the dealership, it was the easiest experience I have ever had buying a car. I would recommend the dealership to anyone. Gerald Burke also made it a seamless experience. Great experience with both of them. This is how car buying should be! More
by erin2245
Employees Worked With
Gerald Burke, Donnie Brown
February 25, 2018
Wasted of Time. I drove from Charleston, about 2 or so hours to buy a truck that we discussed over the phone and via photo exchanges. The prices we discussed over th I drove from Charleston, about 2 or so hours to buy a truck that we discussed over the phone and via photo exchanges. The prices we discussed over the phone were not the prices they have once I made the 2 hour drive. I was told my f250 king ranch was sick and was worth $7000 less than 2 other dealerships on the same type trade. I was trading a 2013 Ford F-250 king ranch 92500 Miles in for a 2015 f250 king ranch 61,000 Miles. They made my truck seem so sick, wrecked, had so many issues, when I’m fact it was just fine, even had a car fax report to verify. I did have a small tailgate ding, nothing worth $7000. They then jacked their price up on their 2015 another $1000 because they put brakes on their truck. I actually never got to test drive the truck I drove 2 hours to look at, they claimed it was going thru certification at 61000 miles so the price they told me to get me there was no longer good. In addition they said their appraisals were done by non bios people. After I told them I had my own financing, they insisted to try to sell me higher rate financing. What a disaster. I buy ford trucks and vehicles often, they did sa poor job of trying to earn my business. Consider this review before you make the trip. As I was leaving, I tried to call Mr O.C. No luck. More
by Robsf250
Employees Worked With
Sam. Sales. Not sure of the last name. , Chip Welch
February 25, 2018
First car buying experience This was my first car that I've bought, and I couldn't be more pleased with the experience. Both O.C. and Paul were extremely helpful throughout the This was my first car that I've bought, and I couldn't be more pleased with the experience. Both O.C. and Paul were extremely helpful throughout the entire process with all phases, and I will certainly come back for my next car. More
by tharris358
Employees Worked With
O. C. Welch III, Paul Tindall
February 24, 2018
Replace failed A/C actuator My 2012 mustang had an A/C actuator problem that also failed in 2013 (covered by warrantee). They initially were charging me $99.00 to diagnose, but My 2012 mustang had an A/C actuator problem that also failed in 2013 (covered by warrantee). They initially were charging me $99.00 to diagnose, but later waved most of that cost. The issue was corrected, but my clock and radio settings were lost. One of the airbags was replaced under a recall, but I had to request to get the paperwork to confirm it. More
by mitch
Employees Worked With
Dan Ward
February 22, 2018
Low Pressure Professionalism Donnie Brown is exactly what I was looking for in a salesman. Knows his product, was patient with my occasional indecisions, and above all, NEVER mad Donnie Brown is exactly what I was looking for in a salesman. Knows his product, was patient with my occasional indecisions, and above all, NEVER made me feel like a "another sale". I shopped around at 4 other dealers, but ended up buying from OC Welch because of Donnie. After starting the buying process, (and since the purchase), I've been helped by Kim Wells. He goes above and beyond and proves that this dealership is looking for long-term customers...and NOT just 'get the sale and move on to the next guy.' I'm sure there are other stellar individuals at OC Welch, but I can personally vouch for Donnie and Kim. More
by MikeW
Employees Worked With
Kim Wells, Donnie Brown
February 21, 2018
Professional Service Department Had to change dealerships due to original dealer not returning phone calls and emails to service my Lincoln Continental. Explained my situation at the Had to change dealerships due to original dealer not returning phone calls and emails to service my Lincoln Continental. Explained my situation at the Quick Lube and she personally brought me over to the service center and got someone to take my information and schedule my appointment for service and warrantee work. As promised received a call a day or 2 later to get insurance card and licenses , etc. Emails and texts were sent when driver was to pick up car. All very well run and professionally handled. Don't remember all the names. Karl kept me informed and has called to schedule return visit for the broken warrantee part replacement. Sorry I didn't originally purchase the car there to begin with! More
by MoparJoe
Employees Worked With
Karl Hunsinger
February 21, 2018
A good experience I had a nice experience purchasing my 2016 Ford Explorer. The people were very hospitable and welcoming. Everyone was quite helpful. Overall, there I had a nice experience purchasing my 2016 Ford Explorer. The people were very hospitable and welcoming. Everyone was quite helpful. Overall, there was no pressure to buy, but everyone explained very well what was happening and going to happen. More
by dffirmin
Employees Worked With
O. C. Welch III, Gerald Burke
February 20, 2018
Positive Experience at O C Welch Ford Lincoln My husband and I went to O C Welch Ford Lincoln to buy a new vehicle and we were met by Chip Pellerin. He was very professional and had answers to all My husband and I went to O C Welch Ford Lincoln to buy a new vehicle and we were met by Chip Pellerin. He was very professional and had answers to all our questions. He did not pressure us to make up our minds. He was most interested in our buying a vehicle that we would be happy with than making a fast sale. We would recommend O C Welch Ford Lincoln and Chip to our friends. More
by Diana
Employees Worked With
Chip Pellerin
February 18, 2018
F150 Purchase February 2018 In order to have staying power in business today you have to earn the trust and respect of the community. OC Welch Ford Lincoln has been serving the In order to have staying power in business today you have to earn the trust and respect of the community. OC Welch Ford Lincoln has been serving the lowcountry for over 35 years and for good reason: they earned that trust and respect. I have purchased new vehicles, used vehicles and leased vehicles from OC Welch, all with the same excellent result that I have come to know so well. I recently decided to purchased a new truck and I never gave it a second thought about where I would go: OC Welch Ford Lincoln. The quality of service I received was the same top notch service that I received the first time I dealt with the dealership years ago. More
by Paul Smith
Employees Worked With
O. C. Welch III, Chris Williamson
February 16, 2018
Different experiance I was pleasantly surprised by my buying experience at Welch, Found the used car I was interested in and Ed patiently worked with me over a period of I was pleasantly surprised by my buying experience at Welch, Found the used car I was interested in and Ed patiently worked with me over a period of several days to make sure the truck would meet my needs. Introduced me to service manager, expressed some of my concerns, and they addressed them with replace/repair. Then allowed me to take the truck to an independent garage to access the vehicle. Based upon that we were able to negotiate a deal. No back and forth, no high pressure sales, and I was in and out of the business office in less that 1/2 hour. Picked up truck next day washed and with new floor pads. Only negative was lack of parking space for customers at lot. Thanks Ed. More
by Robert Landis
Employees Worked With
Ed Briscoe
