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O. C. Welch Ford
Hardeeville, SC
2,519 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,519 Reviews of O. C. Welch Ford
February 24, 2018
Replace failed A/C actuator My 2012 mustang had an A/C actuator problem that also failed in 2013 (covered by warrantee). They initially were charging me $99.00 to diagnose, but My 2012 mustang had an A/C actuator problem that also failed in 2013 (covered by warrantee). They initially were charging me $99.00 to diagnose, but later waved most of that cost. The issue was corrected, but my clock and radio settings were lost. One of the airbags was replaced under a recall, but I had to request to get the paperwork to confirm it. More
by mitch
Employees Worked With
Dan Ward
February 22, 2018
Low Pressure Professionalism Donnie Brown is exactly what I was looking for in a salesman. Knows his product, was patient with my occasional indecisions, and above all, NEVER mad Donnie Brown is exactly what I was looking for in a salesman. Knows his product, was patient with my occasional indecisions, and above all, NEVER made me feel like a "another sale". I shopped around at 4 other dealers, but ended up buying from OC Welch because of Donnie. After starting the buying process, (and since the purchase), I've been helped by Kim Wells. He goes above and beyond and proves that this dealership is looking for long-term customers...and NOT just 'get the sale and move on to the next guy.' I'm sure there are other stellar individuals at OC Welch, but I can personally vouch for Donnie and Kim. More
by MikeW
Employees Worked With
Kim Wells, Donnie Brown
February 21, 2018
A good experience I had a nice experience purchasing my 2016 Ford Explorer. The people were very hospitable and welcoming. Everyone was quite helpful. Overall, there I had a nice experience purchasing my 2016 Ford Explorer. The people were very hospitable and welcoming. Everyone was quite helpful. Overall, there was no pressure to buy, but everyone explained very well what was happening and going to happen. More
by dffirmin
Employees Worked With
O. C. Welch III, Gerald Burke
February 21, 2018
Professional Service Department Had to change dealerships due to original dealer not returning phone calls and emails to service my Lincoln Continental. Explained my situation at the Had to change dealerships due to original dealer not returning phone calls and emails to service my Lincoln Continental. Explained my situation at the Quick Lube and she personally brought me over to the service center and got someone to take my information and schedule my appointment for service and warrantee work. As promised received a call a day or 2 later to get insurance card and licenses , etc. Emails and texts were sent when driver was to pick up car. All very well run and professionally handled. Don't remember all the names. Karl kept me informed and has called to schedule return visit for the broken warrantee part replacement. Sorry I didn't originally purchase the car there to begin with! More
by MoparJoe
Employees Worked With
Karl Hunsinger
February 20, 2018
Positive Experience at O C Welch Ford Lincoln My husband and I went to O C Welch Ford Lincoln to buy a new vehicle and we were met by Chip Pellerin. He was very professional and had answers to all My husband and I went to O C Welch Ford Lincoln to buy a new vehicle and we were met by Chip Pellerin. He was very professional and had answers to all our questions. He did not pressure us to make up our minds. He was most interested in our buying a vehicle that we would be happy with than making a fast sale. We would recommend O C Welch Ford Lincoln and Chip to our friends. More
by Diana
Employees Worked With
Chip Pellerin
February 18, 2018
F150 Purchase February 2018 In order to have staying power in business today you have to earn the trust and respect of the community. OC Welch Ford Lincoln has been serving the In order to have staying power in business today you have to earn the trust and respect of the community. OC Welch Ford Lincoln has been serving the lowcountry for over 35 years and for good reason: they earned that trust and respect. I have purchased new vehicles, used vehicles and leased vehicles from OC Welch, all with the same excellent result that I have come to know so well. I recently decided to purchased a new truck and I never gave it a second thought about where I would go: OC Welch Ford Lincoln. The quality of service I received was the same top notch service that I received the first time I dealt with the dealership years ago. More
by Paul Smith
Employees Worked With
O. C. Welch III, Chris Williamson
February 16, 2018
Different experiance I was pleasantly surprised by my buying experience at Welch, Found the used car I was interested in and Ed patiently worked with me over a period of I was pleasantly surprised by my buying experience at Welch, Found the used car I was interested in and Ed patiently worked with me over a period of several days to make sure the truck would meet my needs. Introduced me to service manager, expressed some of my concerns, and they addressed them with replace/repair. Then allowed me to take the truck to an independent garage to access the vehicle. Based upon that we were able to negotiate a deal. No back and forth, no high pressure sales, and I was in and out of the business office in less that 1/2 hour. Picked up truck next day washed and with new floor pads. Only negative was lack of parking space for customers at lot. Thanks Ed. More
by Robert Landis
Employees Worked With
Ed Briscoe
February 16, 2018
Amazing experience This was my first time buying a vehicle and mr Ed was great to work with! He made the whole experience very easy. Thank you so much for everything This was my first time buying a vehicle and mr Ed was great to work with! He made the whole experience very easy. Thank you so much for everything More
by Imchugh10
Employees Worked With
Ed Briscoe
February 16, 2018
OC Ford got the job done . Karl Hunsinger understood the problem and got it fixed in a few days. (They had to order a new part which delayed the time it took to change the Karl Hunsinger understood the problem and got it fixed in a few days. (They had to order a new part which delayed the time it took to change the part.} More
by richlee35
Employees Worked With
Karl Hunsinger
February 16, 2018
2018 F150 Purchase A dealership is only as good as the folks who work there and this being my first purchase with the OC Welch Dealership,, it was an extremely great one A dealership is only as good as the folks who work there and this being my first purchase with the OC Welch Dealership,, it was an extremely great one due to the efforts of Chip Pellerin. He went above and beyond to ensure a no high sales pressure exrerience and I felt like he worked hard to get me the best deal for both myself and his dealership as well. I would definitely recommend Chip to others who are seeking a "pleasant" new car or truck buying experience in the future. Thanks again, Chip! Regards, Chris More
by Chris
Employees Worked With
Kim Wells, Chip Pellerin
